I had a wonderful experience at the Diamond Room thanks to Alon. He was recommended to me by my…read morefuture in-laws, having worked with them for many years. My girlfriend and I called a few weeks ahead of time to let him know what we're looking for. When I arrived in person, he had a variety of items ready to show me. Alon made the process very easy, showing and explaining the differences in stones and bands. Most important, he was very honest and trustworthy. The showroom has an extensive variety of jewelry. The entire staff was very friendly. I look forward to continuing to work with Alon for future pieces. I highly recommend the Diamond Room!

I worked with Alon to find my wife's engagement ring and also for her wedding bands. He was…read moreincredibly patient and very educational throughout the entire process. I live in SC and was getting married in SF where my wife is from and he and his team made the entire process very easy. They sent me videos of all the different types of diamonds we were considering as well as which type of ring the diamond would lay in. My wife, like many women, had a specific idea in mind which I only knew vaguely (wanted to surprise her rather than have her pick it out/know that I was buying a ring) and Alon knew exactly where to go with the little amount of details I gave him along with a description of what my wife likes/doesn't like. It worked, she absolutely loved the ring! When she went back home to pick out her wedding bands a few months prior to the wedding he made sure to immediately take her ring and make it look like the first day she wore it and helped her find the perfect wedding bands that she wanted. All of this was at a very reasonable price. They offered a 12 month interest free finance policy (separate policies for the ring and the bands) which made it very possible and stress-free to pay off everything without interest. Alon gave my wife a lot of great tips on how to best care for her ring and the day before our wedding he made sure to get the ring to clean it again. All in all, it was a great experience and we were very satisfied to work with Alon and his team.

Really outstanding service - there's no other way to say it. Despite having a competitor across the…read moreaisle and another around the corner, they have a very relaxed sales technique. We needed a ring fixed and Kathy was incredibly polite and caring, not the typical "oh, you didn't buy this here so I can't help you" attitude. Loved the place and the people, and will definitely be going there the next time I'm shopping for jewelry in Sioux Falls.

Very helpful in making sure we got the right ring and finding us the best deal possible for our…read morebudget.

Great customer service. Had two watches from the 1950s repaired. Beautiful work, friendly staff…read more Will be back. I recommend highly!

Bechtold's Is one of the finest Jewelry stores in the region. Mikayla and Paul are not only so…read moreknowledgeable; but so much fun to work with! They make shopping an event! Thank you so much you made my day. Sgieseler

Excellent selection of high quality jewelry and a warm and personalized staff who care! They have…read morethe best diamonds in Sioux Falls and the highest carat stones.

The level of customer service we received could not get any better anywhere else. Owen and Danette…read morenailed it with finding the right diamond for us...we are so happy!