In July I brought my 80 yr old parents in to look at keyboards. My formerly IT dad was blown away…read morethat keyboards were not so simple anymore lol. I wish I could remember who helped us. Young guy. Short hair. Maybe Andrew? If that sounds familiar, hit me up and I'll adjust the review. Andrew helped my dad understand the difference between a mesh keyboard and mechanical. He also treated me as an equal - I may have not known the word for 'mesh,' but he knew I was technical. I am surprised at the bad reviews. They were so patient and kind. Brick and mortar is dying, but I really needed my dad to touch the keyboards to understand and pick one out. So I hope this review helps keep the store alive!

Bluffton Best Buy: Where customer rights and the law don't matter…read more My husband went in to return an unopened camera lens well within the 15-day return window. Corporate policy clearly states there is no restocking fee on unopened items. Even more importantly--South Carolina law prohibits such a fee. Despite that, Supervisor Casi insisted we had to pay over $400 to return it. When we tried to show her the policy and the law, she rudely dismissed us and called her manager, Shawn, who said he didn't care what policy or law said--"This is how I run my store." Casi then threatened to call the police if my husband didn't comply. When I later went in calmly to resolve the situation, she sent a sheriff to confront me before I'd even said a word. I was mortified. Corporate confirmed we were right and refunded the money--but the behavior of these employees was not just unprofessional, it was ILLEGAL. Do yourself a favor and shop anywhere else. If they're trying this with us, how many other customers have they robbed under the guise of a fake "policy"?

Is it really that hard to be nice in the morning? Disappointing service but what I ordered was…read moregreat. Improve service please

I'm disappointed in the management of this store. I have witnessed the manager's behavior a number…read moreof times and feel I need to finally say something. The manager publicly berates and talks down to his employees in front of customers. He creates a hostile environment for everyone who is in the store. I will drive 20 minutes off island rather than support this store any longer.

This is not meant for the actual store, but for Cricket in general. They cancelled my service when…read moreI asked for it to be suspended. They then told me it would be a $55 reconnection fee to restore my service. They made me speak to about 5 different people spending over 4 hours of my time over my phone. I had already paid for the month, but they wanted me to pay again!!!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Hilton Head Island store today.

Had an issue with phone. Visiting from Michigan. Store opened at 10AM.. got there at 10:30 doors…read morewere locked and no one inside. Other customers also were coming and pulling on the locked door! Had to drive a half hour to the kiosk at Sam's Club and guy was able to correct the issue!!

This place is horrible. The attitude of the staff is astounding. Group of idiots giving…read moreattitude when they have no clue what they are speaking of. Just down right rude. Been with t mobile over 25 years. They should be embarrassed to have this store. Do yourself a favor, Just bite the bullet and drive to the location in Bluffton. Great knowledgeable staff. Friendly informative I can go on. I know it's over the bridge but just go. The Hhi store is a waste of your time and you will eventually be at the Bluffton's store. Or switching carriers.

I recently purchased a 48" range from Billy wood Appliances. I want to start by saying that John,…read moreour sales representative, was excellent--knowledgeable, helpful, and a pleasure to work with. Unfortunately, the installation experience was extremely disappointing. When the installers arrived, they immediately said they couldn't get the range up the stairs. Fortunately, we had some of our own employees present who carried it upstairs without any issue. Once at the top of the stairs, the installers asked if we would move it into the kitchen. Since we had already paid for full installation--including delivery to its final location--we declined to take on that responsibility ourselves. The installers then used a dolly to move the range, dragging and slamming it up and down our newly refinished stairs leaving visible scratches along the way. When I pointed out the damage and asked them to stop, one of the installers responded dismissively, saying they work in many multi-million-dollar homes and "do that all the time." That response was both unprofessional and unacceptable--damage to a customer's home should never be treated so casually. Overall, while the sales experience was positive, the installation service fell far below expectations. Because of this experience, I chose to purchase the remainder of my appliances from a competing company and would not recommend Billy wood.

Great experience from start to finish. Sarah was very helpful in selecting the right appliances for…read morethe space available in my kitchen. The installers, Shavar and Tereso did a great job installing the appliances and obviously were experienced in handling challenging installations. They made sure to protect my marble floors and left the workspace as clean as they found it. Ken B