Ten years ago I took my minivan to True-Way to have the muffler replaced and received great service…read moreand a very fair price from Andy. The minivan's muffler unit broke last week and I took the minivan to True-way on Monday morning. Joel and the receptionist were very friendly and Joel checked his records and found that my aftermarket muffler unit was on a lifetime warrantee so I only had to pay for gaskets and a fluid leak as I requested and found that a dealership very reasonable labour fee. Joel save me about $300 for which I am very grateful. Joel also checked a fliud leak and found that a dealership had misdiagnosed the problem. Listening to that dealership would have cost me over $1000 in unnecessary repairs. The minivan was ready with a new muffler by noon! Such professional and courteous service explains why they have been in business so many years. I highly recommend True-way for all kinds of repairs but note that they do not do tires. Robert L. Transcona, Winnipeg, MB

Service charge of $140.66 for MPI safety inspection made. No inspection performed. Contacted Andrew…read morelast week, Oct 24/19 regarding a safety inspection for my 2001 Gmc Sierra c3 odometer 220916. He advised to have it onsite for Tuesday morning oct 29th /19. Truck was dropped off Monday night after close and keys left in dropoff. Had issue with the battery Monday night, had to jumpstart the truck, filled battery with water and let idle to charge both at home and after dropping off. Tuesday Oct 29th called in the afternoon. Truck was not ready. They were having "a bad day" and they were waiting for the hoist to clear to complete the inspection. Not in a hurry for the truck, I told Andrew a day or two would be fine. Thursday afternoon, Andrew calls, says the truck can be picked up. Inspection performed charge of $140.66. He mentions fail issues found - exhaust manifold bolts broken, front brake lines cracked, rear disk brake rotors severely corroded. Parking brake not working. No other issues/problems with the truck.. Aug 10/19 I had a pre safety inspection performed by OK tire. 1600 Regent st. Winnipeg. Odometer 220649. Parking brake failed at that time, brake lines passed, front and rear disk brakes passed, mechanical components passed, exhaust system passed. Oct 18th/19, Contact Dave @ D&S auto to bring my Sierra in for pre-safety repairs. Parking brake, windshield washers, lic plate lamps, daytime lights . Upper ball joint, front shocks, all changed. They had the truck from Oct 21 to 25th, waiting for the correct parking brake cables to come in from the US. Not in stock across Canada. 4:30 pm Oct 31st. Arrive onsite Trueway to pay for service. Truck is still in the same parking spot and parked in same direction as when dropped off. Go inside. Not advised of any starting issue with truck. Period. Was told I had 3 days to repair the vehicle before the inspection was entered for MPI to review. "Because they weren't sure if I was going to do some of the work myself". Told them the truck was never coming back. Paid for inspection and took posession of keys. Visited Dave @ D& S and arranged for new inspection of parking brake. His words "did they try it?". OK tire closed 5 pm. 7:30 pm Oct 31st. Arrive by bus to pick up truck. Battery is flat dead. Starter solenoid only click. Truck has not moved in two days. Battery jumper cables were under the rear seat where I left them. Had staff at a local business come out and jump start after trying to flag down approx 150 cars. This business is defrauding customers by charging for inspections that are not being performed. They fully expect the customer to just open their wallet and allow them to perform the repairs they deem necessary. Repairs to this truck performed before it went for inspection - Windshield washer nozzles replaced Windshield replaced Parking brack cables replaced Lic plate lights changed Daytime running lamps changed Cab corners and inner / outer rocker panes replaced Lh upper ball joint replaced Front shocks replaced Water pump replaced. If the rear brakes are severely corroded, why not at least an advisement 4 months and less than 400 kms ago?. Exhaust passed with no advisement. Brake mechanicals passed no advisements. Since the truck didn't move.. how did they test it's ability to hold the weight of the truck?. If the truck would not start, and it was in for a safety inspection, would the business not have an obligation to inform the customer?. I'd sue them in small claims, but my lawyer charges $150/hour, and it's not worth it to get the 140.66 for work they didn't do. But this is not right. This complaint will be filed in the am with the MPI vehicle safety line at 204-985-0920.

Kendall's was able to find and fix a suspension issue on my wife's 2016 Rav 4 that two searate…read moreToyota dealerships failed at. For a fair price too!

