Friendly owner and easy bike rental! The pedal assist bikes were in excellent condition.read more

My husband and I were in town over Labor Day weekend and wanted to rent some electric bikes to ride…read morearound one of the trails and see the sand dunes. At the visitor center they told us about a couple of bike rental places and this one was the closest so we chose it. We're really glad we did, too, because we loved the bikes and had a great time riding the trail with them. The location was perfect and the couple who rented us the bikes were very friendly and explained everything about them. They made sure to give us bikes that were appropriately sized for each of us. They also provided locks and helmets and even bottles of water which we forgot to bring. I highly recommend this place and I would rent from them again if I were ever in the area. We had so much fun and now I really wanted to buy an electric bike.

Amazing friendly staff. Great advice on the North Bar beach! It was just what we were looking for…read more Great stop for the missing swimsuit that was not in the luggage. Hope to get a charter out of there next time we are in town.

This outrigger is nice but terrible location for renting bikes at the trail is straight uphill all…read morethe way to glen arbor. Very disappointing. The staff didn't even mention the empire bluff trail which is actually closeby and doable without being an expert but I guess that's because no bikes are allowed on that trail. Also as you enter the biking trail their are disconcerting signs warning that the summertime is hunting season. :(

We rented an e-bike from Ethan and partner (wife). Super cool people. He cut us a little slack on…read morereturning the bike after hours. They helped us load out and we biked an amazing trail between Empire and Glen Arbor that was dazzling. Highly recommend these peeps.

Coastline recently tuned up my bike. They did a fantastic job! It has never run so well!read more

Crystal River is a great river for kayaking!!! Full of nature and family friendly!! Everyone ate…read morethe Outfitters were so friendly and welcoming, I highly recommend!! We will be back!!

I love how many people have had an epically great time- but I want to be honest about my experience…read morein case it helps someone. I am an experienced canoe/kayaker. I have been on rivers, lakes and the ocean before. I like a challenge. However, this was really hard for me to be in the back of the canoe for the whole trip. The obstacles are nearly constant for the first hour and if you go with a group like we did it was hard to stay close to them because of them. *That might be what you want! * Great! I have always loved canoe trips because they feel so chill however this was not chill. I couldn't look away. The current, wind, trees and other kayakers/canoes in the river made this stressful. Probably not great for those brand new to canoeing and kayaking- or those that don't feel like non-stop hard paddling for an hour. The second half was more what I was hoping for- Open river. Fewer trees down. Fewer people. If I had been in the front of the canoe it all would have been delightful. My son was in the canoe with me and enjoyed it (but he didn't have to navigate). The staff was friendly, helpful and kind. The space and gear were great. They were very family friendly and an experienced person can easily take their kids.

This was SO fun! We rented 6 bikes and 2 child carriers that attached to the bikes. Our ages ranged…read morefrom 71 down to nine! We rode the bikes from Traverse City to Sutton's Bay for the day. We shopped and hung out at the beach all day then rode the bikes 15 miles back. We all loved it and we will definitely rent from Riding Electric again soon!

Nicely maintained e-bikes. Rental process is a bit confusing but once you figure it out, you're all…read moreset to go. 50 feet from the Leelanau Trail. Fun times.

Their e-bikes are new and well maintained. The staff is informative and provides a wonderful…read moreitinerary for a half-day trip up to Sutton Bay. I highly recommend stopping at Hop Lot for some food and drinks (it's a short and easy ride off the main recommended trail and well worth it). Anyway, if you're in Traverse City and you want to spend an afternoon cruising on e-bikes, this is your spot.

my wife and i recently purchased Velotric Breeze after much research et al. we bought from the new…read moresalesroom in Traverse City across from Apache trout Grill. We are seniors. The bike is a gem and Lee (owner) is knowledgeable personable and great to work with.... making this large purchase stress free. i have no doubt service will be first rate. Overall... an excellent experience.

Great service and cool products! Great shopping atmosphere too! The staff is knowledgeable and very…read morefriendly.

Rented bikes from here to follow the wine trail, and have to say the service and coordination was…read moreexcellent. The bikes also worked like a charm. They mapped out several spots for us to stop at, and worked with us to figure out exactly when and where they could deliver our prepared lunch. You don't have to book the wineries - they do it for you and give you a schedule. Even at the end, when had a few wines to drink and werent sure we would make it back - they made sure to tell us when and where to meet them so they could pick us up! One of the most scenic bike tours!

As you would expect, Traverse City is really a great town for renting good outdoor gear. We picked…read moreup some cross-country skis for the whole family to rent for a week from Brick Wheels and they were great -- efficient, helpful, and friendly in getting us all sized up and kitted out; good advice about where to try to find some decent skiing given the weather; and (in so far as I can judge) the skis all seem to be good quality too. If only they rented kayaks too!

Brick did a lot of work to get my really nice Trek riding really nice again. I want to commend the…read moreshop's technical department for its outstanding fault-analysis and recommendations. Wasn't "cheap" however, it was all necessary to return my Trek to "silent running". Now, my bike's a delight to ride..... Brick's shop is very competent and professional. They're my go to.

The staffperson working yesterday (Sunday) was very nice, but the rental bikes were not in good…read morecondition. My wife and I each rented hybrids, and it took me several tries to find a bike that seemed functional. Multiple had loose front wheels that wouldn't tighten, but after a few attempts the attendant was able to get one tightened. Sizing and fitting aren't really part of the process -- this was more of a "just pick whatever bike you want" situation. Soon after we left, I realized that my tires were underinflated, so we had to go back for air. And midway through our ride, huffing and puffing to maintain speed, we realized that most of the brakes were rubbing -- both wheels on my bike, and the front wheel on my wife's. At $40 for a half day per bike, this was a disappointing experience. If you're looking for a rental bike to bum around for a few hours, this might be fine, but if you want to go for a real ride I'd recommend renting elsewhere, or making sure that River Outfitters improves their maintenance practices.

WENT ABOVE AND BEYOND! Short version of the story: We rented out bikes and stopped at Hotel Indigo…read morefor a drink and parked our bikes out front. Hotel Indigo rented out our bikes to some of their guests so they were gone when we came downstairs. It was the last night of our trip and so we couldn't get the bikes back from the hotel to return them. The hotel said they would drop them off and didn't. The River Outfitters actually went to the hotel and retrieved the bikes for us and didn't charge us anything for going over time or the inconvenience after hearing our story. They were super understanding! I wish more companies would treat their customers like this.

LOVE this store LOVE the guys who work there. They did a great job on a tune up for my older bike…read moreand they also have a fabulous selection of new ones. I am so glad I found Einstein Cycles!

Very friendly, helpful and accommodating. I came with 2 little dogs and they hooked me up with a…read morecruiser and trailer. Had an amazing day