Everything worked great after repair. He even threw in a free part that the mower needed because ha had one on hand.

I have dealt with Rick for a few years ever since I purchased a lawn tractor and chain saw. I do routine maintenance but leave the tough jobs to Rick. I have always had good service and never once had to call him back on anything. I don't understand the few complaints on here. Sometimes customers should be rated by the businesses! He is very busy and I am certain he would make good on anything that might go wrong. As I said, there are just a FEW complaints. I feel he is very competent and charges fairly. I will continue to use him. read more

Rick repaired my EGO mower and it was returned to me within 5 days. It was nice to have the mower back within a few days. Rick responded quickly to any questions I had. Friendly, responsive customer service which is so rare now. read more

Horrible at everything they do. From bad service. To a bad attitude. Cldnt even fix my machine and charged for the service. Who does that? Tested it right at pickup in the store. Still broken yet had a significant bill for parts n labor for a broken machine. Got an attitude and screamed at when questioning it. I understand flukes happen but this is standard for this scammer. He's as dirty as the day is long. I wouldn't recommend this business to scoop dog poo without expecting to be robbed. read more

I am surprised at the low Yelp rating of Rick's. My experience has been excellent. I have dealt with Rick and his son for 2+ years. I have had him service my small riding mower twice, once on warranty once off. He picked up the mower as he promised. The mower was repaired (faulty ignition module which was a company recall), and he accepted the warranty payment as complete, no added charge for pick-up and delivery. The 2nd time out of warranty but damage due to hitting a stump. Part was back-ordered for months so he repaired the damaged part labor charge. He delivered the mower by the next weekend (18 miles). He accepted a personal check. The work was excellent, on-time and fully explained and documented. He was the only small engine company that provided pick-up & delivery. I never give a 5 because nothing is perfect. Rick is a 4.5 to me read more

God help the next customer that goes to Rick's. Again, over charged for parts I did not need, and service that was not needed. Kept my lawnmower over 9 weeks! Lies right to your face and swears to it. I read Ricks response down below, and Rick you are in business '26 years' only because your father, Buzzy (God rest his soul) financially bailed you out over and over again after you ran your shop into the ground for the 5th time. Everyone in town knows that! God help the customers that don't know and value good honest work. read more

Scammer! Tried ripping me off for about $50 to fix a Ryobi electric power washer that was still under warranty. Told me two lies. #1 was that the gun hose was clogged right near where it connects to the pump. This was not true because Ryobi support had me disassemble it and remove the small white filter to see if it was clogged before I took it anywhere and it was not clogged. #2 then Rick told me there was bleach in the additive tank which I NEVER added. In fact I still have the gallon bottle of the $30 additive I bought from Marmora hardware which is made for power washers and it is NOT bleach. Stay away from this scammer! read more

We found Rick's last year when we lost power on a very cold day and our generator wouldn't start. We loaded it up and brought it over. He told us to give him a few hours so our family hit the movies and on the way home picked it up and got us up and running! So now we are back with our leaf blower. Rick seems like a very nice person and was very polite. Will continue to use them. read more

I have been using Rick's Power Plus repair shop for 10+ years. Used to be good, but not anymore. I recently had 2 chainsaws repaired. Waited 4 weeks to get them back, paid $100.00 and neither one works. It's looks like they didn't even touch them. Definitely won't be going back to Rick's shop. read more

Paid to get my lawn mower repaired. Paid 240$ and then when I took it home, the first time I mowed the lawn it was turning off every 30 seconds. Went back to Rick's Power Plus and the owner told us we would have to pay to get it repaired. We said no because we paid to get it completely repaired, not just a couple parts fixed. He told us what was wrong with it, unplugged everything he could and then walked away. You're telling me that I paid the max price to make this lawn mower perfect, it doesn't work so I bring it back and he tells me stuff still needs to be fixed and walks away. read more

A friend recommended this establishment, Rick's Power Plus to my wife. She dropped our auto-push craftmans lawnmower off on 9-2-2020. It only needed a replacement of the pull cable which the old man wearing no mask during Covid-19 on both occasions that we visited, informed my wife that the cable would only cost $10.00 and for a tune-up $35.00. Her bill receipt showed a balance of $7.32 excluding the labor charge. She left a deposit of $30.00 which was taken out on September 4, 2020. We called in on 2 occasions to see if our push lawnmower was ready since he had it for weeks and he told us that he was backed up and working on other lawnmowers that were there before ours. She called again today on Thursday, September 24, 2020 and he said it wasn't ready, even stated that he was waiting for a part that was coming from China and that's why it's not ready. After speaking to him, he called us back stating it was ready for pick-up. When we got there we noticed that my receipt bill didn't match his. He became very abusive to my wife when she questioned the bill and I heard him yelling and screaming at her from the car so I came in. He charged us a total of $96.37 to do a tune-up and replace a $10.00 part on a push craftmans lawnmower that took 4 weeks to complete and cursed my wife out for questioning the price. His prices are outrages and we will never go back there. Our lawnmower looked terrible, it still had old grass all over it and he left a dirty filter laying on top of our lawnmower claiming that it came out of it. Trust is an important characteristic. We just don't trust him or his prices. We will never go back or recommend his establishment. ~The Dabneys~ read more

Brought in my new chainsaw for a warrenty hard start. Charged me $30 to tell me there's nothing wrong with it. I'd go elsewhere unless you like getting ripped off. read more

This place is about the worst and worthless place ever. I live extremely close and I prefer to drive to Vineland to get my small engine parts. Bad customer service!!!!! read more

I took my power washer there after not using it for about a year. They explained the ethanol problem with today's gas. seems i should be more upset with the junk fuel we are forced to buy today. Anyway, they told me it would be 2 to 3 weeks. i thought that was a long time but left it to be fixed. They had to replace the carb, they showed me the old one. I was suprised to see how bad it was rusted. The bill was 129.63 I thought that was fair. they only charged me 3/4 hr labor. I am sure they spent more time than that including testing it. I did take 3 weeks, but i could see when i was there they were very busy. Guess Lots of people don't know about the fuel problems. I also bought some of that small engine fuel they have and hop that will stop any problems later on. Over all it was a good experience... Mike G read more

I brought Rick a power washer that was not working properly. He said it would be about 2- 2 1/2 weeks. After 3 weeks I checked back, not done yet. 5 weeks, nothing.8 weeks no. I felt like I was harrassing the guy every time I walked in, he treated me like an ass. FINALY AFTER NINE AND A HALF WEEKS, he re-built the carberator and charged $92 to do it. I was just glad to have it back. Will be going else where for sure next time..... read more