I took my one year old Husqvarna zero turn mower here to get some warranty work done. My drive…read morebelt idle pully broke and so did the belt. I told him that there was a oil leak and something was wrong with the steering. I also had the blades sharpened which I paid for. He had the mower over a week and called and said it was fixed and I could come and pick it up. When I got home I went to mow and the PTO was disconnected so I called and they tried to walk me through plugging it back in. I could not find the plug so I called back to see if Darrell could stop by after work and fix it. His shop is only 4 miles away. He basically said that he did not have time for that shit and I could bring it back to his shop on Monday or he could pick it up for a charge. He also said that there was no oil leak and that nothing was wrong with the steering and charged me $14 for that. I ended up taking it to another shop and they said that the engine will have to be taken out and a new oil pan gasket would be installed. They also said that the hydraulics on the steering was bad and that the idle pulley on the deck was bad and one of the spindles ware bad. My machine only has 47 hours on it! I would not buy another Husqvarna product and I will never do business with Ramsour's or Darrell again!

I was given a hard time by the owner while getting my Husqvarna Chainsaw repaired…read moretoday. Darrell, was unprofessional and complained that I didn't buy the saw from him and didn't seem to appreciate the business. I paid the $87.64 and left upset. I guess if you're foolish enough to pay his high prices (like Starting fluid for $4.99 that cost $2.42 at Walmart 4 miles away) then he can be your friend!

I love this neighborhood hardware store. I have gone here many times. It is the stereotypical…read moresmall town hardware store. Things may be a little disorganized, but they have a remarkable amount of supplies here. Brian, the owner, is an incredible resource. They have repaired a clothes dryer for me. They have had gardening supplies and have been helpful with shower parts.

I bought a ceiling fan light combination from Lowe's about 4 years ago. It has a lifetime warranty…read moreon parts. The led light part of the fan stopped working. This brand is only sold at Lowe's. I went in to Lowe's to be told they don't sell parts for the fan, contact the manufacturer. I did, opened a case, and waited. I called them back after a few days and was told the parts are discontinued. Which of course makes the lifetime warranty no good. And unless I still have my receipt I can't do anything about it. I will not purchase anything of value from from them again. They do not stand behind their products

I do lots of shopping at Lowes, the people are friendly and they have a wide selection. They give…read morethe military 10% off on almost everything and they have no problem in taking items back with a receipt.

These people really go out of their way to help, the only hardware store in town worth going to!!!read more

Staff is friendly and helpful. Store has everything I needed. I like the smaller local shopsread more

They are so nice, and take you right to what your looking for. Great customer service & fair…read moreprices. Free popcorn is a plus.

Tried to rent a piece of gardening equipment that they did not have. They tried to steer us to a…read morecouple different pieces, instead. After calling a friend in the landscape business, we decided to go with one of the items Kesel tried to steer us to. When we went to pick it up, he would not rent it to us...without discussion. Just said we would likely tear it up and No thanks! These guys were not very informed about their own equipment and were not very customer friendly. Go the extra fifteen miles and rent from someone who really wants your business.

Rural King is the spot in Olney to go for farm supply, tools, feed, gravel or rock, outdoor…read morefurniture, boots, clothing, old fashioned candy, toys, housewares, animal cages, and what-have-you. It's a southern illinois fixture and a great place to meet the locals and pick up that odd-sized bolt or to get advice on how to resolve a problem with a gate or a canning problem. If you can't find it at Rural King, you probably don't need it!