If I could give them a zero, I most certainly would. I live in Davie, Florida which is about 2 hours from Sebring. I wanted to order my mom flowers for Mother's Day and wanted to use a small business in the area. I unfortunately chose Ridge Florist. WHAT A MISTAKE! I ordered the flowers on May 6th for delivery on May 9th. I assumed that was early enough and I had delivery set for a day early just to be safe. Well, today is May 15th--AND STILL NO FLOWERS!! NO FLOWERS, NO PHONE CALL, NO EMAILS... I have left numerous voice messages with no response. I sent my mom down there to see if anyone was there. My mom met the sales lady, Barbara, and also another unsatisfied customer who was also waiting for a delivery. Barbara had NO answers and she had no idea what to say. She said the owner, NELL ROBERTS, did not tell her what to do. What a pathetic business. The man that was there was headed to the Sheriff's department to report them and if I do not receive my money back by Monday, I am sending my parents there as well. Shame on you NELL, BARBARA, and all the others who claim to be a part of this fraud. DO NOT EVER SHOP THERE!! read more

Best Experience I ever had with flowers! I live in Washington State and sent my mom and dad Cala Lillies for their 65th Anniversary. Sight unseen I was a little nervous. They were beautiful! Went back to Ridge when I went down to visit and ordered church flowers. They went above and beyond with this. The price was extremely reasonable and the arrangement was GREAT and more than what I expected! I highly highly recommend Ridge Florist and will use them again! read more

The arrangement I ordered looked very nice, but didn't last as long as arrangements I normally purchase. I ordered from this florist because I needed the bouquet delivered to Sebring. Whoever I talked to on the phone rushed me and wasn't very helpful. They did deliver for me on the same day, at a specific time so I am happy with that. read more

This was the only vendor who did not let me down on my wedding day (May 23rd 2015). They did EXACTLY what I asked for and I did not have a SINGLE problem with them. They were completely able to handle my last minute requests and I was amazed by the arrangements! I dealt with Pam from Lake Placid and she arranged for everything to occur in Sebring, FLAWLESS! read more

Please do not go with this florist! We live in Ohio and ordered for our parents online and thought we would be purchasing a beautiful bouquet. What arrived looked NOTHING like the picture and it was tacky with weird Easter eggs in it. When I called to complain and even emailed them a picture they told me it was my fault for not calling them directly to make sure what I ordered online would look exactly the same. I am FURIOUS and just hope I can save someone else the frustration of working with this very dishonest shop! read more

Buyer beware! Like the other reviewer, I wanted to go local so I called in a pretty expensive but beautiful arrangement from a picture on their website. I spoke to someone at Ridge who even commented on what a pretty arrangement it was. Two days later my mother-in-law sent me a picture of the flowers thanking me for them. What a surprise to see that the arrangement I ordered had no resemblance to the picture on the website. I could have gotten the arrangement that was sent at Publix and paid about $60 less. Very disappointing. When I called to complain the woman who I assumed was the owner said that the flower arrangements you order don't have to look like the picture. (Then why have the pictures or why not say in big letters this picture may not resemble what will be sent.) The owner said that my mother-in-law could bring the arrangement back and she would add more flowers. Seriously? Then she said they would pick up the flowers and add more of them. Again, completely not the point. I emailed twice asking for some of my money back but never got an answer. Very disappointing experience all-around. read more

NEVER AGAIN!!! I wanted to support our local florist business, but this florist has been a horrible experience and disapointment. The Christmas floral gift I ordered and paid for was not even close to what I wanted, different colors and flowers, it was ugly. Betsy at the Lake Placid store said she would make good at Valentines Day. Valentines Day flowers were to be delivered day before Valentines on Monday 2/13. When I found out from my sister on Thursday 2/16 the flowers were never delivered, I called the florist. Betsy said she was out delivering until 9:30 pm and they didn't get delivered. Why weren't the delivered the next morning on Valentine's Day? Just more excuses and apologies from Betsy. When I said just refund the $54.33, Betsy said since it was her fault and not the company's she would write a check and mail to me. Guess what, today is Thursday 2.23.17 and still no check. Betsy called and said the substitute mailman didn't look in the box. Today she is going to personally hand her check to the mailman. I wonder what the next excuse is going to be? I wonder if I will ever be reimbursed? Do yourself a favor and shop for your flowers elsewhere, not here at Ridge Florist Inc. read more