I am writing to express my profound gratitude for the exceptional care my mother received from Dr…read more Heartfield, who recently performed surgery on her. From our initial consultation through the post-operative care, Dr. Heartfield demonstrated remarkable skill, compassion, and professionalism. My mother, who is 79 years old, is recovering beautifully thanks to their expertise and care. We are truly grateful for everything they've done to ensure her well-being. We thank God, Dr. Heartfield, and his team. Lucia Linares and Ivonne Linares

I wish I could give something lower than one star, but there's nothing lower, unfortunately…read more I had an appointment with doctor Heartfield on July 15, 2025 I booked this appointment two months in advance because there was nothing available sooner. I took the day off work to make sure I made it to my appointment in time, to my surprise, when I arrived, I was told by the receptionist that someone had called me sometime in June to inform me that doctor Heartfield wouldn't be available the day of my appointment. That was a total and lame lie!!! No one called me. As a matter of fact, I called the Thursday before to confirm my appointment for July 15 and I was told that I was set for my appointment. Needless to mention how upset I was!!!!! Will never return to this doctor office again because obviously they didn't care that I had to miss work for a doctor appointment that never took place!!!!

Read the other 1 star reviews. Dr Minkes treats his staff poorly, doesn't listen and shows zero…read morecompassion.

Dr. Minkes is an amazing doctor and fabulous surgeon! He did such a wonderful job on my breast…read moresurgery and removed my cancer tumor with clear margins and now I'm happy to say I am cancer free thanks to Dr. Minkes! He performed a lumpectomy to remove my cancer tumor and I was so afraid of what my breast would look like after surgery and when I saw the amazing job he did, I almost cried tears of joy. Not only is he an amazing surgeon, he is so caring and so kind and explains things to you clear and concise and you leave his appointments feeling confident and well informed. His bedside manner was an A+ in my book. His staff is also very nice and the wait times are minimal. I would recommend Dr. Minkes to anyone who needs to undergo any type of surgery and in my case breast cancer surgery to remove a tumor, he is the greatest in my book. Thank you Thank you!!

I came in today to get my intermittent paperwork renewed since it's an annual thing I need to do…read morefor work. I hadn't had a problem the pass few years with my doctors from pih till today. I normally get it for my menorrhagia which affects me physically & mentally. I have anxiety & depression so when it comes monthly it's even worse for me. Dr. Martin T Sechrist literally tells me to get on birth control to control it, I tell him it doesn't help. I've done pills, patches & the nuva ring. I've had this problem since I was 13! I know it doesn't help! I don't even want to get on birth control. HE WOULDN'T ACCEPT NO, Instead he continues to say I haven't tried the right one. I've never felt so pressured in my life by any doctor to do something I don't want to do, I tell him he's making me emotional. I start feeling stressed, frustrated, ignored, literally everything! I begin to cry because he's not listening to me & continues to pressure me into seeing my obgyn to try all sorts of birth controls because apparently I haven't had the right one. Why isn't he listening to me!?! He then tells me he can't help me since I don't want birth control! He walks out with my paperwork. A girl comes in a bit after & gives me a follow up appointment.....for what!? I tell her he has my paperwork, I want my paperwork back. He comes back in, gives me my paperwork & says he didn't mean to make me emotional. If you didn't, then you wouldn't have been repeating over & over I need birth control. Instead you ignore your patient! I begin walking out saying that's a lie, you're trying to force me to go on birth control when I keep saying I don't want it. As I'm walking out saying he's a liar, HE LAUGHS!!! YUP HE LAUGHS!!! AS IF EVERYTHING THAT JUST HAPPENED WAS A DAMN JOKE TO HIM! I know for sure next few days this is going to be bothering me, I've been crying in my car since I left! I don't feel safe going back here for myself or for my child!

I went in to have my first well check since the pandemic in May 2023. They took my vitals and I…read moreanswered all of the standard health questions. They gave me paperwork to go have my bloodwork done at Unilab, which is now Quest. There's a large group of interns at this practice that work under Dr. Seachrist and Dr. Schneider. The intern that gave me my paperwork apparently coded the bloodwork to be done with the wrong codes. It was billed as routine. Medicare denied the claim as did my secondary insurance. Early February 2024 I received a bill for close to $500 from the lab for my bloodwork. I called the Quest billing department, they stated that it was coded wrong and that was the reason Medicare denied my claim. The lab billing department gave me 45 days to clear it up with the doctors office. I took my paperwork (medicare billing summary and a copy of the lab bill) in to the doctors office had the front office staff person make copies, told them what the issue was, and asked them if they would help to take care of/resubmit with proper codes, etc. I left my phone number and all my information. This was the end of February 2024. I have heard nothing.. so I called two weeks later. No one was available to take my call and my wait time was going to be 79 minutes. I left another message. No return call. I decided to write a letter, directly to Dr. Sechrist...maybe that would get better attention and get the ball rolling in the right direction. No response, no phone call, nothing. I don't have that kind of money. I've never had my bloodwork denied by my insurance before. I never received my results from the doctors office. They told me if I heard from them there was an issue, and if I didn't hear anything that was good news. This is not a good way to run a medical practice. I do not recommend this medical group.

