Dear Brent and Haley,…read more I hope you are both doing well. Many times I have wanted to reach out and say how grateful we are to have my mom here at Sea Bluffs. I have worked in several residential settings throughout my career: A high school boarding school, college dormitories, and group homes for people with severe mental illness. I know there are many challenges in these types of settings, but from our experience with Sea Bluffs, we (my mom, sister and I) feel like every staff experience we have had in the last year-and-a-half has been top notch. We feel like everyone that works regularly with my mom on the Care Team is so kind, thoughtful, and anticipatory of her needs etc., and we soooo appreciate it. Also the maintenance staff has been very responsive, kind and respectful in all of their interactions, and the dining staff is always wonderful! Some stand outs to me, for what it's worth are Donna, Christine, Carmen, Jay, and Martha. Again, I think everyone's great, but these folks have consistently been excellent. And Jay is literally everywhere all at once :) I truly don't know how Donna does what she does, she has been a phenomenal presence since she was hired shortly after my mom arrived here. Always smiling, always helpful, an excellent communicator, always good at problem solving, always swift acting, always going above and beyond. She is a treasure! And of course with the two of you at the helm of overseeing all the hiring and training and culture building, I'd like to send along my gratitude to the two of you as well! Thanks for everything!

We recently moved from Pasadena to Dana Point. After considering many options -- from condos to…read morehomes to other over 55 communities, we settled on Sea Bluffs. Our experience has been nothing less than outstanding. The staff has been extraordinarily helpful with every little question or need we've had. They even brought us meals our first few days while we were trying to move in and unpack! Now that's above and beyond. We live in a beautifully refurbished condo with all new appliances, carpeting and paint overlooking the Pacific. The other residents have been welcoming and helpful with tips for local services and how to make the most of what Sea Bluffs offers. Now, everyone always asks about the food. I'm not going to lie and say it's gourmet cuisine, but it's good, healthy, plentiful and with plenty of choices. On the days I don't like what they're serving for dinner or lunch I just order from their "everyday menu" and get a burger, sandwich, or salad. Similarly, the activiites are plentiful. There are exercise classes, art classes, group discussions, singing groups and my personal favorite -- water aerobics! We hated leaving our home and Pasadena but it was time to prepare for the future, get away from potential fires, and be someplace cooler. I know we made a good choice by coming to Sea Bluffs. I can't imagine any other community that would check so many boxes.

I can't say enough good things about Carol and her team. I live in West Covina and my Uncle Wayne…read morelived at Silverado San Juan Capistrano Assisted Living. So it was very difficult for me to visit him often. That's where Angel On My Shoulder comes in. They coordinated with Wayne's doctors and the facility outstandingly. I never had to worry. They carefully monitored him from making sure he had enough shirts to changes in his diet. They would visit Wayne twice a week and take him for walks around the facility. All the coordinators at Angel On My Shoulder have excellent bedside manners. Just talk to Carol for five minutes and you'll know what I mean. If I find myself in a position to be a trustee again I will definitely call them.

Working with Carol Freeborn has been a true blessing! Her care and concern benefit the client and…read moretheir family through every step of the way, during difficult decision making. I appreciate all she has to offer and the organized manner in which she provides. Thank you for serving the community in more ways than 1!

We had a horrible experience today with this company. I called them on Friday, and the initial…read morehome visit on Saturday went well. But then this company's performance went downhill from there. Steve Orta said he had a care giver by the name of Sonia Lenville lined up to arrive at our house today at 8:00AM. I called him at 8:15 and advised him Sonia had not yet shown up. He tried calling her, but no answer. Steve then called and said he would work to find someone else. My wife had knee surgery yesterday, and I had a funeral to attend today. I was running out of time On a very stressful day. Steve lives very close to us, and I asked if he would come until he found a replacement. That is the last I heard from Steve. I was left to sort out his mess with this very unreliable Sonia on my own. I would steer clear of Steve, Sonia Lenville and Healthy at Home. They are a 3-ring circus.

Healthy at Home Caregivers, went above and beyond their duties and my expectations!…read more Thank you Patricia and Sheba for making my unfortunate situation into a wonderful professional experience! Especially on a Sunday afternoon! Please feel free to use my contact information for a testimonial of the outstanding service you provided! Outstanding service!!!

Jane Mundt is a loving, caring, awesome person. She really does care about the people she helps…read morefind the care they need. My brother is nearly 100% disabled by Cerebral Palsy and I was looking to upgrade his level of care. Jane was totally on it. She understood what was needed, and we found a board and care that worked. I would wholeheartedly recommend Next Step Senior Care for any senior care that may arise. Jane is absolutely terrific, and she is most trustworthy. I would use her again if the need should ever arise again.

