We turned to Right at Home Care after my father had surgery and needed immediate support at home unexpectedly. It was our first time navigating this kind of service, and honestly, we didn't know what to expect. From the start, they moved quickly. They came out right away to assess the situation, made clear and thoughtful recommendations, and matched us with caregivers who were genuinely excellent. No scrambling, no gaps, they just handled it. Rebecca and Lauren managed everything on the care coordination side, and they were outstanding. Responsive, proactive, and easy to communicate with throughout the entire process. That kind of communication matters enormously when your family is stressed and trying to make good decisions fast. The caregivers themselves were professional, kind, and clearly knew what they were doing. My father was well looked after, and that peace of mind is hard to put a price on. If you're on the fence about whether a service like this is worth it, it is. We're grateful we found them when we needed it most. read more

Right at home is amazing. The care team was highly knowledgeable and very sweet. The administrator Laura knows a lot about caregiving and nursing, and she makes sure to visit the clients multiple times to train and assist their caregivers. Laura provides valuable solutions to improve the patients quality of life and health. She taught me so many things, and was a great resource to lean on professionally and personally. They will pair your relative or loved one with a perfect companion. Everyone at the agency is amazing, sweet, and goes above and beyond. My grandma really loved Tanya. Tanya was so nice to my grandma, was caring, helpful, and just generally so sweet. Grandma and Tanya got along so well!!!!I think my grandma loved Tanya more than me haha! Tanya did an amazing job at changing grandma, feeding her, keeping her calm, and just generally taking care of her. My grandma always looked forward to seeing Tanya! Tanya helped out with so much at the house so I could finally rest while taking care of my grandma. The care team gave me tips and tricks to take better care of my grandma. Tanya and the team always showed up early, and stayed a little late afterword to spend time with grandma chatting with her. Tanya was able to calm grandma down when she was anxious about or in pain. Her wound care was perfect! I would recommend right at home to everyone. They went above and beyond taking care of grandma, and by extension taking care of me! read more

Our family had a great experience with RAH as our parent moved toward hospice care and beyond.

Right at Home bas been great to work with. My parents are very happy with their caregivers, James & Michael. They are a great help to them with home exercises, walks, meal prep & all the house chores that are exhausting for my parents. Coordinating with Laura & Ariana has been easy also, they are very responsive and accommodating of any little schedule tweaks. read more

We have been so pleased and so thankful for the team at Right At Home. We have worked with them this year since my father's health took a poor turn (he is a Veteran and he is able to get home health care through his VA benefits). We are very grateful that the VA connected us with Right At Home. They have been kind, understanding, and flexible with our schedule. They have provided great advice about Dad's care and we have always felt secure in their guidance. Rich from Right At Home has been the caretaker for Dad for the past months, and he has been wonderful to work with - he is calm, patient, and incredibly kind to both of my parents. He ensures that Dad gets his exercises done and we all feel so secure knowing he is there to help keep Dad safe. He (and all the Right At Home team) has been a true blessing! read more

In December our family found ourselves scrambling for care after my mother suffered a fall and was struggling to ambulate. A friend referred me to Right @ Home, specifically to Laura. I could not believe how kind, compassionate and professional she was. Often in times of crisis it is the lack of caring professionals that add to the burden of the moment. That could not have been further from the truth this time. Laura took care of everything. She even came with the aide to ensure it was a good fit and that our mom would be cared for properly. I could not recommend Right @ Home or Laura more highly. read more

We are grateful to Right At Home and their team. They are friendly, compassionate and completely understanding of our needs and found us an amazing caregiver that was able to earn the trust of my in-laws quickly and make them feel at ease and safe. Later when we needed more help and then 24 hour care (quickly), Right At Home was able to send a team of compassionate and skilled caregivers and create a consistent schedule within two days. They improved the health and well being of my in-laws immediately through a better diet, a consistent schedule, including driving them to doctor appointments, and ensuring they took their vitamins and medication daily. I highly recommend Right At Home, Laguna Hills for any caregiving services you and your family require. read more

