The food at Ricky Bakery is decent, which is why I've returned more than once. Unfortunately, the service and overall operation seem disorganized. On multiple visits, I've noticed that the bakery struggles to manage walk-in customers, phone orders, and delivery app orders at the same time. There doesn't appear to be a clear or orderly process for ringing up customers and collecting payment, which results in long waits and confusion. I've experienced this issue at least twice. My biggest concern is the fees. I'm attaching a photo of my receipt and highlighted the charges. Ricky Bakery added a 6.5% service fee and a 3% card surcharge, for a total of 9.5% in additional charges when paying by card. When I asked whether the 6.5% service fee was a tip, I was told it was not. I was told the fee was for the quality of the food and service. I also asked whether the 3% surcharge would apply to a debit card, and I was told it would. In other words, the fee applies to card payments generally, not just credit cards. What disappointed me most is that I did not notice these fees being clearly disclosed before ordering. Customers should be aware of these charges before making a purchase. Someone walking in and paying with either a debit card or a credit card can end up paying nearly 10% extra between the service fee and the card surcharge, and that is important information that should be clearly disclosed upfront. The food is okay, but between the disorganized service and the additional fees, I left feeling disappointed. Español: La comida de Ricky Bakery es aceptable, por eso he regresado más de una vez. Desafortunadamente, el servicio y la operación en general parecen desorganizados. En varias visitas he notado que la panadería tiene dificultades para manejar al mismo tiempo a los clientes que llegan en persona, los pedidos por teléfono y los pedidos de aplicaciones de entrega. No parece existir un proceso claro y ordenado para cobrar a los clientes y procesar los pagos, lo que genera largas esperas y confusión. He experimentado este problema al menos en dos ocasiones. Mi mayor preocupación son los cargos adicionales. Estoy adjuntando una foto de mi recibo y he resaltado los cargos. Ricky Bakery agregó un cargo por servicio del 6.5% y un recargo del 3% por pago con tarjeta, para un total de 9.5% en cargos adicionales al pagar con tarjeta. Cuando pregunté si el cargo por servicio del 6.5% era una propina, me dijeron que no. Me explicaron que el cargo era por la calidad de la comida y del servicio. También pregunté si el recargo del 3% aplicaba a una tarjeta de débito, y me dijeron que sí. En otras palabras, el cargo aplica a los pagos con tarjeta en general, no solo a las tarjetas de crédito. Lo que más me decepcionó fue que no vi estos cargos claramente divulgados antes de hacer mi pedido. Los clientes deberían conocer estos cargos antes de realizar una compra. Una persona que entra al establecimiento y paga con tarjeta de débito o crédito puede terminar pagando casi un 10% adicional entre el cargo por servicio y el recargo por tarjeta, y esa es información importante que debería comunicarse claramente desde el principio. La comida está bien, pero entre el servicio desorganizado y los cargos adicionales, me fui sintiéndome decepcionado. read more

CUSTOMER BEWARE: 6.5% Service fee and 3% credit card fee being charged and not disclosed. Ricky bakery charging a 6.5% service fee. This charge is not mentioned or displayed until you pay and see it on the receipt (if you look at the receipt). Staff could not answer what the service fee was for except to say "it's a service fee". This fee was not due to use of credit card, as that fee is also separately charged on the receipt and not disclosed either. Fee is not a tip as there was an option for that upon payment. This is a fee with no explanation. I am assuming customers have not noticed. Maybe the location is lacking foot traffic. Other bakeries in the neighborhood are not charging either type of fee. They should use this fee collection to scrub the floors and paint the walls. The location needs a deep cleaning. The staff is not welcoming and could not figure out how to use their register to complete a refund. They had to watch a you tube video to figure it out. I asked for cash but was told they couldn't. Until 15 minutes later they could not figure out how to refund my card ... all of a sudden they were now able to give me a refund as cash. ???? I took my business elsewhere. Cao Bakery, el Gallito, Brazo Fuerte, and Pinecrest Bakery are all in the area. I do not mind the fee, if I was informed before hand that would not be a problem. But this does not sit well with me. read more

