We had plumbing problems and called this company. Mainly we heard their commercial. They were quick…read moreto respond. Customer service was very polite when we called. They gave us a time frame and called before coming. They also pre-provided the plumbers name who would be servicing our home and just some info about him like what his hobbies were. Great personal touch and we felt like we already knew him. There is a level of comfort there. The plumber quickly diagnosed what he needed to do when we told him what happened. He came in and quickly resolved our problem. A very nice polite young man who enjoyed his craft and is very knowledgeable. Lastly their price is VERY FAIR. Not expensive and that is also a plus. While we hope never to call them again, if we needed to we will call Universal Plumbing. Give them a try!

I am 2 star due to cost.Be ware i had them to come out to replace outside faucet that was leaking…read moreat the elbow was rusted.I had a video of the leak.he didn't have to trouble shoot.It took about 20 minutes to take the elbow and old faucet off.The faucet he put on was the cheapest you can purchase at the big box stores about$12.00 total i was charged $323.00.I was told it included a service fee of $75.00.My point is if you don't come out for service, how can you do the work.Other plumbing co.waive the service fee,if you have the work done.Good Bye Universal last call.TOO HIGH

Larry recently replaced a breaker box and a faulty dryer plug for our rental property and did a…read morephenomenal job. He was responsive and worked well with both our warranty company and the family living in our property. He did his evaluation and provided a detailed recommendation along with the projected timeline for the repairs. Within 24 hours he had acquired the necessary parts and completed the repairs without any issue. He was incredibly kind to the family living there and worked around their schedule. With the Thanksgiving holiday approaching, I was especially appreciative with how quickly he resolved all of the issues for them. Without hesitation, I will be using Unique Plumbing & Handy Services again in the future.

I paid for a service that was not completed and he didn't reseal the toilet like he found it and…read morethat cost me an additional $400.

A bit expensive since I had done much of the work already. However, they did a good job.read more

Great service, great communication. Pictures were taken of problems found and solutions were…read moreexplained. The owner of this company is honest and trustworthy.

worst experience with a vendor in 50 years. I had a leak near the house so I called them, They show…read moreup and begin to rip my landscape fabric and then state they don't work on irrigation and charge me $130.00 dollars for tearing up my landscape. When I called the owner he stated there was nothing they could do and they dont live next door, so they had to charge a fee (130 dollars to show up and ruin landscaping!). never use tis company, call anyone else on the planet. they are horrible!!!

I never use Yelp because they are an organization who publishes many "reviews" by people of…read more"questionable" mental capacity. "Showed up without wearing a mask" what a moron. That is the very reason I have used Hardy Plumbing for over 50 years. Common Sense. Ethical & highly moral principles. Everyone in my family and as far as I have determined every close friend I have all use Hardy. They have bailed me out of a few very serious emergencies in those 50 years. Couple that with the water heaters, toilets, repairing packing in old valves to save buying & installing new ones, & basic preventative maintenance they have done & it adds up to the very best plumbing company in the entire Augusta metro area. Larry Croft, Martinez GA

Morgan represents Roto Rooter Plumbing of Augusta, GA very well…read more He covered his shoes before entering our home and I really appreciated that gesture on his part. He is smart, very professional, knowledgeable about his trade, and was respectful of our property. Faye G. Jennings

Excellent customer service and support finding the residential water service line and installation…read moreof the shut off valve in case I have to turn off the water service entering the residence.

After several months of a drain replacement, I went under the house to discover all of the cast…read moreiron drain replaced was still laying on the ground underneath the house. I also realized a glue joint on an elbow had come loose and the pipe had been cut off at an angle and not properly seated during the installation process. It was definitely not installed per local pipe codes and I don't believe the the young men doing the installation are licensed certified plumbers. When I contacted them about the problem they said I was "lucky" my warranty was almost expired!!! What company would not correct a problem THEY CAUSED REGARDLESS OF WARRANTY! NEVER AGAIN!

Show up on time & very honest. My sewer line was blocked by tree roots & they were able to clear it…read more80% but no warranty due to the tree roots.

It was awesome. It couldn't go any smoother. Michael was extremely knowledgeable. I needed this to…read morego well after the debacle with Canter Power Systems. Thank you again I will be using you all again and recommend you to others too.

Scammers: Pairing Predatory Prices with Initial Trip/Assessment Fees to Generate Revenue…read more They utilize "standardized" pricing cards to push their predatory prices. I received a quote for over 1,000$ to install 2 spigots that are already next to the appropriate water lines. Had another certified and insured plumber show up the same day and do it for under $300. I am including the picture of the invoice from the other plumber and a screenshot in which All Plumbing tried to buy their way out of an honest review. Read the other negative reviews like the one from Barbara H. before scheduling with them. Companies like this don't belong in Berkeley County.

Do not recommend. I tried to get my dad's sewer line cleared who's currently in the hospital…read more They charged over $400 to snake a drain and the sewer line is still clogged. Technician told me he went about 100 ft and reached roots. He didn't have an auger to cut them so stopped but found out he told his manager that he went 150 feet, okay then. I'm thinking they'll be back Monday. Nope, now they want additional money to back come out. Nothing but excuses, "the sewer line was too long for them to snake", okay then why even start? If cleanouts were needed, start with that. Very disappointed.

I called at 8am. I had a friendly discussion with the receptionist and explained the issue. They…read moresent Tristan out at 10am and I showed him the problem area. He cleared the clogged main sewer line in under an hour. He was professional and showed me the gunk he removed from the sewer line with a video. The total for clearing the clog was $350. They had tap pay so I used my credit card. I was very satisfied.