Lena is an amazing caregiver. She is genuine, caring, and driven to provide a superior level of assistance. What stands out is Lena's willingness to understand and communicate effectively with her client making their day brighter and better. This agency is the best we have experienced. read more

Great experience with Right at Home. Laura Kraft truly stands out, she is passionate, caring, and always does what is right for her clients. You can tell she genuinely puts people first. You are in good hands when Laura is involved. read more

I was looking to let go of my current caregiver. I called right at home. They called immediately and came to my home. I wanted to move quickly. 3 days later they had 2 people for me. Next day I let my caregiver go. I am thrilled with both of these guys. I feel well taken care of read more

I highly recommend it! Their Caregiver are responsable, lovely and always on time! They have a lot of experience and patience...and the most important for me they are really alert if everything is going well or not with the patient! And referring about Managing Staff always answers my calls, getting responses really fast and are pretty kind and providing a great support to take care my Mom in bed with a lot of needs! I feel so blessed to have this people for my Mom ...and myself as well!! read more

I've had excellent caregivers who are kind, going above and beyond. Breanna brings flowers every month to me and on my birthday and holidays! She brings an extra touch of compassion for us on hospice! Trini has been with me for months as my day time caregiver. I don't know what I'd do without her! Great company ! read more

Kathy Winslow provided the most amazing in home care I have ever recieved and I have had both hips and knees replaced. A recommend asking for her by name. Grand Care don't ever let her go. read more

I can't say enough good things about the staff. Brianna and Arrianna are both amazing to work with and truly care about their clients. Its refreshing to see how much they care. True professionals! They spent a tremendous amount of effort in finding the best caregiver (Mary) for our mother and it has contributed greatly to her wellbeing. read more

Right at Home is a great company. The staff is dedicated and they expect their caregivers to be professional and to provide the best care for their clients. read more

Just say no! 1st caregiver was un believable amazing and exceptional and set the bar. Unfortunately took a job closer to home. Ever since it's been Down hill. Example. Doesn't know how to make a grilled sandwich other didn't know how to shred a cooked chicken. Doesn't know how to use a swifter make a decent bed clean shower and on and on. 1 forgot what she was doing 1/2 the time. Stand w/trash bag in hand and oh what am I to do with this? You get the idea. Just say no. read more

I love all of the workers in Right at Home..they are so helpful..I like working with them, they give you a proper and good rate for their caregiver. A really good team work in RAH. read more

Wow, these guys are amazing. My parents were in a very difficult situation, and Breanna Santos went above and beyond to take care of it. My dad has severe dementia, and my mom CHF. They were involved in an auto accident there in Orange County, CA. I'm located in North Carolina, and it was very difficult to get them the help they needed. Breanna helped me orchestrate their release from a SNF back to their home in Irvine. My dad is doing so much better now that he is in a familiar setting. The staff are amazing. Breanna made this process a breeze, and really surpassed my expectations. I definitely recommend them. read more

Without exception, each of the caregivers we had were conscientious and thoughtful and considerate. My loved one was bed bound and every effort was made to see to her needs and comfort. An unexpected extra was that the case manager arrived with each new caregiver to assure a seamless transition in care. I wouldn't recommend anyone else. read more

Firstly I'd like to start off by saying Right at Home Laguna Hills is the best of the best! I couldn't be happier and more thankful that I was matched up with Dalio, who continues to be the best caregiver I've ever had. From day 1, he dedicated himself to improving my overall health by taking me to the gym and guiding me through planned workouts to help me recover from my surgery. Dalio makes me fresh all-natural healthy smoothies, with the necessary vitamins for the entire week, which continues to increase my overall energy, which wasn't the case months before I met him. He also helps me by cleaning my house & keeping it tidy. I sincerely appreciate Right at Home Laguna Hills for having caregivers like Dalio as part of their organization. I give them 10 stars! read more