I never see anyone in here and always see a ton of pastry on their shelves at closing time. Always wondered what they do with it. I now know the old pastry stays on the shelves and eventually gets sold because my cuatro leches had mold underneath the dulce de leche. The girl was nice and replaced it with tres leches she said was more fresh but still, ew. read more

Ricky Bakery - Tres leches - Bakeries Near Me - Miami, Florida

3 stars although it's really more like 2 because of the price but 3 stars are honest reviews *Prices bellow* I used to come here often since I was a kid, recently moved closer and decided to try it again. They didn't have empanadas de carne. Prices were blacked out. Eventually got home to try everything and the quality was not worth the ridiculous price. No empandada should be 5 dollars, nor should a Malta cost damn near 4 dollar. I think they went through an unnecessary rebrand... just to charge more for or less quality product. It's a shame because I actually liked them. If they respond to this I hope it's to take notes and ask what older clients would like to see. $4.17 for pollo $5.79 for 3 pastelitos de guayaba $3.42 for a Malta $6.5% service fee Total $14.49 I paid cash but I chose not to tip because they're not familiar with the new system and overcharged. read more

Was in the neighborhood and wanted to get a quick bfast before a meeting. Ordered the basic breakfast (easy fried eggs, ham, fries, cafe con leche and tostada with a side of bacon. My order took 20 minutes to start with a piping hot cafe con leche and below average tostada...with barely any customers ahead of me. 10 minutes after that, my long awaited breakfast arrived.... One egg was overcooked solid and included ham was missing. At the very least, the manager was very kind and offered me a refund. I did not eat. Other than the kind staff, this place doesnt deserve my business. There are too many legendary cafes to have to settle for this sub par quality. Do better, Ricky! read more

everything is very expensive there. Prices out of control I noticed that it is not as full as it was a year or two ago. they need to check and lower prices. thank you read more

Always excellent cafe con leche and pastelitos. Wonderful workers as well. Preferred over the other larger chain.

I've been going to this Coral Way location for years but was dumbfounded today, Feb 4, when they charged 6.5% SERVICE FEE in ADDITION to the 3% CREDIT SURCHARGE, IT'S ABSOLUTELY OUTRAGEOUS and they will lose customers, like me because of this. Make sure to check your receipt! read more

I'd like to start by saying that this has been my go to cuban bakery for years. Quality of their pastelitos was once amazing, then it went to mediocre and currently they are back to being pretty good. Service for me has been consistently good but I have noticed when they get swamped the atmosphere can get tense. I typically get the tostada and cafe con leche. Because in true cuban fashion, one must dip their tostada in the coffee. I also grab a a couple of pastelitos (usually the guava and cheese and the meat) to complete the cuban breakfast pyramid. I'm surprised by the many negative reviews but I would definitely recommend giving them a try. read more

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I believe this bakery has been around for many years and I don't think they have gotten renovated in awhile. The place needs it so bad. Service is good, they are nice, the food is delicious especially breakfast and the desserts are very good. read more

Ricky Bakery - Opera Cake reg. (18-22pp) - Bakeries Near Me - Miami, Florida

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I've been ordering from this bakery for a while now. The ambiance is always welcoming. The service is good for the most part, but that's because they're always very busy! All of the pastries, bread, coffee are always great. The food is always fresh and coffee is always perfect! I'd definitely recommend this place for breakfast! read more

Great Cuban sandwiches and desserts! Perfect place to order mini sandwiches and croquetas for parties. Great prices!!! read more

The service is AWFUL. Expect to wait about 10-15 minutes to order and then another 10-15 minutes for your order. Service is rude and the women behind the counter seem annoyed you are there. Also, it has become MUCH more expensive than it was even five years ago. read more

They are so polite and I can't wait to visit again! They remind me of Chicas bakery in Union City, NJ.

