Love the receptionist Jill! 5 stars for Jill ! She is always so warm, welcoming, knowledgeable and…read morea great first impression when you are looking for care.

We have used Guardian Angels many, many times over the past several years. Their caregivers are…read moregentle, kind and loving with my aging parents. The office staff is friendly and thorough and does their very best to accommodate our erratic schedule. Highly recommend!

During the covid-19 pandemic, my father with severe dementia has been having a really tough time…read morewith the restrictions in place in his living place, and my mother just couldn't handle him anymore. Because we couldn't get him moved to someplace more secure yet, we had the visiting angels come stay overnight to help prevent Dad from wandering and help my mother with some of his needs. It has taken a great weight off our minds to know people trained in handling dementia are there. It's brought great relief to us, and I think my Mom is learning a lot of strategies.

I highly recommend Synergy HomeCare of Lincoln. I called several other agencies in area, and…read moreSynergy was the only one that provided the service I needed. I live out of town and stayed in Lincoln for 90 days and needed transportation to Omaha several times a week. The staff were wonderful and polite and had excellent drivers. Would use them again if I needed too.

Synergy provided care for my child for about four months. During this time we experienced:…read more -scheduling issues (had providers show up when we didn't have one scheduled, never were able to replace care when one of their providers cancelled, even with notice) -failure to follow through with questions/concerns -frequent no-shows from caregivers, with problems with approximately 1/3 of scheduled visits. If I didn't have an extremely flexible employer I would have absolutely lost my job due to this. -unprepared caregivers (no training offered, no experience working with clients like my son). -failure to preserve confidentiality (shared details about my son/family with people not involved in his care in any way) -spoke inappropriately and negatively about my son to various caregivers -safety issues (one provider lost my son, another allowed him to run into the street, one smoked in the car while my son was there) -inadequate documentation of visits/issues -very judgmental (for example, when we pointed out that we don't punish after the fact for disability related behaviors on the advice of our team, and use other specific strategies instead) -and, most worrying, a caregiver who I caught screaming profanities at my son during a disability-related meltdown, which the owners were basically unconcerned about. I'm grateful that I was home at the time and able to intervene, as it seems clear that this would have escalated otherwise. Please don't entrust your loved one's care to these people. They are wholly unable to meet their clients' needs or even ensure their safety. It's also worth noting that several of the five star reviews come from Synergy's owners or family members, not from clients.

I called KEH for help with my loved one who is in their 80's and needed help with bathing, keeping…read moreup the house, etc. Denise and Kim have been so helpful and the care providers have been great as well. Really an amazing company that genuinely cares about their clients.

From the owner: Local family owned and operated company servicing the needs of our community. Our trained staff of…read moreclient care specialists have true compassion for care and personalized care services are available 24/7.

I worked with Aubrey and she was great. She worked me hard but was so nice. She was professional,…read morealways showed up when she said she would. I feel like she is my friend and I am going to miss her. I worked with another company before and they were good too. This time when I found out that company was not in the network for my insurance I was bummed and kind of had a negative attitude about this new company until I met Aubrey. I really liked her a lot. Today was my last day and I miss her.

Called twice and there was zero follow up regarding my inquiry about home health services. The…read morefirst time I spoke to someone named Denise, one of the managers. She said she would check on things and get back to me and took my number down. I returned the call about a week later and left a message for her and never heard back. Awful customer service if you ask me. Try somewhere else. I would like to note the below response is false. My number was taken down the first time and the second time I never received a call back. I even double checked my phone history after this comment was posted, and had been keeping track of who I was calling in this matter. Keep it classy.

FirstCare Home Health Ha! What a name!…read more I was a client of FirstCare for about 22 years. When I started with FirstCare they really did care about their clients and their attendants. Their attendants were being paid $17 dollars an hour during the week, and $19 dollars on the weekends. The owners would cover open visits. Heck, I even let FirstCare take care of MY own Grandmother. Then 10 years ago FirstCare went from being the best agency in Lincoln NE to SHIT. Suddenly the owners stopped caring about their attendants. FirstCare cut all of the attendant's pay down to $11 dollars an hour. They were treating their clients like shit. In the office the staff openly will gossip about their clients and attendants. Whenever we (the clients) would complain about something and we were to either deal with it or leave. To make a long story short If you do choose FirstiCare be prepared for no calls and no one showing up for some of your visits, or late attendants, because the schedulers in office overbook the attendants, or the office will tell you that you have to find somebody else to help you because no one on your team can come. If you can't find anybody else yourself they will leave you in your wheelchair over night, or they will ask you if they can come early. If you have a social life you won't anymore. FirstCare DOES NOT CARE! I currently left FirstCare and I'm a lot happier.

From the owner: Compassionate Skilled Home Health Care…read more Who We AreFirstCare is locally owned and operated. We are proud of the more than 10 years we have served our patients in Lincoln and in the surrounding communities. The founders and owners of the company bring many years of experience in health care management and administration. Whats more, they embody the personalized service you can expect from FirstCare by getting to know the patients. When you go to the hospital, think of us while planning your return home. We offer the same services and conveniences of the larger hospital-based home health care agencies with the advantages of a smaller patient population.Not only does FirstCare provide hometown service, we stay involved in the local community by providing free blood pressure screens at retirement communities. We also believe in supporting our community by making regular contributions to non-profit organizations. We are here to serve you and your family.