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    Ridge Woodworks

    5.0 (1 review)
    Open 7:00 am - 6:30 pm

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    7 years ago

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    Retracta Screen of the Carolinas

    Retracta Screen of the Carolinas

    1.0
    (1 review)

    Virgo and his team does the poorest job I have ever encountered from a contractor. You would be…read morewise to learn from my mistake of using this sorry company. Look somewhere else. They are expensive and they don't stand behind their work. And they are super slow to respond. Two years ago my balcony had a screen installed by Retracta Screens of SC. Within one week, the frame started to detach from the building because the anchor screws were too short. Within a month, and after numerous follow up calls, Virgo finally had his installer come back and repair the work. Over the last 18 months, the seal that held the screen in was starting to breakdown, eventually causing the screen to come loose. Last October 2015, I contacted Virgo to ask him if I could get on his schedule to get the seal or the screen repaired. He said he would call back. After not hearing from in after a month, I was more persistent and asked if I could get the name of the team member he was going to send. He gave me Derricks name and number. I continued to follow up w him for 4 months and every time we talked, he gave a lame excuse and never followed up. Today I went back to Virgo. Per usual, his head was in the clouds and he told me he had memory problems. I paid a lot of money for this stupid screen system, and it's even more frustrating dealing with this group of unprofessional unaccountable morons. It's been six months, and my screen is continuing to fall apart. Even after offering to pay a premium for them to come out for a few hours and repair, Virgo can't even follow up with a phone call or a update. He won't give me the name of another contractor, and I worry about the screen matching if I use someone else. He is the WORST contractor I have ever dealt with. You are warned.

    From the owner: Retracta Screen of the Carolinas Inc provides motorized retractable screens in the Greenville, SC…read morearea.

    Ridge Woodworks - doorsales - Updated August 2026

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