My first phone call was forwarded to Breanna Santos who is a Care Manager. From the beginning Breanna has been very effective at communicating with me. She has been prompt to follow up, listens to our needs, and very genuine. Before my mom became a client, Breanna was advocating for our family. She helped me navigate the challenges so that I could get the best care for our mom. I was then introduced to Ariana Salucci who does the schedule of the caregivers. Ariana has always taken my calls and followed up promptly. She has listened to our needs and been very supportive. Before I even signed my mom up with Right at Home, it is because of the dedication and support of these two staff that I chose this company to provide care for our mom. The caregivers working with our mom have all been competent, compassionate, and dependable. I highly recommend this company. read more

Earlier this year my elderly mother experienced a significant decline in her abilities to remember and move around her apartment without falling. It was time for home health assistance and I was fortunate enough to select the Right at Home (RAH) team in Laguna Hills to help me assemble an expert team of caregivers. But RAH kept raising the bar. Capably led by Rebecca, the team helped me navigate with insurance and Ariana worked around scheduling limitations like a magician. We were fortunate to be connected with an extended team of dedicated and diligent caregivers with many talents helpful for my mother's condition, including Mai, Rianty, Annette, Stacy, Norma, Ricardo, and Mackenzie. They all kept tabs and shared information about my mother with each other, guided by RAH policy, so that any medication adjustments and recent conditions were fully accounted for. With such phenomenal teamwork, I feel my mother's care is entrusted to a group that, together, functions better than any single person. I highly recommend the RAH team in Laguna Hills, and commend RAH for its commitment to excellence. read more

I am proud to say I have 16+ yrs experience as a home care asst doing daily tasks with client or Full care for bed bound clients & Hospice. 10 of these yrs I have been An employee of RAH originally full time then,due To my own medical reasons, part time. RAH has great quality of care for all clients as well as their staff. Office staff has provided me with consistent hours of work the staff has been great at matching up personally of caregivers and clients. I was surprised to see that this company is not just in the US but other countries, like Thailand. Really is a great company with awesome caregivers who are just that someone who Truly Cares and Gives. read more

Right At Home Laguna Hills has been a great place to work. They really care about the needs of the clients and staff. They work hard to make sure we have the tools and resources to do our job the best that we can. I would highly recommend them for anyone needing home care or looking for work as a caregiver. read more

Right At Home provides homecare for seniors. It's a great company to work for. The staff are happy and supportive.

I have dealt with many companies that do home care. Right at home has definitely been Far superior than all the other company's. They have been supportive and truly care about your situation. their caregivers are well trained. They truly care about their clients. I would definitely recommend Right at home to anybody who needs top quality caregivers. read more

RaH was great when Chad and Ryan owned it. However, since the new owners took over a couple months ago, beware of the some of the new staff. One did an unauthorized debit of my dad's bank account after ACH access was removed and this was clearly communicated to her. Another staff member was rude, unsympathetic and just unkind to deal with and this was right after my father passed away! Two of the three titles she uses in her email signature are care manager and client relations; you'd think someone using those titles would show a little respect and empathy days after someone dies. read more

I'm a former caregiver of this RAH location. I would have to say that Ariana in scheduling department is amazing & would always respond to my calls & texts. Ariana would always say hi to me when I walked in the office to do stuff. Ariana is an amazing asset to the company & to the caregivers that work from this location. I loved that Ariana would make sure that I was paired with the correct client so that the client & I were comfortable with each other!!! Overall, Ariana is freaking awesome & amazing. I'm glad that Ariana is in that location!!!! read more

We lost a great friend and man today. I can't tell you how Thankful we are to have found Right At Home. With staffing down all over, Chad and Ryan made sure we had care 24/7. From start to the end, these guys were with us. The girls who watched over LV were caring and all you could ask for. They really help through the entire process. I can't Thank you enough for being there for the Vetters. read more

