I have been a long time customer of Tuffy. I first went there when the transmission died on my Jeep…read moreWrangler. It was a Mercedes trans and very expensive to fix so I got multiple estimates. Tuffy had the correct diagnosis from the start even after going to specialty trans places in the area and the lowest price and warranty by far. I have gone there ever since. Most recently, I had my battery die and my brakes go out on me twice. Tuffy sent Chuck out to help me out with my battery even on a Saturday (it happened across the street at Kroger) and saved me on a tow. They stood by their warranty when my brake line went bad and pads got damaged. And then got me in next day and had the work completed on my pads, rotors and caliper on my rear brakes by the next morning-even with having to order parts! I even get my oil changed there because they are the most affordable around. Tuffy treats me like I am their family. I know I can always trust them to give me the best price possible. Kathy, Doug and Brian are always friendly and Chuck and the other techs do great work. I love that I can support a small, family owned local business. And I never feel like I am being taken advantage of because I'm a woman. Thank you Tuffy for making sure I'm always safe and keeping life in my vehicle.

I needed my brakes checked because of a squeal emanating from the back brakes. I usually do my own…read morewrenching because I've been burnt by repair shops in the past adding on more after the quote to inflate the bill. But I thought I'd take a chance and booked an appt. I took it in and had a quote as to what had to be done and approx. how much. Doug, the manager, is a very friendly, informative person and explained it all. Enjoy talking to him. After inspecting the front and rear brakes Brian called, said what actually has to be done, what it was going to cost and when it would be done. When it came time to pick up the car and pay, I was pleasantly surprised the bill was less than the quote. Can't say enough, they did a great job, and I'll continue to have my vehicles serviced there