I can not say enough about the team from Next Step Senior Relocation LLC…read moreThey arrived at my sister-in-law's home at 8:15 with a team of five wonderful angels -2 movers and 3 packers. They were out the door in about 2 1/2 hrs and told me not to bring my sister-in-law to her new apartment in Mariposa Assisted Living until about 2pm . We walked in and everything was done. Furniture placed perfectly--cabinets filled - clothes hung --both TV"s working (thanks to guys from Mariposa) It was a painless move for my 94 year old sister-in -law . Their compassion and thoughtfulness to her feelings made this as stress-free as possible. Thank you to Lauren Light and her Fantastic Team R. Cohen

I was really hopeful this place would workout, it being local and more affordable than others. But…read moreI guess you get what you pay for. My family needed companion care for my 87 year old grandma. We spoke to Darla and received a free assessment to better serve my grandmother's needs & Set up our days and times. On the expected date of arrival no one showed! I then called to inquire what happen, and I was told there must've been a miscommunication and the girl that was picked out for us had already taken a full-time position. I was then offered the following day with a new caregiver, I politely agreed. That next morning I received a phone call from Darla explaining The caregiver schedule to come will not be coming. So she would be sending her assistant instead. Giving the benefit of the doubt I agreed. Two hours into the four hour shift I was pulled aside by the assistant and rudely judged and shamed for "drug paraphernalia" seen on an outdoor table. This drug paraphernalia she referred to was a small marijuana pipe that one is legal in the state of California and two medically prescribed to a member of my household and has been prescribed to that person for years. When I tried to explain that to her she became agitated and rude. I stated that I wasn't sure if this was going to work out, I don't think it's appropriate to be judge and treated poorly in my own home. She then snapped back at me saying "If this isn't going to work out I need to know now"! I explained that I wanted to discuss it with her boss. Her response was "NO! I am her assistant you'll deal with me, if this isn't gonna work out I want to know now because I am leaving"!! So I kindly dismissed and and she stormed out. Her behavior was so unbelievably unprofessional!! I could understand there being an issue if someone was smoking around her or other caregivers but that was not the case.

First, I want to say that the service we received from our caregiver Dahlia was outstanding. She…read morewas very knowledgeable, dependable and always worked hard to take care of my dad's needs. I felt she truly cared and that's why they got two stars instead of zero. Dahlia gets five stars! Unfortunately, Home Helpers recently sent us a letter stating they were going to have to change their fee schedule due to changing labor laws. Of course, they had known about this change for quite some time and they had time to plan for it. However, they advised that our fee increase was to go into effect less than a week after we received the letter. This gave us little to no time to make any changes. Darla, the manager, also tried to make it sound like we, personally, could be sued if she didn't implement the fee increases. The is ridiculous and just seemed to be written to intimidate us. She wrote, "This has to go into effect on November the 7th as there are cases that have gone to court on the caregivers not being paid correctly, which means you and I will be sued." For the record, I don't think it was the huge fee increase that bothered me as much as the lack of time for us to make plans. Fortunately, we were able to make arrangements with another company. Darla then told us that "It is really a shame that you will not pay her what she is worth. Good luck" Doesn't really appear that their management is very compassionate to seniors unfortunately. Again, Dahlia, the caretaker was awesome. Management not so much.

Careworks is a fantastic company to work for! They are caring, considerate and more than fair…read more Rench is AWESOME!! She Listens and she really cares!

Love Careworks, they match you up with clients that match with you or the clients needs. They make…read moresure it's a perfect fit for your loved ones. They respond quickly if there is an issue. They accommodate all needs and requests to the best of their ability. Everyone is super nice and very respectful! You can't go wrong working for Careworks I've had the best experience so far!!

Had to call the police on the caregiver and still have not heard back from anybody concerning the…read moreillegal activities carried out by her, their employee. We found out they were charging Home nursing prices for a non nurse caregiver. the caregiver carried out medical tasks that she had no license for and then destroyed our personal log book.we caught it all on video and no one at the company has ever called to remedy the problem. they have the billing department making threats but no one at the top,if there is anyone?No one is Reaching out.Despite multiple calls and complaints during the altercation,everyone lost their telephones.Months later they still can not pick up a telephone and ask what the hell happened!?!?!

HOME CARE ASSISTANCE is one of the best places to get help when needed, they make their care…read moregivers sufficient with the trainings and they really care for the clients.

We turned to Right at Home Care after my father had surgery and needed immediate support at home…read moreunexpectedly. It was our first time navigating this kind of service, and honestly, we didn't know what to expect. From the start, they moved quickly. They came out right away to assess the situation, made clear and thoughtful recommendations, and matched us with caregivers who were genuinely excellent. No scrambling, no gaps, they just handled it. Rebecca and Lauren managed everything on the care coordination side, and they were outstanding. Responsive, proactive, and easy to communicate with throughout the entire process. That kind of communication matters enormously when your family is stressed and trying to make good decisions fast. The caregivers themselves were professional, kind, and clearly knew what they were doing. My father was well looked after, and that peace of mind is hard to put a price on. If you're on the fence about whether a service like this is worth it, it is. We're grateful we found them when we needed it most.

We have been so pleased and so thankful for the team at Right At Home. We have worked with them…read morethis year since my father's health took a poor turn (he is a Veteran and he is able to get home health care through his VA benefits). We are very grateful that the VA connected us with Right At Home. They have been kind, understanding, and flexible with our schedule. They have provided great advice about Dad's care and we have always felt secure in their guidance. Rich from Right At Home has been the caretaker for Dad for the past months, and he has been wonderful to work with - he is calm, patient, and incredibly kind to both of my parents. He ensures that Dad gets his exercises done and we all feel so secure knowing he is there to help keep Dad safe. He (and all the Right At Home team) has been a true blessing!