The pastelitos and croquetas is not of good quality, the price is a little high for the poor quality

Terrible - mediocre - overprice - F+ Old food without taste ..waste of time and money. read more

The best Cuban bakery in south Miami The best pastelitos , croquetas, always fresh and tasty. read more

Croquetas are life. Ham ones, chicken ones, mixed ones - I love 'em all! Enter the latest in my love: spinach croquetas, and hello, Ricky Bakery, you are my provider for them. See, it all started as follows. We often have breakfast potlucks at work. On many occasions, people have brought croquetas, and better still, they have brought spinach croquetas. Now I am used to traditional meat-filled croquetas, but I tried the spinach ones and it was love at first bite. Hence, I needed to know where they were bought at and so I was told of this place. I finally had the opportunity to visit a couple of mornings back. The place is one of the few in the area with its own designated parking spaces, so yay to free parking. That aside, it's a decent size; plenty of chairs and tables available to sit down and have a quick breakfast. The lady who attended me was nice. I was in and out quickly. Two things to note, however: 1) Speaking Spanish here will make your life much easier; 2) You have limits to use a card. Credit cards: $5; Amex: $10. read more

Ricky Bakery - Café con leche and spinach croquetas. - Bakeries Near Me - Miami, Florida

This is one of those good old reliable spots for pastelitos and Cuban pastries/desserts. This shop is conveniently located on Coral Way, and it has a large parking lot, which is always full, so parking on the street is your alternative. I have been stopping here for years, I really like how reliable they are. Never have I had a bad pastry, bread, sandwich, or coffee here. However, I would skip the breakfast menu, which is ridden with oil and fat, cheese and butter. I have never ordered a Cuban cake (Kay-cee-tow), or one of their party packages, so I don't know about that. But everything under the glass is good. Looking for fresh orange juice? They have it. There is a big imaginary sign that reads "Only Spanish", so use your translate option here, or learn to use it. Want croquetas? They'll fry them on the spot for you. Does it get any better? Muy Bueno. Muy Bonito. read more

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I really appreciate this place! I ordered a cafe con leche, empanada, and pastelito with a friend and loved it! Even if this place has a mediocre rating, there is a line in this place! Tables are nearly full when I came. They have a wide range of selections in pastries! Everything looked good. I came for the cafe con leche, pastelito, and empanada only though! Struggled a bit in ordering because my spanish isn't all that great but the lady still got our order correctly. Taste wise-- amazing! Pastelito with some guava filling and a beef empanada really hit the spot! I had the sweet and the salty balance going on. Haha! Cafe con leche was also just right for me. Not super sweet but sweet enough as it should be. I am not from Miami and would definitely miss this place. read more

This place although a little disorganized is very good food. Very authentic Cuban bakery and they make large meals for families if you preorder. Not just for kids bdays. It also for dinners and lunch Maryville at the front counter is very wonderful with the customers and balancing out all of the line over and calls coming in. Prices are very reasonable and there's plenty of space inside to eat but the lines are sometimes not manageable because of the amount of orders coming in on the phone and through Uber another platform that they service, with limited staff they have read more

On Sunday, January 22 I had breakfast at the Coral Way location, and unfortunately I lost my Apple Air Pods (which are paired to my iPhone). I returned on Monday night to retrieve them and the employees told me to come back on Tuesday to see Conchita (manager). I went back on Tuesday morning and explained everything to her. She refused to help me, even though my Air Pods are still in the building. I showed Conchita and the other employees the "Find My" screen on my phone, which clearly showed that the Air Pods are somewhere in their kitchen. None of them wanted to go in there and look. They even denied the Air Pods are in the building! They said "your iPhone is wrong". My iPhone is paired to my Air Pods, as well as other devices whose locations are accurate. It's crazy. I have been a Ricky Bakery customer for 15 years. They know me, they see my face all the time and this is how they treated me. read more

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When I need a mid afternoon coffee break I usually visit this Ricky Bakery Location. Why you may ask? It's conveniently located in the heart of the Shenandoah/Coral Gate Areas of Miami and the staff already know what I get so there's no need to request what I need when walking in. The Cuban ladies that work here are fabulous. They're super nice and provide excellent customer service. This bakery is extremely clean at all times. I love their Cuban coffee and enjoy the cafe con leche very much. There's an available parking lot for the bakery and if you can't find parking there then there's plenty of off-street parking (metered parking - Miami Parking Authority - Pay by Phone). The pastelitos and croquetas here are delicious. Most customers tend to purchase their empanadas but I've never tried them myself. Everyone has their favorite bakery in Miami but honestly give Ricky Bakery a chance and visit them if you're in the area. read more

