At party city we will do every thing to make yoyr party exra awfule- we will be late- be rude -…read moresince im the manager - we can watch you on camera and kick you out for walking the store without buying anything

amazing i get all my costumes here it's all good the…read morecostumer service is amazing and the people are all nice

I do not recommend going to this place. We had a birthday party there this February and not only…read morewere they not prepared for us when we showed up, but they over booked multiple parties thereby over maxing the capacity of the building and putting everyone at risk of injury. One of my children ended up with 4 staples in her head when she was thrown off of a bounce house because there were too many kids, and another one of my kids was almost injured in the same bounce house due to too many children on top of each other. Another complaint was their lack of response when my child was injured. They couldn't find a first aid kit in a timely manner, and left bloody towels laying on the table for the next set of families to find. They never did sanitize where the bloody towels were. I've had positive experiences in past years but this year was awful and I'll never return again. The sign in process was awful because they over booked. Some of my kids parent's never got to sign themselves in because of it and just went into the play area. So many people traveled for hours and were disappointed by the entire experience. When I tried to resolve it with the owner, they repeatedly avoided handling the situation over the course of months, and instead of offering a refund they offered me a bounce house rental. As if I'd want to go there again. I filed a BBB complaint but they continued to deny any wrong doing. Extremely poor management. I highly recommend you take your birthday parties somewhere else with better management who cares about their customers and righting problems when they make mistakes as this is not a company that does.

Visited the site in Ithaca Mall and was astonished at the lack of supervision or concern for…read moresafety. A group of three kids in the 10-13 age range were dropped off by their parents who promptly left. Those kids ran around with no concern for the many younger kids there. My 2 year old and 3 year old were repeatedly knocked over, and even had the older kids tell them they couldn't go down one of the slides because the older kids were playing hide and seek there. Despite me expressing concern for my kids' safety, the girl behind the counter never got up to do anything about it. I would never bring my kids there again. They clearly do not care about the safety of the children. Update: I contacted JAI through their web site, and they replied that the mall site is designed for kids under 10, but they "don't like to turn children away." In other words, we take whatever money we can get, and prioritize profit over safety. If the site is under 10, it's UNDER 10!!! Even worse, they said the employee on duty that day was a new hire who didn't know what she was supposed to do. Imagine that. She has to be trained to care about the safety of the kids and respond to customer complaints. Unbelievable! Stay away!

Paid in advance to rent 6 tables, 6 chairs, and linens. Heard nothing by 345pm on delivery day and…read morehad to phone - - was told "all delivery trucks are out" and "I'll try to find out which trucks has your stuff and have the driver call you." Delivery finally happened about 5pm; driver was alone so we had to help unload the truck!?! The exact same thing happened on the pick-up day - - nothing from them until I phoned at 4pm-ish. Had we been told it would be late afternoon delivery & pick-up, we wouldn't have lost many hours waiting for a call (our function location was near but not at our home). The condition of the tables and chairs was appalling - - very dirty, dented, split and badly chipped plywood table tops; filthy, rickety folding chairs. We had to track down a couple of "normal" patio chairs for two people who would have fallen badly using the rental chairs. The only good thing about the rental was the linens - - they brought the colors I requested, and all were very clean and nice looking. Will never use them again, and will never recommend them - - will actively discourage folks who need party stuffs.

Taylor Rental needs to get some new employees and take some classes on how to run a business. My…read morehusband and I rented a man lift to take of a tree that needed to come down immediately the pick up date was on a Saturday. My husband went to pick it up as planned and was told upon arrival that the lift had accidently been double booked upsetting yes but understandable people do make mistakes. My husband was told to come back the following Saturday, he arrived to find out they had reserved the wrong lift and the one that he needed was not available. We where understandably upset we had people coming to help us and the tree was dangerous and need to come down asap. Taylor Rental offered no discount or anything just a "sorry". We where dumb enough to think that we would have better luck the third week so the following week we go to pick up the lift and guess what it was double booked. I have never seen such incompetence in my life!!!!!!! DO NOT RENT FROM THIS COMPANY THEY ARE AWEFULL!!!!

We loved working with Mike this past weekend! When I reached out, he was thoughtful and responsive…read moreand helped work with me to find a package that fit within my budget. He kept communication open in the months prior to the wedding, helping us plan the reception and timing of each event, working with our reception to coordinate, and providing recommendations that fit our style as needed. He was organized, prepared, and had excellent communication throughout the planning process and wedding night. He helped us stay on time throughout the reception (and as the bride, that was SO helpful because I had no idea what time it was all night). I couldn't have imagined a more perfect evening, and that was in huge part because of DJ Mike. I received many compliments from wedding guests on Mike - we would highly recommend him!!

Mike was the exact person/professional/DJ we needed for our 6/17/17 wedding. If we could give him…read more10 out of 5 stars, we would! From the first contact, Mike was always professional, prompt, and it was clear he knew his stuff. Not only is he great at what he does, but he is also always trying to re-innovate and stay on top of the newest trends without getting distracted from making your event the best possible. Mike is a maven of his skill, and it would be easy to see his business expanding into a full service wedding company. He kept everyone engaged, tailored the music to our exact taste, and fit seamlessly into our wedding incorporating culturally traditional pieces, and fun engaging games. He also coordinated the music in a super complicated set up without a single hiccup (3 floors plus outdoor ceremony space). Mike collaborated well with the other vendors, and even gave us some great recommendations for other vendors we had not booked yet. He was available if needed before and day of, and was honestly, the reason the bride didn't stress the day of. Certainly worth every penny and more and we could not imagine having anyone else in his place!!! Thank you so much for going above and beyond, making our day absolutely perfect!

Had Paul for our DJ at our wedding couldn't ask for anything better entertainment wise. For the…read moreceremony he had two microphones so people could hear everything. During dinner the music was at the perfect level so people could enjoy the music, but it wasn't to loud so you had to yell across the table to talk to someone. He was also very good at incorporating the music we wanted played along with music he knew would work for getting everyone up and dancing on the floor. We also decided to use the photo booth from them and everyone loved it we quickly learned that if we couldn't find someone dancing they were using the photo booth. This is what he does for a living and is very good at making sure you feel comfortable about what is going to happen the day of your wedding music wise. I highly recommend him, but also suggest to book him as soon as you know your date he books fast. We got lucky with our date. Photo Credit - Nicole Gatto Photography Buffalo, NY

From the owner: Envision Entertainment & Events Co. is a unique boutique quality wedding service put together by…read moreit's owner Paul Manzari and his team. Envision offers a one stop shop concept of high energy dance floors, elegant lighting decor and a fun interactive photo booth experience. Paul is a DJ and Event Coordinator located in Central NY. Paul's love for music started at an early age. Over the years it evolved into never ending efforts to mastering the skill of DJing live events and hosting parties. Paul's favorite part of his journey has become watching events come together on the day of and planning with clients to stage once in a lifetime moments that will last forever.