My wife spent three weeks at Family of Caring in Ridgewood NJ in June 2026. I cannot express more…read moremy gratitude to the entire staff for the responsiveness and expert care she received. I give this facility a top grade .

I am very surprised that the state doesn't do something about this place. The aids where name…read morebadges. However supervisors, nurses, nursing supervisors, etc...do not. When asked their names they refuse to identify themselves. As a patient don't I have the right to know who is treating me and who I am talking to? The ordered me a walker...I already had one at home....they ordered me a commode which I already had one at home....they ordered me a shower stool...which I already had one at home.....when I told them to cancel the orders they told me that it's too late and I have to take them. They told me that they ordered them without my knowledge because that's the way they do things..... There are many other rehab places....pass this one by.

Staff for the most part is very professional although I wish they would use less per diem workers…read more Those people don't know basic things like changing people into day clothes.

Severely understaffed. There are caring techs but few and far between. Management does not take…read moreaction when needed. My mother was then transferred to another facility in Ridgewood where she thrived as a result of much better management and hands in approach. I would not recommend anyone go to this establishment, sadly.

We were so thankful all that TLC have done for us. The…read moreowner of the company went above and beyond to help my mother. My mother speaks only Chinese and we had hard time to get Chinese speaking aide after her surgery. I found TLC online and at first they told us they didn't have Chinese aide however they would try their best. I didn't hold much of hope at the moment and continued trying other agencies. But then ,Sue, the owner kept me updated every step and 48 hours later , they found this wonderful Chinese aide for us . I highly recommend TLC

TLC took great care of my elderly mother. They had a very professional demeanor and very fast…read moreturnaround time. Highly recommend!

When I choose a healthcare provider my concern is the quality of that healthcare service. I am a…read morehealthcare provider, not with this group, and I understand the issues with office staff. I am offended when a patient or spouse gives a provider one star because someone may have been rude or kept them waiting or didn't return a phone call as quickly as they may have liked. We are all human and can, at times, be overwhelmed with the volume of patients at that moment. Some providers are warmer than others. The question remains do they know want is best for the patient and did they communicate that to the patient. My experience and my wife's separate experience with doctors of this group in the Mahwah office make me feel the professional services provided here are outstanding. I can easily recommend this group over any other orthopedic group in Bergen County. And unfortunately we have encountered other groups and their tactics and missed diagnosis.

I had a fantastic experience with Ridgewood orthopedics, especially with Dr Pizzurro…read more I first contacted them a year ago and told them that I was looking for a second opinion for my knee. The doctor explained that I did need a knee replacement. His scheduler called to put me on the schedule in April, but I needed to wait because of work and travel obligations. I had my knee replaced in November. Every time I have called someone calls me back right away, and when I sent in the paperwork for FMLA, it was returned to me, completed, immediately. I think that Dr Pizzurro's team have all been top-notch. Friends who have had knee replacements with other doctors and that other hospitals are not doing as well as I am. I followed the doctor's protocol and I am ahead of schedule. Even my home physical therapist was amazed at how much I was able to accomplish in the first two weeks. I highly recommend Dr. Pizzurro and Ridgewood Orthopedics, and I have already talked another friend into going to him.

Irene and Adul are truly exceptional nurses. They go above and beyond every single day with genuine…read morecompassion, patience, and empathy. They always make sure I feel comfortable, cared for, and respected. Their kindness and attention to detail make such a difference, and I am deeply grateful for both of them

My friend has been transferred here from Valley Hospital. She is 94. Everything is spotless. The…read morefood is good. Staff comes to check her status multiple times. Changes diaper. Helps getting out of bed. Physical and occupational therapy daily. The idea is to get her to walk. Already did 40 steps today.

My mother's health went into a quick decline, and we needed 24 7 care for her. They were able to…read moreput the coverage together and the staff was excellent. They were attentive and caring to my mother.

They are amazing and think of everything!! We were bringing my Mom home from the hospital and were…read moreat a loss as to what she needed or how she would do at home. Like a guardian angel, Elise appeared and guided us through the whole process. Our aide is incredible. I could not imagine a more gentle caring soul. Then we needed to increase the number of hours and again Elise appeared with all of the answers. We were able to get a second caregiver for the weekends. Everyone at this agency is caring and knowledgeable. If you need any care at home or even in the hospital call Interim now!!!! You will be able to know that your loved one is receiving incredible care. There are many home care agencies. They are not all the same so believe me and call Interim.

Not recommended for Alzheimer's or dementia patients. Please visit on a weekend before making any…read moredecisions. Weekends and holidays are staffed by agency staffing with little training. There is very little Continuity of care from a weekday to a weekend. We have had medication issues as well as issues of my father left in bed for up to 18 hours because he is unaware of his situation and agency staffing do not attempt to get him up, dressed and taken to the bathroom. If your loved one cannot advocate for him/herself be prepared to spend weekends there helping. You become a volunteer on weekends and holidays.

Severely understaffed. Rooms and bathrooms so small a tall resident cannot use comfortably. There…read moreare just not enough aides and nurses to treat residents well and keep them engaged. Instead it becomes an assembly line and when a resident asks for help if it is t their resident for the day they do not help. I don't blame them it's so much work. Ends up being a dehumanizing experience.

I'd use this company as my go to with everything elder care related! From start to finish, they're…read moreconfident, know their stuff and even offer classes which is great in an economy where you need something flexible and recession proof. Good location.

From the owner: We are looking for licensed and Certified Home Health Aides. We provide number of benefits such us…read morehealth insurance, free dental, vision and life insurance. Call us to get more information.

Terrible Horrible service and caregivers. Beware of Chantelle - dishonest, lazy, aways late when…read moreshe's not a no-show. Do NOT leave your loved ones in her care - you will be sorry! I am shocked that a person this bad is allowed to care for people in need.

Oh Sunshine is so bad they should owe stars. Their aids stole from us. Their aid backed away when…read moremy mother started falling from the commode instead of helping her land gently or righting the chair which resulted in my mother being bedridden for the remaining months of her life. They sent aids that left early. They sent aids that wanted our gentle and loving cats put in the closet. They are the scum of the earth, sending ill-trained dangerous thieves into our home just when care is needed. We filed a complaint with the NJ oversight agency about the very incompetent Karen, who the agency declined to fire after my mother broke her legs. Sunshine is the absolute wrong name for the darkness Nancy and crew brought into our lives.