They were so responsive to a last minute request for service. Here for one week from California and…read morehad car issues with my moms car. Most shops were booked out weeks and they listened to my issue and said have the vehicle towed and we can take a look. The next morning they communicated right away and by noon they had identified the issue and provided an update and repaired the car issue by 1:00 pm and picked up by 2:00. So thankful for their attentive communications and quick turn around. I would highly recommend them for you auto repair needs!

Without a doubt, the most clearly operated, professionally run auto shop in the area. Do not…read morehesitate. This is THE place to go for service.

This place has terrible service. I don't even know where to begin. They tried to charge me more…read morethan they quoted me. They didn't do half the things I asked them to do and made every excuse under the sun on why they couldn't get it done. I was without my vehicle for numerous days while I waited for them to complete the work. I had to physically show up and ask what was going on with my vehicle to get any answers, just to find they hadn't even completed the work. Not once, but twice I had to physically show up to get information on the status of my vehicle. They failed to call me back when promised. They literally make every excuse and take zero responsibility for their work or lack thereof. I even accommodated them when they were having computer issues and gave them three extra days to work on my vehicle, but when I showed up, it still wasn't done. I will never bring a vehicle anywhere near this facility. Read the rest of the one star reviews. Sounds like this is par for the course for these guys. The manager even lied about who the owner was so I wouldn't contact them. Based off the other reviews, Doesn't sound like it would matter anyways. I wouldn't be surprised if they wrote the decent reviews they have themselves... I'm just not seeing any value here. Save your time. Save your money. Go somewhere else. I'm choosing Auto Select next time. Update : The plot thickens. They charged me to top off my coolant but when I checked it, it was empty!!! This place is seriously laughable. It just keeps getting worse. I wonder if they even changed my oil?!

Excellent service would definitely go back if I needed auto service. They even dropped me off and…read morecame back to pick me up after work was completed.

They scratched up my wheels bad when I went in to get a set of low profile tires put on. When I…read morebrought up the issue after having gone home and then noticing the damage to the wheels, they said there wasn't anything they could do about it and that this happens all the time. This is the only place I've ever such bs from. They never told me their machine couldn't do low profile tires with out damaging the wheels and then let a paying costumer leave without informing them of the damage. These were expensive wheels from a 50k car. Would not reccomend this place to my worst enemy.

Took my car in for an oil change and to have the brakes checked in November, 2020…read more Terrific, efficient oil job. Fair prices, not the cheapest, but not bad at all. I brought the car back the next day for the brakes. They explained all of the options about what was needed now and what could wait a while. They ordered the parts, and fixed it while I waited the same day. They did a great job. More was needed than I expected, but my car is pretty old (but in fantastic shape), so I was not surprised. Their labor prices may be a bit higher than some of the smaller shops in town, but not much different. I echo the other posters here about their customer service. It was professional and friendly. The waiting room is sufficiently comfy if you have to wait a while. Also, they have really fast free wi-fi; I was able to get some work done while I waited. It will definitely become my go to place for oil changes and basic car repair work.

I had a family member go to Chris and Chucks garage to have the car looked at because it kept over…read moreheating they said it was fixed. My family is from out of town they picked up the car and went to wausau it overheated took it back. They got another call and said it was a bad radiator replaced they came again to pick it up same problem over heated. This time i was asked to pick it up for them because i live her by the time i got home it again overheated now this was the third radiator they claim they replaced now i have it at a real garage that i use so now i know it will get fixed right do t take it there they rip you off and don't fix the problem and stand behind their work

I was referred to Chuck and Kris by 2 coworkers who indicated that Chuck and Kris were long time…read morefriends who opened a shop and did automotive work for a fair price. I will admit their prices are fair for parts and labor. That is where my good review ends. I told Chuck that if the repair wasn't done right away I wouldn't care. He had me check back in a week. When I checked back in he told me he would have it done the following week. Again I called back and he said probably this week. He did call 2 days later and it was done. I paid the bill and there weren't any issues driving it home. At that point I was satisfied that I had found a fair mechanic that I could return to until the very next time I drove it. All I did was head to the local O'Reilly's because I was changing the oil in my other car and the dash lit up with so many lights and messages from just backing out of the driveway. Apparently the axle shaft wasn't locked in place and it popped out causing the wheel speed sensor, that was working, to break and luckily that disabled the rear differential and saved the brand new axle from any damage. It ran terrible and made a rubbing noise that I traced to the rusted out dust shield behind the brake rotor that they did a terrible job of removing and not replacing. The loose axle was easy to spot because there was a wet spot easy to see near the point the axle and rear diff meet. Not locking in an axle shaft is a rookie mistake, not something a certified mechanic and shop owner should ever make. I will not be returning due to this error made by this shop that could've cost me thousands had it not occurred backing out of my driveway the 2nd time I drove car. The first being the time I left the shop. Just be aware that you get exactly what you pay for and paying a fair price at a shop shouldn't result in further damage to the vehicle, whether it was $100 sensor or $1000 in total damage. If I refer to an earlier review left by Trevor H., this type of thing almost seems intentional. Also a reason not to return.

I'm trying to schedule on line for an oil change but their website doesn't allow me to complete the…read moreregistration. It's frustrating as hell.

While dropping off my van, I asked for a ride to my next destination, which was literally going to…read morebe right over the bridge to Biggby's and was told that the job was not a big enough to warrant a ride. Mind you this was for a brake job, at $400-$600 per axle. It was over $900 out the door. The dude that took our keys literally sent us walking on our way in the thick, heavy snow, and my wife was wearing sandals. Don't know if we're coming back. Got one of those "How did we do?" texts and complained using that avenue and got no response. Maybe now they'll pay attention.

They went above and beyond to get my car repaired and back on the road. They explained everything…read morethat was needed and gave me a couple of options to choose from for new tires. Very good price for service. Highly recommended!

Willeree makes this a great experience with professionalism, courtesy, and a…read more cheerful good humored personality. I wholeheatrtedly recommend Greisbach to anyone with a vehicle. Robert Schubert