This was my second time going to this Valvoline location for an oil change, and my second dealing…read morewith Courtney. Both times she has been extremely upfront about pricing, notifying me of available discounts, she provided *excellent* customer care and was super speedy with service (plus she didn't judge my raggedy cabin air filter that was a biohazard in its own right). 10/10 recommend for straight forward, honest service. Hands down, this is the only place I'll bring my vehicle moving forward. Honorable mention for Madison - we love to see the girlies running the bays! Kudos!

I was the proverbial "problem child" today when I went to get my tires rotated. I have aftermarket…read morelug nuts, and whoever rotated the tires previously, overtightened the lugs. It took so much torque to remove them, it split the lug nut key. Not to be stopped, they contacted Auto Zone, who delivered a new one. They were able to rotate the tires, put on new lug nuts, and torque them correctly. It may sound like nothing big, but the team went above and beyond with the services.

These men are heaven sent!! We were on a roadtrip to Nashville from Cincinnati when we got a flat…read moretire on the highway. Multiple people turned us down but Mark and his crew changed all 4 of our tires 30 minutes before closing. They were all so kind and empathetic and were making it clear their top priority was to keep us safe.

I just ran out of this place like it was on fire. Yes, it sucks to have 4 people come in the moment…read morethe doors open. No, you do not have to act like to want to annihilate all of those customers. I got up to the counter and was barely acknowledged, eyes glued to the computer screen and already looking annoyed. I told him I got my tires at a different location and needed to see if my alignment was under warranty, and that I needed my front passenger tire replaced. He huffed and puffed that he would "have to make a phone call" (oh, the agony!) because they don't have a system where they can look me up. The whole interaction was laced with irritability while I had to remind him multiple times which tire it was that we would replace. He seemed really put off that I had my license plate number at the ready and took his time putting in my information, acting like I was the one rushing him. I did not feel comfortable leaving my car in their care and after looking at the reviews, I'm glad. Being in the automotive business myself, creating a trusting relationship with the customer is key. I walked in considering asking if they were hiring. I wouldn't touch this place with a ten foot pole.

Another smooth quick oil change in the books with excellent customer service. No pressure to buy…read morefilters or anything. They are honest and provide their expert advice if it's needed or not and let you decide. Reasonably priced.

I took in my 2008 Hummer H3 Alpha (5.3L) for an oil change. It took longer than expected, but I was…read moretold everything was done. I doubted that, because you have to remove the rear skid plate on my Hummer to access the oil filter & drain plug. There was no removal of the skid plate, so I inquired how did they drain the oil. The "manager" named "Darrell" gave me some nonsensical story about how they could still do the oil change without removing the skid plate. Prior visits to this location ALWAYS had techs remove the skid plate and everyone announced loudly what they did. Today, this crew did not do any of that. Also, one of the techs seemed to be just topping off the old oil, instead of putting in over 5 quarts of clean oil. I asked for a refund and I told "Darrell" that I was never going to return to this location. Pity... they used to have good people there, instead of folks taking shortcuts and ripping off customers!

I had a long stressful day driving my daughter's jeep that broke down! I had it towed into the…read moreMeineke in ElizabethTown. I called in first to make sure they could look at the jeep the same day! Justin answered the phone was polite and very helpful. They said they could look at it same day. So I towed it to the shop. They did a wonderful job examining the vehicle throughly to give me a real honest answer on what is going on with the Jeep so I could make a decision on what to do with it! Thank you for making the trip a lot less stressful! I highly recommend this group of mechanics!

Had a great experience here. I came in disgruntled after an oil change elsewhere that I was way…read moreovercharged for, and a laundry list of items the other place said were necessary. I wanted a second opinion, and a was able to get an honest one here. I was able to get my car taken care of, and saved money in the meantime on both the services performed, and not having to do some excessive ones the other place was saying I needed. I'm excited to come back and do all of my routine maintenance over here.

I had a slow leak in my rear drivers side tire. I didn't have an appointment, but Johnny was able…read moreto get me in to patch it right away. The tire was unfortunately not patch-able (nail was too close to the sidewall), but they were able to replace it with a tire they had in stock. They did give me the option of just keeping it aired up, or putting the spare on for me. I decided to go ahead and replace the tire, and it ran me about $150. (The tire itself was $114 and some change.) Both techs were super sweet and accommodating, and were happy to answer any/all questions I had. They had it done very quickly, even though I didn't have an appointment and their other bays looked full. I'm very happy with the quality of service I received today, and very impressed with the speed of the service despite being short handed on a Sunday. Their parking lot is small, but the lobby is well kept and spacious.

