I went into Morgan's Jewelers to have a ring repaired that had be damaged while floating the river…read more The staff could not have been more helpful. Unfortunately I did not get anyone's name, but the manager was superb, really made a great effort to ensure that the ring returned in better condition than when I brought it in. The young lady (who's Friday is actually her Friday) was amazing as well. The quality of the work was outstanding! I actually tried the other jewelry shop in the mall but they were unable to help. I'm glad, because I probably wouldn't have walked into Morgan's. I will definitely be back!

I had a great experience getting my watch repaired there. I nice gentleman name Ben changed out the…read moredead battery in About 5 mins. Then I was free to leave and come back when it was done. I was back in about 6 min. Okay I was kind of antsy but I also noticed the nice selection of inventory they had. So I started looking at different items. Then I decided on a beautiful Ruby necklace they had. I was happy with the quality of the stone and gold on the necklace . They did have a nice selection of watches and rings too. But I felt the necklace was more my wife's style. So yes it was,a positive and enjoyable experience here in Missoula Montana. When I come back to vist again I will be sure to stop by again.

Customer service at it's finest!! Even Louie the owners pup is all about customer service. Walking…read moreand shopping with girlfriends I went in to have a silver necklace that I wear a lot checked out because it was turning black in the neck area. Rich took my necklace and immediately started to work on it. Long story short...it was dirty, not bad metal like I suspected. He worked on it, polished it, steamed it and polished it again. The girls and I headed over to Montgomery for a birthday celebration beverage, then headed back to R. P. Ellis. Rich, the owner handed me my shiny, clean necklace....and charged me nothing!!! He also cleaned my gold ring and brought it back to a beautiful luster. Amazing customer service!!!! Amazing!!! When you visit Missoula, stop in and give Louie a pet.

Excellent selection, great customer service. For years, always available for good advice even if no…read moresale involved. Thank you for your great service

Love 5th street! I've gotten nearly 20 piercings done here and will keep going back to add more…read more They're always upfront about anatomy and making sure it's best suited to your body and going to heal beautifully. The jewelry selection is fun and always growing and changing. Also gotten a few tattoos that I love and will be getting back in the chair soon. I've done several walk ins, called and been squeezed in same day, and scheduling an appointment online is always quick and easy. Everyone there is welcoming and helpful. I love the artist corner and bought a few paintings done by the artists. Shout out to Morgan because she's the best ever and will be my go to for any body mods while I live in Missoula!

azia always does my piercings and changes jewelry for me and is literally the most amazing kind…read moreperson! you can tell she really cares about her clients and her job, i can't wait to get more piercings from her!

Upscale gift shop in downtown Missoula (also in Bozeman). The store is immaculate and well…read moreorganized with a huge variety of high quality and many unique gifts. This may be the best gift shop I've ever visited and I've seen a lot of them. Big shout out to the associate holding down the fort today, just two weeks before Christmas and she offered to gift wrap every single item we purchased!

OCT 5th I placed an order for these awesome ashland bats…read more OCT 7th it shipped. Box was damaged and returned to sender, someone named "Patty" received it in Ft Worth, TX. NOBODY CONTACTED ME. NO EMAILS. NOTHING. I contacted them on the 18th via online rep, they said it'll be re sent (see screen shot). 1 week later I call this time 1800michaels... Order was placed on hold... because they're waiting on the return of the box they got 9 days ago. They said sorry over and over. Guaranteed they'd expedite my shipment. Said itd be a day or two before shipping.... Hung up. 10min later I get an email notifying me of a refund. So I call AGAIN... They said it was automatically refunded because no more stock available. ITS STILL FOR SALE ON THEIR WEB PAGE. Am half tempted to order one with the $20 "sorry we screwed up" card.

I live over an hour away from the Missoula store. I was there a few days ago and bought my great…read morenephew a pair of the "Squishy" slippers. They are the wrong size. I am unable to come back into Missoula until next week. There were only a few pairs left so I called to see if I could purchase the right size over the phone. Store policy does not allow that but Deb was Very Kind and Understanding about my dilemma and has agreed to hold them for me until I can get to the store next week. I was impressed with her helpfulness. I love shopping at this store and will continue to do so. Thank you, Deb!!

My husband and I have used Aaron's on several occasions for needing to furnish places for people…read more Outstanding service! The manager Dave is friendly and professional, they think outside the box for solutions, and we appreciate how hard they work to come up with solutions. We would never think about going anywhere else. The furniture delivery employees are careful when unloading furniture and make the process so easy! Would highly recommend!

Wonderful staff. They are professional and customer oriented. They have a good selection of…read morefurniture and home electronics. Stuff that you have a hard time finding at other furniture stores.

Had to get a phone replaced ASAP after mine finally gave up. Got it done about as fast as could be…read moreexpected and in time for work the following day. The shop was short staffed that night with just one guy working the counter, Lance, and he was very helpful throughout the whole process and did a great job of managing additional customers as they were coming in while finishing setting up my new phone. Hands down the simplest phone purchase I've ever gone through! Guys like Lance make the world run a lot smoother.

Alec the Asst. store manager was very helpful, very informative, and honest. The guys streamlined…read moremy transaction and I feel very good about returning here in a few years when this phone needs replacing! Thanks Dave for the assortment of phone cases!

The young gal working was less than helpful. She seemed more interested in whatever she was doing…read morethen answering my questions totally reviewed the wwrong shop. Crystal limits on Higgins is where this happened so sorry for any damage this may have caused.

I wanted something special for my daughter's 'sweet sixteen'. Something she would always treasure…read more After looking everywhere around town, I stumbled on to Crystal Imports. I explained what I was looking for to the guy at the counter and he showed me a variety of stones and let me pick the one I wanted. He assured me the the necklace would be ready in time for her birthday. When I returned for the gift I was in awe. It was so beautiful! It turns out the 'counter guy' was the owner, so he knew exactly who I was and why I was there. My daughter was thrilled with her 'one of a kind' present. I was so impressed with the shop and the personal service, I returned for my other two daughters 'sweet sixteen's and continue to shop there to this day. Maggie G.