The best. There is no one better! Dr. Mitry is everything you want and expect from your physician…read more I've been seeing him for more than a decade and truly hope he never retires. He will be impossible to replace. While all of my doctors are great, Dr. Mitry stands out among them all. He is a credit to his profession and to PIH. TONI

This was the worst experience I've ever had with a provider. Being a provider myself, I found his…read morelack of bedside manner atrocious and unprofessional. His main focus of the assessment was not for my needs but discussing why I was 'estranged' from my religious faith. He told me that I should have not married my husband who is from a different faith, and was questioning why my children are not baptized. This was my first ever encounter with this physician. When completing a depression screening and asking about my libido, he stated that I was waiting for my husband to divorce me. He stated that I needed to stop breast feeding so he could prescribe me a different antidepressant that would increase my libido and that my "husband would thank me." Had I been in a different field myself and be very impressionable by medical staff, this appointment could have truly caused damage to my personal life.

I waited two hours from my reservation time, but they sent me away with someone who said I couldn't…read morespeak English or Spanish. This feels like racism

STAY AWAY FROM THIS OFFICE! While I understand not every office will have a translator, every…read moreoffice should come with a receptionist that's patient and understands when there is a massive language barrier. My dad has been going to many different offices the past few months and I was unable to attend his visit for an appointment he had with Dr. Kuettel. First off, the appointment set out for 9:30am, I received a message on my phone that only stated the confirmation date or to reschedule. They made my dad wait for an hour and a half, only to be told "yeah you need a translator", FINE that's okay, but what was NOT OKAY was lack of respect for his language barrier with the receptionist. She was mocking him and ignoring him despite his plead. This wasn't a Karen situation, you're dealing with someone that CAN NOT SPEAK ENGLISH! Save yourself the trouble and stay away from this office if you value your time. That receptionist needs to find a different job. This office is SO UNPROFESSIONAL...

I concur with everything Lori said! He fixed my husband's valve-replacement-caused AFIB and takes…read morewhatever time is necessary rather than zipping through appointments as quickly as possible. Had three previous procedures at three different hospitals, one of which is the most celebrated hospital (with great food too!) on the west coast. The staff is friendly and efficient. Truly lucky to have found Dr. Bhandari.

Dr. Anil Bhandari is gifted! He was able to correct my arrhythmia when another EP cardiologist…read moresaid it was impossible. He is kind, caring, and takes the time to answer your questions. His team at Good Samaritan is wonderful and efficient. Dr. Bhandari's fellow, Hemel Kadakia is a great asset to Dr. Bhandari's team. Alma, the nurse at the Upland office is extremely helpful. Dr. Bhandari's scheduler, at the L.A. office, Monica, goes above and beyond! Dr. Bhandari is highly regarded in the medical community and, after having my heart repaired by him two weeks ago, I understand why! Thank you, Dr. Bhandari!

Great doctor!! He listens thoroughly to my needs. I cannot wait to finally feel better after my…read moreallergy shots. Thank you for being the best!

This doctor did not listen to my concerns at all regarding my son's asthma and allergy. He told us…read morethat my son's allergies and asthma were well controlled when we were in the ER 1-2 times per month. How is that controlled? He refused to do more testing or treatment and was satisfied with my son's 1-2 ER visit per month as being satisfactory and controlled. I took my son to another doctor that I had to pay for out of pocket and now we haven't been in the ER for years. Terrible doctor, terrible atititude and only willing to do what will keep more money in his pocket.

Dr. Riff is a great doctor with excellent bedside manner. I've been his patient since 2020 and have…read morealways had positive experiences with his care. However, I am very upset with the office's billing staff. I recently received a past-due bill after two years, which was unexpected. When I called the billing department to make the payment and, also to understand the reason for the delay of late notice, I was told that bills had been sent in past and that multiple voicemails were left on my phone--none of which I had received. During the call, the representative(Don't want to name her here) I spoke with became increasingly unprofessional. When I asked for clarification about the delayed billing which was my right to ask, she raised her voice, spoke in a disrespectful tone, and even threatened to send the my account to collections. When I questioned why she was raising her voice and speaking to me that way, her voice raised further more. I was eventually transferred to a supervisor, who handled the situation professionally with a satisfying explanation. While I value Dr. Riff's care, this experience with the billing department was extremely disappointing. Unfortunately, it has made me reconsider continuing care at this practice, as I have never experienced such treatment at any facility before.

I came here via their Anaheim office after being released from the hospital and my primary care…read moredoctor wanted me doing some of my closer follow up with a Gastroenterologist (say that 3x fast, man, yes, that IS a mouthful!). Dr. Ducker is great. This office is smaller than the Anaheim office, but it is so much closer. It's within spitting distance of my home, so this is massively convenient for me. For obvious personal reasons, I'm not going into a lot of detail, just the doctors in both the Orange and the Anaheim office are excellent, and the support staff is great, helpful, and highly professional. Very accommodating about to which Quest to fax my labs request. Will be on my team of doctors for quite some time. They do research out of here, too. Plenty of free parking, which is just gravy on top of the great care here. Just, free and plenty matter when it comes to parking in The OC, right?