Super impressed! My BF was able to make me an appointment Saturday morning & I dropped off my car…read moredue to my check engine light on. They were able to diagnose the issue, get the part & fix it same day! Reasonable price paid for service and very friendly customer service. They may have a new customer now.

I am always pleased when I take my vehicle in the be washed. The employees how run the main carwash…read moreare professional and do a great job before entering the tunnel. There is an additional touchless tunnel as well. After you have completed your carwash, there are over 10 complimentary vacuum and personal detail stalls to clean the interior of your vehicle. Each stall has a large garbage can to dispose of items you want to get rid of. There are vehicle maintenance bays that offers oil changes and other repair services. The location is in a good area because it is located between 2 major intersections allowing exiting vehicles to safely enter traffic. Unfortunately if drivers want to enter from the southbound traffic lanes, there is not enough room for 2 vehicles which causes rear end motor vehicle accidents. The prices are reasonable and there are available monthly car wash memberships. Most importantly The Metro offers a discount to active duty and retirees.

Conveniently located and the service guys were very nice. I have started getting a car wash at…read moreleast once a week and the vacuums are a plus. Thank you

Professional, knowledgeable and friendly people from the Sales team to the management and staff…read moreteam. They were very patient with the questions that I asked and were more than happy to answer and provide feedback on them. Buying new tires is always a challenge in terms of finding the best price and I explored many Tire companies in Elizabethtown and got quotes and no one beat Michel Tires Plus so I would recommend that you save your time and money and just head on over there and you will not be disappointed ! Thank You very much and I will be back for more tires in the future !

Got there early for the appointment like they said. waited 45 minutes just to be seen and then 1.5…read morehours just to do a simple front end alignment. Had to cancel my dr.s appointment because it was taking way to long Jordan was very rude she seemed more interested in the guys in the back and going out to her car to sell im assuming was girl scout cookies then actually attending to her manager duties. 4 times she went out to her car while i was there. never going back to this place go to big o tires they will take care of you.

bought a car there on Thursday, they promised to change the battery of the car in the deal. On…read morefriday the car wouldn't start, went to auto zone and they never replaced the battery like they promised to. When auto zone opened the car and took away the old battery it was dated 2019, a 6 year battery is the new battery they gave me. Now I try contact and don't hear anything back from the delearship besides getting blocked on serveral phone numbers. Worst dealershi!

Our experience here started of rocky but ended up good. We went there to purchase a used car and…read morethought we found the newest member to the family. When we test drove the car, it appeared and drove good. So we purchased and left happy on a Saturday afternoon. We drove the car to my Mom's to pack it up (we are from Atl). We driven less then 10 miles and the dashboard lights come on like a tree. Took it to a mechanic and he said it wasn't safe to drive to the next county. Upon returning the car, they said it was sold As Is ! To shorten the story, they provide a safety check on the car and that consists of the car Starting, Rolling and Stopping!! After speaking with the GM Chris and some negotiating the three Chris', they got us into a different car. They are good people and in the end made sure we were happy customers. Thanks Kia

Called a business to ask about tires and they referred us to Ride Wright…read more Went for an alignment on both vehicles and two new tires. Ended up getting an alignment on both cars and new tires on both vehicles. The guys here went above and beyond to help get us back on the road safely. I never once thought I was being lied too or scammed into buying extra items. One vehicle ended up being a huge pain in the but, nothing they did. We ended up having to go back to the shop two more times. Never was it from anything they did wrong. ( a previous big box tire store issue) They took the time each time we went back to get us fixed up and back on the road. They could have charged us extra money for labor and said No - they wanted the job done correctly. I highly recommend this business and will use them again.

30years in business. They do it right. Family owned and honest. Most pleasant and cooperative…read morepeople you will ever meet. Quality products at fair prices.

As always excellent service, been coming here for three years now and still no complaints. Quick…read moreand efficient service, suggestions on services that I can do to keep my car up and running; but not hard like a car salesperson. The value for my services were par for course, no issues there. See you in about 3-4 months!

I've been waiting to get a regular oil change for an hour. I've moved from k e bag to another with…read moreno one giving me any type of timeframe how long it's going to take to even get serviced. I was told I was I. The lane for an oil change and this car hasn't moved in over an hour. Either they're really short staffed or they're not really organized. I'm leaving without all that time wasted