I requested the services of Kimball's Plumbing on May 16, 2023. Dan was the plumber sent over to repair my touchless Delta Kitchen faucet. After Dan assessed the faucet, he stated I need this part to replace the old part that was no longer working. Dan suggested that since I had a Delta faucet, and they normally have a lifetime warranty to call them first before he ordered the part to see if it was still under warranty. Dan took a pic of the part with the part number for me to use. I called Delta Parts and Dan was correct. Dan saved me $285 by suggesting I call Delta first for the part. WOW!! Delta shipped the part within 1 week and Dan returned to install it. Kimballs' only charged me for the labor. What a great $285 savings Dan suggested to me. Kimball's Dan not only provided excellent service, cleaning up his workstation but he saved me $285!! I highly recommend the expertise services at Kimball's Plumbing in Aiken, SC. ******************************************************** June 07, 2023 - Dan, the Plumber I requested the services of Kimball's Plumbing on June 07, 2023. Dan was the plumber sent over to repair my Kohler toilet flush valve. The flush valve needed replacing. Dan had a standard flush on the truck, but it did not fit. He suggested calling Kohler to verify if the parts maybe still be under warranty. Good idea. I called Kohler Parts, and the part was not under warranty, however I did order the part to get the correct one. When the part was received, I called Kimball's to schedule Dan to return to complete the job. In the meantime, I tried to valve off the waterline below the tank so I could have dry when he got here. I discovered there was no on/off water valve. I had the bathroom remodeled 2 years ago and the project manager hired a plumbing contractor when I suggested I had a preferred plumbing company. The project manager sent his Mexican plumber to my house who had his own business and limited English. Apparently did guy did not know all the plumbing codes and no educational training but on-hand training. I asked him was he licensed, bonded, and insured and he spoke. Well, Dan discovered he cut a corner by not installing an on/off water valve in that water line so I can control the water if the toilet happened to overflow. Dan upgraded the waterline by installing an on/off water valve for my ease of convenience if I ever need to valve the water line. Gee...next time I will choose my plumbing company. Dan repaired the toilet, cleaned up the worksite and I am back in service. Thank you, Dan., And thanks for the useful suggestion to help me save money and to teach me a few things along the way. ************************************************************* June 14, 2023, Derrick and Hunter I requested services from Kimball's Electrical to install two ceiling fans at two separate locations. On June 14, 2023, Derrick was my electrician installing a ceiling fan at my home and Hunter was my electrician installing a ceiling fan at my rental property. Derrick and Hunter were at their locations at 07:30am. Within an hour, Derrick and Hunter had completed the installation of the ceiling fans and cleaned up their worksite. They both did an excellent job installing the ceiling fans and giving a quick tutorial on how the remotes work. The fan installation is steady, no wobbling at all. Derrick even gave me 2 bonus electrical services. I had a prong that had broken off in a wall receptacle and he removed that for me. Also, I have had total knee replacements in both knees and am not allowed to climb a ladder yet and Derrick offered to replace a burnt-out light bulb for me in the garage. Wow, such excellent service by both Derrick and Hunter. Thank you for your generous work ethics, timeliness on the job, and positive work attitude. read more

I requested plumbing service for my dad's residence which is in Aiken County about 15 miles outside of the Southside of Aiken. Sometimes it is difficult to find a company located in the city that will drive the distance to service someone in the rural area of Aiken County. Dan Schmalz was my plumber for this job. My dad's hot water heater has been leaking water for years. A handy man thought the hot water heater had expired and they changed it out. The water was still leaking. I wanted a licensed, bonded, and insured plumber to come out to maintenance the hot water heater. I called Kimballs' to schedule service. Kimball's sent Dan Schmalz. Dan diagnosed the problem as too much pressure was coming into the house. Dan worked to adjust the pressure relief valve. Took some digging and figuring out which water meter he needed to work from, and Dan completed the job. Dan diagnosed the maintenance required and the price quote. He received confirmation to complete the job and he did. Dan did an excellent job. And as I told my 91-year-old, there are maintenance jobs these days that really do required a trained, licensed, professional, bonded, and insured plumber to fix it. I highly recommend Kimball's Heating, Plumbing and Electrical services. I have been using them for over 30 years and I have always been pleased at their promptness and the nice personality of the service guys and how they explain what they are doing. They clean up after the service and leave the job spotless. Thanks, Dan, for driving 15 miles outside of Aiken to service a 91-year-old man's plumbing problem. This will surely save us some money on that water bill now. read more

I just needed a regular check up on my HVAC unit and Jesus and Luis came out and had it checked out in no time. They reassured me that the unit was in great shape and will serve me well for years to come. They were polite, professional and knew what they were doing. I would highly recommend Kimball's and I have now put their number in my phone so if I need anything else, I know who to call. I also used their plumbing service and they were able to come out the same day as the HVAC guys did. I called on Monday and they had both here within two days and that almost never happens! The plumber, Tyler, had my toilet working better than before. He explained to me what was wrong, someone put the wax ring on top of the old wax ring which is why it was leaking and even showed me both of the wax rings. I felt very comfortable with Kimball's employees in my home so this is a plus for older customer's and women. Thanks Jesus, Luis and Tyler for making my life easier and not having to worry about the things anymore! read more