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Went in, trying to get a quick bite before work. As the bakery lady was talking to me, she kept interrupting me to speak to her co worker about coffee. After waiting to finally for her to take my order. She gives me my two croquettes & they're not cooked & the filling is inside is frozen. I sadly couldn't return them as I was already running late to work, but I know I'm never coming here again. read more

My absolute favorite bakery, no trills no flash just good pastelitos great bread and wonderful breakfast. Ladies who work there are great friendly and like family. read more

One of Best Bakery in Miami . If you are looking for a Cuban bakery These is it off Coral way !" read more

I was intrigued by the spinach croquetas and was in dire need of a pastelito so I landed here right in time to snag the perfect parking spot. The interior is setup just like you'd expect the traditional Cuban bakery to be. All your Tres Leches dreams are just an order away at this lovely spot. Plus, who can resist chicken croquetas? Not many people! The bright red lit logo outside shows the entrance to pull in as you can truly be yourself and order all the goodies you want without judgment. Not only is it reliable, but it's delicious! Plus, the freshly squeezed orange juice is the perfect boost for the mornings when starting off your day here. Rickys is a solid choice when looking for consistency and friendly service within a Cuban bakery that's right in the heart of Coral Gables. read more

My Cuban friend took me here a few days ago to try authentic Cuban food. We had the following: pan con tortilla, empanadas, croquettes, tostada, and more. They were so so so good in every way. There was a long line when we went in and everyone was wearing masks, which made me feel safe. My favorite is pan con tortilla and beef empanadas. The price point is great. The staff is friendly. I did ask my friends for some Spanish lessons and ordered in Spanish when I went again by myself. I recommend! read more

Great cakes and pastries but the service to eat in is the worst, someone should teach them how to work as a team I felt I was inside a chicken coop. read more

I went for breakfast on Sunday with my in-laws and we ordered a couple of different things like panini sandwich, pastelitos, scramble eggs, coffee, etc. The good things is that the prices are very reasonable and they have lots of options to choose from and over all the food is tasty and made fresh. What I didn't like is that as soon as you walk in there is a strong smell of fried food and sticks to your clothing and you'll end up smelling like fried food all day. The staff is not super friendly and they mainly speaks Spanish so you might have a hard time ordering in English. Tip: if you don't like your coffee too sweet ask for it with out sugar because they make it EXTRA sweet... read more

We came late two nights ago and it was a great treat. Speaking Spanish is a plus. We ordered croquetas de jamón, pastelitos de guayaba, and pastelitos de guayaba con queso. They were all served warm. They didn't have any señoritas but all of it was delicious. The reviews were right. Definitely ordered the pastelitos de guayaba con queso- the best! Will be back! read more

Ricky Bakery - Croquetas de jamón - Bakeries Near Me - Miami, Florida

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This was our first time and our experience was terrible customer service was ok, but my scrambled eggs they forgot to add the cheese and the onions, the moose chocolate was bad too, Cuban bread oh no I think in other places they make much better I will never come back here for sure. read more

Was just informed here that a Cubano sándwich does not have pernil and you have to ask for it. So here a cubano is ham and cheese sandwich. Extremely confused since this is the first time I've ever been asked to include pernil in a cubano. When I did ask for it they served me the same sandwich "Cubano" (with a bite missing) with a bunch of pork cold cuts. Everything was cold. This was atrocious. Service and food was horrendously bad for a 2pm Tuesday. read more

I don't recall having negative experience in any of their bakeries. Super clean, nice ambience and super delicious and fresh pastelitos.