Been taking all of our vehicles here for years. Honest assessments of work, quick, and capable…read more Will let you know what needs to be done, should be, and could be, allowing the customer to make valued informed decisions. Busy shop so do book early. Greatly appreciate all the work! Thanks!

brought my truck in they took me immediately fixed tire on my way in 20 min thank you great serviceread more

I brought my car here to replace the front brakes. I called the day prior to my appointment and was…read moretold the parts are available. Came in to the shop and was told that they're still waiting for the parts to arrive. When the parts arrived, they said that the parts delivered don't fit my car, so they had to re-order it. In the end, the brakes were installed, but I waited for over 3 hours. However, they charged me a lil bit cheaper than what they initially quoted me.

I've been coming here for years and have brought several cars here. Staff is always friendly and…read morehelpful. They are honest, and their prices are very fair. I recommend them highly!

Fast appointment time (same day) and excellent customer service…read more Dropped my car off the morning we called. They figured out what was wrong, it was something we can fix ourselves. So they only ran diagnostics. I however, still expected a bill for their time. They did not charge us anything. We have taken our cars there on occasion over the years and have always been pleased with the service. Definitely would recommend.

My 2012 GL450 was due for an oil change and maintenance check. Kyle was more than accommodating and…read moregot me in same day and provided a ride to work. Within a few hours he contacted me with a very concise evaluation informing me all was good and recommended some service that will be needed in a few months. When I picked up my vehicle the repair bill was very reasonable and they even washed my very dirty car. Fantastic service.

Do not go there. These people take advantage of customers. I paid $800 dollars for a swapping coils…read moreand spark plugs. They said they required 4 hours labor to do that. I told them my problem with the exact cylinder that was misfiring, provided them with the spark plugs and the only thing they needed to do was to borescope the cylinder that takes less than 15 minutes. They are scamming people with their labour time. they said at the end a valve was not sitting well. That would have taken 20 minutes max. Do not go there. on a previous job I paid them $5000 dollars for a chain replacement. after that everyone I spoke said that was a robbery, and I still went to them. however this time they went too far and really wanted to take me for a fool, with $800 dollars for a job I already did. This is outrageous, Do not go there if you value yourself and your money. I don't care paying for real work with real mechanics, but these people are scammers. The worst and most shady shop in Winnipeg.

Got my vehicle back yesturday, I couldn't be more impressed, happy and even excited to drive my…read morevehicle. The shop made sure my children and I will now be safe and warm in my vehicle. They were so fair with the price and went out of their way to find me the best parts. My vehicle actually felt 10x more smoother than before I took it in. The service was so friendly it makes me want to go back and get more done! They updated me every step of the way ! this is forever the place I will go to get my car fixed, I feel like I can trust them and if I call I do not feel like I'm bothering them they were so happy to answer all my questions. Oh! Last but not least can't forget the dog Cash he is the best member of the team and Loves Treats. :) thank you dave and the crew for your amazing professional service !

Dave and his team is always honest with what your vehicle does and does not require…read more One time, my engine literally died and he diagnosed the problem (loose berring) and told me I needed to go to the dealership, all free of charge.

Josh went to great lengths to source a replacement muffler supplied quickly and supervised his crew…read morewhile they completed the installation...it was a nice personal touch....the guys doing the work spent some extra time ensuring their work was precise..I watched them from the waiting room...they obviously take pride in what they do..

If I could give 10 Stars to these guys I would. I was driving around with something hanging off…read morethe front end of my car and dragging on the road so I could not drive it around anymore like that. I was pretty desperate, and they were the closest place to me. As soon as I walked in, I was greeted with a friendly guy asking what the problem was. I told him about the dragging piece, and he did not try to tell me I needed a whole diagnostic run down like other places have when I've gone in for minor repairs...In 5-7 minutes he drove my car out of the bay and returned my keys with a smile. When I asked how much I owed him, he said...no charge. I'm not sure if he was the manager or owner but they have a new customer for life.

I live out of town and it was already 4 pm. but my vehicle sounded like it was falling apart & I…read morewas very worried about going on the highway. I pulled in and a mechanic came out right away to see what was the problem. it was a minor issue but he temporarily fixed it so I could get home safely. He cut off the sway bar link & away I went. fast & friendly service. Thank you so much.

Under new management, the staff at River Park Automotive are super knowledgeable and do their best…read moreto get your vehicle repaired and back on the road as soon as possible. There can be a bit of a wait to get in so make sure you book an appointment for your regular maintenance services but if you have a breakdown they get to you as soon as they can. They are also always happy to help with quick services like flat tires and wipers! Highly recommend them next time you are looking for a mechanic.