My dad was recently in the hospital and a family friend referred us to Chad with Right at Home. We called, and were told Chad would give us a call back within a few minutes, and he did. We set up a meeting with him for the next day. He came, in a mask, and we wore masks as well and met at my parents home. He did a quick review of our home, helped us pick the best location for a hospital bed that was being delivered, and went over all of the details of what they offer. He also answered all questions we had. We signed paperwork that day and tentatively agreed to start two days later with 24 hour care. It of course depended when my dad was released from the hospital, and he was released with almost no notice the next evening. Chad had a care taker at my parents home within the hour that my dad came home. He came home via a medical van as we couldn't get him in and out of our car ourselves so it worked out well. As I stated we started with 24 hour care and while we didn't necessarily need that, it was perfect that we had it. We originally planned for this due to assistance needed in the middle of night, not knowing the hospital was sending my dad home with a catheter. Dillon was one person that was at the house a lot and he was amazing. I met Dillon once and I was able to see how proactive he was. Any time my dad asked my mom for something Dillon jumped right in and handled it. Towards the end, my mom said he just did everything with no direction needed. He changed the sheets and went right to the laundry room and washed them. He was great. He also pushed my dad to do things which is what we wanted and needed. He truly was the best and we were grateful for him. There were a few that didn't work out so well, whether it was they weren't willing to really help out, or weren't able to do things such as lift my dad up in bed. I would be willing to bet some of them had some complaints of their own. I know some of their shifts were very boring and it wasn't always easy to be able to do what we wanted as the patient wasn't so cooperative. So it went both ways, I'm sure. I do know one person was requested not to return and we were asked if they could use it as a training opportunity. Unfortunately my mom said no and it wasn't anything related to them. I don't think my dad was the best person to use for training as he wasn't always willing to do what he needed, and I think he would've been frustrated which would have led to more issues, in my opinion. I think it's great they do try to make it a learning experience it just didn't work out for us to be able to do so. Chad was always very responsive when my mom reached out to him and I was able to have a chat with him early on when I ran into him at my parents house. They are basically ready to help you at any given time as you can't always plan way ahead for these situations. I am very grateful we were referred to Chad and Right at Home and I would gladly refer them in the future to someone else. All care takers wore masks their entire shifts. I always wore one when inside my parents home as well. My parents did not, and I suggested they did, but it was out of my control. Chad informed us they were screened for temperature and symptoms prior to every shift. My mom also got a thermometer as well. Not sure if she ever ended up using it - the forehead scanning type. These are of course my feelings and while I was not in the home 24/7 I did talk to my mom a lot and I believe she was also very happy with most of her experience here as well. read more

I have the pleasure of working with the Company and to date i enjoy taking care of the clients, working together with the caregivers and the Company. Good rapport and communication and good teamwork. read more

they could not even be honest about who was coming or going in and out of my house and after a major back surgery they asked if I could take care of myself because they could not find someone to come out for a a Saturday shift half the people they came out complainEd about the company it's insulting how they run there business read more

I've been a caregiver for Right At Home for several years, it's a great company to work for. Yearly training is helpful and you are paired with clients within your ability. read more

Every day, more seniors are in need of all kinds of assistance to be able to stay in their homes. I was fortunate to be able to join the Right at Home team, who has worked diligently to match me with the appropriate clients. They not only care about all the needs of their clients, but also about their employees. Communication is key, and they make it a priority. Right at Home also provides ongoing training and education! So glad to be part of the team! read more

it's such a perfect place to keep working and it's such a calm environment , snd everyone they are so responsible to the clients and caregivers in the same time read more