I ordered from this bakery through uber eats, and let me tell you the food was absolutely horrible. The food came cold, the food didn't even taste good at all and on top of that. My tequeno, had a hair INSIDE of it. How disgusting, I am absolutely disgusted with this. I am never ordering from here, and I will make sure to never let any of my friends or family order from here. read more

Ricky Bakery - Tequeno with hair?????? - Bakeries Near Me - Miami, Florida

Ricky Bakery isn't huge inside, but they do have an impressive variety of things to offer from traditional Cuban pastries to desserts and sweets to birthday/wedding cake creation and decorating to made to order breakfasts and other foods, along with a handful of tables/chairs for patrons to sit and eat. There is an attached parking lot, but during busy times they sometimes ask vehicles to park 2 deep to accommodate everyone. If you don't speak Spanish you will most likely face a bit of a language barrier with the staff, as few here speak fluent English, but I've usually been able to get by by pointing or asking one of the customers or other staff to help translate when necessary. I've come to Ricky Bakery on a few occasions: The first was when it was my turn to provide a light breakfast at work for a special occasion. Normally whomever is in charge of supplying food for those breakfast events will bring donuts or bagels, but I wanted to do something a bit different and unique. I came here to Ricky Bakery, told them how many I needed to feed and asked for them to provide a box full of the appropriate amount of assorted Cuban pastries from the display case. I then went to other side of this shop and selected a few sweets like eclairs, lady locks/cream horns and a few other dessert-type pastries from the other set of display cases. In short, my co-workers (a handful of whom are Latin) offered high praise and were thrilled to have something a bit different from the usual donuts or bagels. The other time I stopped here was for breakfast. I was able to get a full cooked to order Cuban breakfast with a drink and a hoagie sized piece of warm Cuban bread for something extremely reasonable like $8. read more

ln a city where bad service and apathy towards customers abound, l give these ladies FlVE stars for their ability to be exactly that. Every single time! Bravo! This is a review based on MANY visits from someone who has had amazing cuban and latin pastries. Honestly, where cuban restaurants and bakeries abound, you want something more. Don't get me wrong, for a cafe con leche and a pastry it is fine, but the pastries aren't even as good as at Publix Groceries where the baked goods are surprisingly fantastic. The empanadas are made with a sweet pastry, and even though l usually adore a sweet/salty combo, this is a case where it tastes as though a 12 year old has been experimenting with cooking and had nothing but sweet cookie dough to stuff with meat. Not the taste one is really looking for in an empanada. The croquetas again, you can get 'em as good at Publix. The tamales - meh. Papas rellenas - eh. Dedos de queso - blah. Eclairs - bland. And how cold is the air conditioning inside? Repeat after me: "DEMASlADO FRlO, no estamos en Siberia por favor!" Highly uncomfortable to sit in. l have been here no less than 6 times and NEVER have l been comfortable - just way too cold. On the upside, many of the items are affordable, and for a cheap catered meeting it is fine. For a coffee and a quick bite, again ok. Cheap and filling, but definitely nothing to write home about. read more

I really enjoy their pastelitos but based on today's breakfast I gotta give it this rating. The Cuban toast had way too much butter. Now I'm Cuban and I love bread so when something like too much butter messes it up I'm not a happy camper. It did keep me from eating the whole toast but I still didn't need that many calories from butter alone. Cafe con leche was too dark even though it was ordered "clarito". I had to add sugar, which I don't mind doing, but it was still too strong for my taste. I did enjoy the eggs and fries, pretty yummy with chopped ham and nicely melted cheese. read more

Es una pena que una pastelería de tantos años en la ciudad de Miami ahora estén contratando personas que te atienden de muy mala gana, cuando haces una pregunta lo primero que te dicen "NO" sin siquiera hacer el intento. Y para colmo cuando pagas con tarjeta te ponen la propina empezando con el 18% cuando lo único que están haciendo, es despachando y no atendiendo en una mesa, pero lo que más me preocupa es el poco deseo de servir al cliente read more

A big variety of tasty cakes. They also have other party with spinach and meat. Place looks clean. read more

Ricky Bakery - Tiramisu, and other cakes - Bakeries Near Me - Miami, Florida