Amazing customer service! And even more amazing work being done to my car. I so appreciate them. My…read moreVolkswagen Tiguan looks 100 times better.

Two other collision shops didn't want to touch the 2006 PT Cruiser. Bayview said it couldn't be…read morefixed correctly either, but they said they they could make it roadable. I wasn't expecting much, but the car looked good when they were done. The quarter panel was pulled out enough to get a taillight back on it, and the contours were smooth enough that it looks fine from most angles. They cleaned up several other details that I didn't expect. They saved my daughter from having to buy another car when the damage wasn't her fault (The car was hit while parked). She will be able to drive it long enough now to pay off one of her student loans before she has to buy a newer car. I don't know if the price was right, but the insurance covered it.

Took my 2016 Lincoln MKX in for continus low transmission fluid. Diagnosis, it was leaking into the…read moreengine!!. Required pulling the engine to do the repair. Almost $7K to fix. Car is now fine but if you have Lincoln as this, you might have this problem also...the water pump is in the engine, not on the outside. My car only has 60,000 miles on it. The tech explained everything so clearly so I could understand the prob & the repair. He was great. Even had me come in to recheck if it was still OK & pressure checked the engine...

My Mercedes had an ongoing problem of eating Drive Belts. I spent a lot of money replacing it twice…read moreby two different repair shops, along with idler pulleys and a power steering pump. When the belt started squeaking again, I was told I needed to replace the alternator. I was lucky enough walk into South Street Auto Repair. They diagnosed an oil leak was causing the squeak (not the alternator LOL). Drake stayed in touch with me daily, as they walked me through different diagnostics, repairs and costs. They fixed my squeaky belt, oil leaks, manifold leak and failed ignition coil. Brian my mechanic was very cleanly working on my car and paid attention to every detail. Finally, my exhaust is quiet, my belt is not squeaking and a slight engine hesitation that has been on going is resolved. I can't say enough good about this repair facility. I would have saved a lot of time and money if they were the first shop I would have been my first repair shop!!!

Everyone here is super kind and did a fantastic job on my car, very reasonable. Thank you!!read more

Great job repairing my Renegade. Got the repair done in about a week, and it's like new. I highly…read morerecommend Foreign and Domestic!

Best body shop in the tri-county area! We got t-boned and the whole side of our vehicle was…read moresmashed. Both doors, the fender and rear bumpers were all replaced. Our b pillar was smashed in too. It was not only repaired quickly, but flawlessly. The paint match was PERFECT and no trash in the paint. They even got my painted pinstripes redone! They detailed my vehicle, and it looked like the day I got it again. The customer service was better than I could have imagined. They kept me updated during the process and made sure my insurance company paid for a new car seat for my baby and made sure that my deductible was waived because I have broadened collision! I would recommend this body shop to anyone. No hesitation.

23 mile collision are crooks, and do bad work. Having a repair with 23 mile collision done on…read moreDecember 23, Already rusting in March 25. 23 mile collision said the people they buy the parts from supply them with parts that rust up, but they're not responsible and their supplier will not warrantee any of these parts because they rust. No replacement on 23 mile collision, only offering to paint over rusted part. they are taking over the Maaco shop next-door on 23 and plan to do worse work than was ever put out of that place before.. Horrible horrible customer service and after care!!! its just not professional at all

Purchased our 2018 Jeep Grand Cherokee Limited CPO from Jim Riehl initially. Big mistake. It had…read more15,000 miles on it when we bought it, the price changed significantly when we went to pick it up and we were sold some warranty that was an extra $3,000. Short version is the check engine light came on a few weeks later, they wanted to charge $300 to diagnose it and ended up saying it needed a part that was on national back order. Asked about the warranty since we were never given paperwork for that. They say there's no warranty besides the factory warranty so we're responsible unless it's engine or transmission related. Check engine light does not classify as engine apparently. 10 months went by, I finally went in to get a refund for the part and was going to buy it online. Magically it was in stock. They wanted more to install it, so I did it myself. Light came back on and they assured me they did a thorough test. Looked up the code online and multiple people said to check a sensor easily accessed in the back. Wasn't even plugged in. Plugged it in, fixed. You'd think that would have been seen in the thorough inspection and diagnosis. During that time I noticed the hood bubbling. Was told "they all do that". Body shop would not return phone calls and said it's not worth fixing when I finally did talk to someone. Frustrated I called corporate and they told me they don't do much because even though it's covered 7 year 70k warranty for anti rust/corrosion, the dealerships are independently owned and they don't have to fix it by choice. So zero help there. Tried parkway, another dealer off Telegraph, all had the same story. Was about to give up and decided to call Dick Heuvarre. SOO glad we did!! There was a wait but Corey the body shop manager was on top of it. Had us come in to take pictures, set up an appointment a month or so out. Dropped off, gave us a rental in the meantime and end of the week it was like new. The entire experience is what I would expect from any dealership but they not only met my expectations, they exceeded them. We dropped the vehicle off pretty filthy with 2 kids and just returning from a road trip the day before we were on a time crunch to get it there. Everybody and I mean everybody was friendly, punctual, professional, and the grand slam was they even washed the entire vehicle and even cleaned out and vacuumed the whole inside. Like a complete detail. Talk about going the extra mile. There were no surprises except when we picked it up and it was completely clean in and out. Truly exceptional service. Cannot say enough good things about this dealership and they definitely have us as customers for life. Thank you so so much everyone! I am ashamed of Jim Riehl, Parkway, and the other dealerships we dealt with and so happy we found this one. Sincerely, Jacquelyn & Jonathan Blake

Pleased with my recent used car purchase, staff at Dicks were attentive and polite…read more Had a minor issue after the sale and they worked to make it right!

I'm from North Carolina. I was in the Detroit Area, on Business, I got a flat tire. It was after…read more6:00 pm, so not many places were open. I was fortunate to find Aaron , & his Crew @ Tuffy/ Utica. Unfortunately the tire couldn't be repaired, & the shop didn't have my size available. Aaron & his crew, were nice enough to put on my "Donut" Tire, @NO CHARGE. It had been a HORRIBLE day for many reasons, but the guys being so kind, and helpful, were DEFINITELY a bright spot, in an otherwise dark day This place is HIGHLY RECOMMENDED!!!;; Philip A.

Been going to them for years they always have been reliable, friendly and knowledgeable. They do…read morean excellent job of explaining things and listen to what you say. Paul is the new owner and his small team is doing an excellent job. Call or come visit them you will not be upset.

Fast fair friendly service the team was very helpful and knowledgeable on how to repair my carread more

Replaced my wheel bearings. Did a great job, and finished same day. Very reasonable price.read more

They always do an excellent job every time I take my vehicles to get fixed and not only did they…read morefix the outside but they also cleaned my car on the inside lwhich saved me a lot of time and trouble doing it. They are very efficient and reliable. I would recommend them to anybody.

Couldn't be happier with these guys. They gave me a quote that was accurate and explained…read moreeverything I needed to know about how my insurance would handle the repairs. They were honest about the fact they couldn't start on my car for about 5 weeks & would have me car about 5 days. Everything went as planned. When my car was returned it was cleaner than I had left it. Also, they left me a little bottle of touchup paint for my vehicle. :)