I engaged this company in June 2018 to provide at home care for my elderly parents. The company is located in Laguna Hills and I wanted an agency near where my folks live. I found them to be responsive, caring and professional. The owner, Keith, visited my mother in the nursing home before her release to observe from her physical therapists the kind of home care she would need so he could make sure his team were briefed. We had virtually no notice that she was being released to go home and would require 24/7 care. Keith and his care coordinator rose to the occasion and staffed her home with round the clock care in two days time. His caregivers are CNA's and skilled in the kind of care she needed. Keith gave me his cell phone as well as office number and I could call him directly anytime which is wonderful when you aren't in the area and concerned about your folks. His office staff was very communicative and helpful. They also take care of submitting the insurance documents to your LTC company. I found the caregivers working for him all to be top notch - not a bad one in the bunch and we had many staffing the round the clock hours. They were on time, they were attentive, caring and helpful, all lovely people. I can't recommend this company enough. I think Right at Home is a franchise situation and individually owned and operated so be sure you are calling Keith's company, Right at Home in Laguna Hills -- 949 215 2501. read more

We have used Right at Home over the years for my mother's needs. Our introduction to them was when I called in desperation asking for 24/7 help, and they were right on it, and provided support within a couple of hours! And continued to fill the shifts during the ensuing weeks. The staff is very dedicated and promptly resolved any concerns I had. I would highly recommend them! read more

Keith, Ariana, Ronnita and their team Re not only providing excellent care for my parents, but also providing documentation directly to their insurance company to facilitate the processing of their claims quickly. Makes my my life a bit easier too. Shout out to Lee an Jessica... "care givers extraordinaire"! read more

To be as concise and to the point as possible: Right At Home has been an absolute dream of a company. They are devoted, reliable, and competitively priced. You will get a level of consistency and service far and above that of their competitors, but for a competitive price. I cannot say enough good things about this company. To elaborate, I had an absolutely hellish road with other companies. I had turned first to 24 Hour Home Care for the care of my mother, who has progressive supranuclear palsy. 24 Hour Home Care proved entirely unreliable. Cancellations would occur on a regular basis and they would be incapable of finding a replacement in time, thus leaving my mother without someone to care for her, and therefore in serious danger. This was such a regular occurrence that I felt intense anxiety on a daily basis and would only feel anything approximating relief in the immediate aftermath of their caregiver arriving. There was no consistent peace under 24 Hour Home Care because there was no consistency. You could not rely upon them at all. After things became untenable with them, I tried 123 Home Care. They were all promises about being able to do better, but they did not deliver. They were, in fact, worse. Both them and 24 Hour Home Care would have caregivers arrive late, cancel last minute with no replacement, leave with no replacement, and I would spend a considerable portion of every single day on the phone with the company trying to work through options with them. They were utter failures. Right At Home is such a contrast from those companies, it is like night-and-day. Chad signed us up promising reliable care and he has delivered on every aspect of his promises. The caregivers are reliable, on-time, and faithfully scheduled. There has only been one time when a nurse was late, and that was due to a tire blowout, which is unavoidable. Chad called to tell us from his car, because he himself was on his way to take over until the caregiver arrived. Fortunately, the caregiver was only ever-so-briefly delayed and arrived very readily. I haven't had to spend any time on the phone with Right At Home addressing any failures, because they have not failed in a single instance. They call me once in a while just to check in on my satisfaction. With 24 Hour Home Care and 123 Home Care, I dreaded the ring of the phone because it was always terrible news. With Right At Home, it is just courteous check-ins. They have always been reliable thus far. If you too have been through the hell of trying to find reliable care for a loved one, Right At Home is your oasis. They will be an entirely different experience. You will finally feel the peace that comes from knowing your loved one is in the care of a company that will deliver on their promises and provide superb and reliable care. Put your trust in these people, they won't disappoint! read more

I am so happy to have worked for Right at Home. It has been a very huge stepping stone for me. They truly care about their clients and caregivers. I have met and cared for such wonderful people and also have acquired more nursing skills as a student nurse. Jan and staff have so much compassion and professionalism for clients and caregivers. Im so blessed to have worked with them!!! Thank you Right at Home! read more