I called because my husband and O thought we blew up our dishwasher... it made a loud pop and the lights above our bar also stopped working. Kimball's came out within the hour, fixed the problem, labeled our power box panel for us, gave us more electrical wire so that we could safely pull the dishwasher out (if needed). Derrick and Hunter protected my wood flooring too! I will use these two guys for any other issues that ever occur! Great team, super friendly, fast and efficient! I called two other places before remembering Kimballs.... I left my number at both places and still have not received a call from either of them! I am super satisfied! Thanks gentlemen! Great job!!! read more

My well pump continued to have intermittent pause on water flow. Kimball's has always been my go-to company for various needed services. Their service is prompt, courteous and knowledgeable. Office staff is friendly and efficient in setting up service. I also appreciated the call to let me know when the service rep was on his way. James seemed to know exactly what the issue was and, after verifying the problem, went right to work and installed a better part in no time at all. After the repair, he went the extra mile and uprighted my tall potted plant that the wind had blown over in the night. Older citizens appreciate those sort of kindnesses. Thanks James. read more

Last week Kimballs came to the rescue again. Dan and Jesus helped the home renovation crew stay on schedule by expertly moving an existing gas log cut off valve and an electrical outlet out of the construction zone. Work was done quickly and professionally. Both identified issues to be completed at a later date. Jesus recommended newer and better ways to solve electrical needs. James came out this week and identified problem as being the routing of plumbing lines. He hung in there for the successful completion of tasks, through messy, difficult and hard to get to areas. Thanks for such great team work within the various services offered by Kimballs. read more

Both of our toilet mechanisms were running constantly and needed to be replaced. Dan from Kimball's plumbing came the same day I called! He immediately saw the problem that they needed to be updated with a different type of mechanism than what was originally in there. He brought new mechanisms with him and had the job done within an hour! He answered many of my questions about the kind of plumbing in our house and what to watch out for in the future. He is a very skilled plumber and has a great personality too. I was very happy with his service! Thank you so much Dan! read more

The Kimball team has been nothing short of amazing! We had a leaky pipe and they came out immediately to assess. William and Mr. Kimball did what they could the first day and Dan came out and fixed the leak the second day after another company removed the kitchen cabinets. All three gentleman were friendly, professional and efficient. They explained things in a way that was easy to understand and made a kitchen disaster much easier to deal with. 5/5 would recommend! read more

Have used Kimball's numerous times over the last 15 years or so. Never a problem that wasn't expertly handled. My personal background includes electronics (USAF) and water and wastewater treatment and management. If anyone would need a reference from a professional, this is it. Use Kimball's. (Took a look at the review--have BEEN to San Francisco, ONCE. Live in Aiken! Don't know how to change the erroneous item on the review!) read more

DERRICK AND HUNTER did an excellent job in tending to our electrical needs, i.e they efficiently installed 6 light fixtures in the dining room, kitchen, and utility hallway. They also raised a kitchen electric base board heating unit in preparation for a future flooring project. This was another job well done by Kimball's, whom we have called on many times in the past to service our electrical and plumbing needs. read more

Outstanding! I have used Kimball's plumbing services on two occasions with great results ; now I needed an electrician. Not an emergency but it still required professional help. I called Kimball's and within an hour the electrician showed up. Jesus was prompt, polite, knowledgeable, through and at a very reasonable price. I can't say enough good things about Kimball's and their employees. read more

James at Kimball's got my plumbing working again in the home I rent. A stretch of pipe was loaded with roots, left behind by a plumber who claimed to have replaced pipe all the way to the street two years ago. Thank you, James, for being efficient and professional, and getting me up and running again! Big raise for you coming down the pike, I am SURE. Nancy Wagner Aiken read more

Our house is at the age where things are starting to need repairs, but not yet replacement. We called Kimball's out because our air conditioning stopped working last week. They were quick to respond and had someone out the same day! It was fixed with within the hour!! Jesus was very professional, friendly and timely!! We were back in a cooled home in not time! read more

Thought they wouldn't be able to check my AC until next day, but happy surprise Jesus showed up about an hour later! When it's in the 90's time is of the essence! Jesus was friendly, courteous and professional. Explained the problem and gave me some tips for annual maintenance on my own. Jesus provided excellent customer service and deserves a raise! Thank you! read more

Once again Kimball's came to our rescue with quick prompt repairs to bathroom trap issue and outdoor faucet leaks. Always a true professional, Dan was prompt and made the necessary repairs efficiently. Thanks for the many years of superb service. We will continue to refer others to Kimball's. They have a great team of professionals!! Michael and Kim F. read more

A big thanks to Jesus of Kimball's Plumbing and Heating for another fine job. He fixed our leaking HVAC and unclogged and corrected improper dryer ductwork to make our new dryer safe. Jesus always diagnoses problems quickly, and get the job done efficiently. Kudos to Kimball's for excellent service and a knowledgeable and efficient staff. read more

Tom Kimball and sons did a gas bbq hookup for my new Weber grill. Tom is very experienced and has shown his sons the ropes so I love supporting a small family business! They were on time, professional, friendly, and reasonable. I will use them again to add a gas fireplace in the fall. Give Tom a call - you won't regret it! read more

Called in with a leaky hot water heater and received a technician, James, at my home within 1/2hour. He diagnosed and provided a price quote on the spot. We agreed, he left to get the parts, promptly returned and replaced the unit within a couple of hours. Excellent customer service. Would certainly recommend. read more

Second time around with Kimball's in Aiken and another excellent job. Called. Derrick Coleman shows up right on time. Replaces 6 smoke detectors in less than an hour. Test. Clean up. Pet the dog. Out the door. Job well done. Derrick Coleman - helluva nice guy. Good people hiring good people doing good work. read more