I am overly happy with the worked performed.Staff is courteous and takes time to explain the…read moreprocess.I highly recommend Ivan and Izac. thank you guys very much

My smallest Chevy SUV was dead in my driveway this morning. I am a 30 year member of AAA and…read morethrough them, I was connected to Ricci and Son's Towing in town where I live. Within 30 minutes of my calling in to AAA, Jason from Ricci and Son's Towing was in my driveway ready to help. I did request him to replace the 7 year old battery original to my car and he was happy to do it. He was pleasant, efficient and knew what he was doing. My day began being inconvenienced but the morning ended with me being able to go on my way to stock up with some groceries for our next snow storm and not having to worry about my little SUV not being in service. I am an 80 year old widow who appreciates nice young people who are proficient in their job and kind and thoughtful to we senior citizens. Bless you Jason and I hope 2026 is a happy, healthy and prosperous year for you and your family.

Got stuck in a snowy and muddy ditch, Ricci's saved the day! The driver was professional and polite…read moreand arrived quickly. 10/10 would use if in a ditch or other peril again

If I could give zero stars I would. I took my car here after I put a tiny dent the size of a half…read moredollar in my rear bumper. Should have been an easy fix new bumper paint and assemble. They took 7 days to figure out how to complete this monumental task. They purchased a cheap Chinese made bumper and were shocked it did not fit after beating and banging the bumper into place it still did not fit. The paint is some of the worst paint I've ever seen and I've seen quite a few DIY spray can jobs that blow this painter out of the water. I had to call these people just to get a progress update they refuse to call anyone. After asking about the progress they magically got it done in one day. I go to pick up my car this is the nicest car I've owned and it's my pride and joy and they butchered it the bumper is hanging off the car the paint doesn't match scratches everywhere missing hardware. I get in my car and it reaks of vomit everything is covered is a slimy slippery film even the pedals and steering wheel I love slippy pedals very safe. Their detailers if you want to call them that have zero clue what they're doing neither does the painter or the assembly people. You would think this came out of a high school body shop class with how crappy the quality coming out of this shop is. They disconnected my dash cameras there a lot more miles on my car than when I dropped it off. Why is the passenger seat moved from its normal position just to pull it into the shop you usually at least I do drive from the drivers seat. Nice to know my car was used as a joy ride for a week. The alignment is off the breaks are soft. It's pretty obvious someone was driving my car pretty hard and put the wrong fuel back into it to hide their tracks they put regular into a car tuned for 93. If you're looking for a shop because Geico referred them like I was please for the love of God go anywhere else it's going to cost me thousands to fix the damage they've done to my car.

I was in a minor accident which resulted in paint damage to my back bumper. I dropped my car off on…read moreMonday and it was ready on Friday fully repaired and detailed. Both of the employees working at the desk during drop off and pick up were very nice. I would recommend them for all collision work.

Amy was amazing, she kept me informed of my cars repairs and answered all my questions in a timely…read moremanner. She is a gem.

Amy was great to work with made sure everything went smoot with picking up and dropping off the…read morerental car I was using. They did a great job fixing my truck!

We just had the worst service ever. They had the car for 3 weeks, we kept calling and they kept…read moresaying someone will look at it. After 3 weeks they can't fix it but charge us for diagnostic hours, they never asked for authorization or give an estimate. Then Jeff calls me and lies to me, saying they always told us it will take a while. When I said why would we call so much if you told us it would take a while he said he wasn't even there... Look for some other place save your time and money.

What a great service center. They are so friendly and really go out of their way to make you a…read moresatisfied customer. I would highly recommend them!

This place definitely saved me time, money and potential difficulties. I was visiting family in the…read morearea and got a flat in the countryside of penn yan. I called AAA and they recommended this place as it was close to my rental home. Sarah at Bobs was so kind, so nice, so assuring that everything would be addressed. The service was incredible given the challenge my tires presented- they got them and got me back on the road a day later- just in time for planned departure back to DC. I appreciate the value, service and really the quality of people there. I can't thank them enough or encourage others in the area to use them.

I am relatively new to the area. I purchased my first car here off a family friend. I decided until…read moreI knew more about the area, the best thing to do would be to use the shop that already had serviced the vehicle in the past. To my surprise, even being the picky car person that I am.. I'm already a loyal customer! Right now the world is turned upside down during the Covid19 shut down. I tried to wait out the shut down with my car getting serviced but it couldn't wait any longer. They took my car, no questions asked and went above and beyond to make sure my whole laundry list was taken care of, that day, same appointment. Incredibly impressed with the service, honesty and pricing! Will be making a trip to see them any time I need more work done. Even though I live in Canandaigua!

Went in for an interior detail and got a vacuum and wipe down instead. I was charged $125 for my…read morewipe down so I complained. They were very receptive and returned $75. It was a waist of time but they took responsibility and I will do business with them in the future

Milt has helped us on several occasions with minor dents an scratches on our Sienna and rust on our…read moreSubaru. The cars look great and he and all his team were a pleasure to deal with: honest, professional and personable. Accidents happen but it's nice to know there's some place reliable we can go to when they do.

T & J service repair is a very reputable and family run establishment. I've had my truck ,…read moremotorcycles and boats serviced at many other shops throughout the years , many good shops, and this one is definitely one of the great shops to take your machines to. Nathan and his crew helped me when I was stranded on the side of the road, Brad a service tech there pulled up beside me and offered me a hand to their shop, as i was stranded on the side of County 7 . From there the family took care of me while I was also not familiar with the area, it was Friday evening before Labor day weekend and they took my Truck , which just decided to stop driving and assure me they would take good care of it for me over labor day weekend. They communicated with me throughout the entire ordeal, checked over everything, took care of the issue they caught & had it ready by that Tuesday. I said again I'm not from that area, but just from telling some friends from my area this story (Rush NY) they have decided to take their vehicles there for maintenance. Not too many shops left around like T & J service and repair. Thank you.

HIGHLY RECOMMEND -have been a customer for almost 20 yrs. T&J Auto Repair has been providing…read moreexcellent service to my family for a wide range of services from basic car inspections to brake, exhaust, and engine repairs and more even for my luxury SUV with all the electronics and special features. We have purchased a used car from them for my son's 1st car. That was a BIG TRUST factor and was glad could rely on their quality of used cars and trust in them for what can be scary for a parent and their child's 1st car and new driving experience. The family-owned business has consistently provided excellent customer service and fair prices. T&J is known for their dedication, ethics, trustworthiness, and honesty. They have helped me avoid purchasing vehicle/s that could have lead to a lot of future costly repairs but was interested in due to hype and provided advice on the longevity of other cars and resale values. The mechanics are honest, trustworthy, and complete their work on time and within the quoted price. Overall, T&J is a family-owned and run business that provides excellent and honest service along with fair prices for all their customers. I know when I question if something is going on with my car or go in for regular maintenance I am in good hands that I can trust and that won't take advantage of me. They have always done right by my family and to anyone we sent their way!