Disappointed in the work I had done on a piece of jewelry. I was excited to give business to a…read moresmall, locally owned shop, however I should have done my homework first. I wanted a simple change done to a ring (not a repair) and the result was visibly rough saw edges and damage. The owner was rude and belittling when I inquired about the issue. I would caution anyone from taking anything valuable here for repairs or customization.

I highly recommend GEM Jewelers. I just made my first purchase and Kari was amazing to work with…read more She responded quickly to my social media questions and helped me decide to make the two hour trip to see the item in person. Once in the store, she was kind, helpful and willing to work with my schedule so that I could have the ring re-sized (for free) and return home with it the same day. I was also able to sell her some unwanted gold pieces to help offset the price of the ring. I am very pleased with my one-of-a-kind ring and would definitely shop at GEM again.

Customer service at it's finest!! Even Louie the owners pup is all about customer service. Walking…read moreand shopping with girlfriends I went in to have a silver necklace that I wear a lot checked out because it was turning black in the neck area. Rich took my necklace and immediately started to work on it. Long story short...it was dirty, not bad metal like I suspected. He worked on it, polished it, steamed it and polished it again. The girls and I headed over to Montgomery for a birthday celebration beverage, then headed back to R. P. Ellis. Rich, the owner handed me my shiny, clean necklace....and charged me nothing!!! He also cleaned my gold ring and brought it back to a beautiful luster. Amazing customer service!!!! Amazing!!! When you visit Missoula, stop in and give Louie a pet.

Excellent selection, great customer service. For years, always available for good advice even if no…read moresale involved. Thank you for your great service

Upscale gift shop in downtown Missoula (also in Bozeman). The store is immaculate and well…read moreorganized with a huge variety of high quality and many unique gifts. This may be the best gift shop I've ever visited and I've seen a lot of them. Big shout out to the associate holding down the fort today, just two weeks before Christmas and she offered to gift wrap every single item we purchased!

My husband and I have used Aaron's on several occasions for needing to furnish places for people…read more Outstanding service! The manager Dave is friendly and professional, they think outside the box for solutions, and we appreciate how hard they work to come up with solutions. We would never think about going anywhere else. The furniture delivery employees are careful when unloading furniture and make the process so easy! Would highly recommend!

Wonderful staff. They are professional and customer oriented. They have a good selection of…read morefurniture and home electronics. Stuff that you have a hard time finding at other furniture stores.

We have sold a lot of scrap gold to Bob. He is fair and very straightforward with a smile.read more

Bob is honest, fair and friendly. I'd give 6 stars if I could. He helped our estate settlement with…read moreboth coins and guns.

We stopped in without an appointment on a Saturday afternoon just to browse and we were greeted by…read morea super friendly helpful staff. Paid attention to us although we didn't have an appointment. Made me feel very special as I'm a older bride. Sofia paid so much attention to my likes and dislikes what I was looking for and what I wanted to hide. I needed a simpler dress not white to fit my age. They pulled out all the stops. Definitely come here if you're looking for that perfect dress.

I hope you remember us Rococo, because we will NEVER forget how poorly we were treated, and how…read moreawful your work is. Had to cut my best friends sleeves off at her reception, thanks Rococo!

I highly recommend any future bride visit this spot on their journey to find their wedding dress…read more It was our first stop and nothing else compared. The owner has a great eye for styling and buying and has filled her store with an ample selection ranging from eclectic to classic to fun to funky and all beautiful. I was able to find the perfect dress for an outdoor Montana wedding without having to surrender to the traditional and dated bridal store or travel to a larger city. Shannon was wonderful to work with and she made me feel special during and beyond my appointment. Thank you Velvet Bride.

Shannon at Velvet Bride helped me and my group find the most beautiful wedding dress! The service…read morewas absolutely the best I have received (of the 5 shops I've been in). She was so helpful and made me feel very comfortable. She was also very accommodating for my big group for a late Saturday appointment. On top of that, the shop has a beautiful selection of very unique, beautiful gowns for a variety of budgets. I'm so lucky we have such a great shop in Missoula!

This afternoon my mother and I spent about $150 at Caras, and at checkout we were overcharged to…read morethe tune of $57. The receipt showed that I had bought a plant for $57 when I had not. The woman at the register had made a mistake when typing in the code. It's a big mistake but stuff happens and I could live with that. What was NOT ok is that she never apologized and she acted like it was a huge inconvenience to refund us the amount she herself had over charged us and then she demanded the Caras bucks back (not that I care about the bucks but her entire attitude was that we were the problem). Basically both myself and my mother were made to feel less than. I'm sorry, maybe 57 bucks isn't much to her but it's a lot to me and being treated like that was a slap in the face. I will shop for my plants elsewhere in the future.

Went in yesterday and asked a young man who works there what kind of plants could I plant directly…read moreonto lava rock. He gave me several options, one of which was a plant called a jeweled orchid. It was beautiful so I bought it ($20). I also picked up an air plant that has just finished flowering which excited me because I didn't know they flowered. The next day a friend came over and saw the the beautiful job I had done wiring the jewel orchid to a large lava rock to which she informed my orchid plants will absolutely NOT live on a rock and not only that but unlike other orchids, it needs deep loamy soil. I looked it up online and she is right. She also informed me that once an air plant blooms it will never bloom again and is at end of life (so should not even be for sale). Bottom line I received some very poor advice which cost me $35 and still left me without the plants I wanted. Also, as an aside, they are insanely expensive. They were selling a plant for $67 that I bought for 10 bucks from Walmart. Same size, same apparent health.