When I called Home Instead for my husband, Carol came to my house soon after and we discussed what…read morewe needed. She was very knowledgeable and helpful. She arranged to get what we needed right away. The person they sent was very nice and reliable. I will definitely use them again if the need arises. G Wolf

We called Home Instead when my 97 year old father had a fall and needed some home care. He had…read morebeen living independently, but after his fall needed some help with light housekeeping, meal prep, mobility assistance, and companionship. Home Instead provided Care Pros that were trained, professional, and on-time. They have given my family the peace of mind knowing my dad is being taken care of when we can't always be there. Carol has been great! She comes for monthly visits and makes sure dad and the family is happy with the care he is receiving. Thanks Home Instead. I can't imagine having anyone else take care of my dad!

If you're looking for quality care services for your loved one, look no further! I sat with the…read morefounder of this company (Gloria) during an assessment that she did with a prospective client. She was very personable, friendly and thorough during her assessment. She asked specific questions and really listened to what the client felt they needed for their care services. You can tell she truly cares about her clients, makes their needs a priority and treats them like they're family of her own!

my grandma was here several years ago and the staff was amazing. I am now moving my mom here from…read morecompassionate memory care (awful care and no communication). I am positive that my experience with my gma will be the same as with my mom. my mom has dementia so that will be different.

I spent a week in and out of St. Joseph Villa while my grandma was there in hospice. My family and…read moreI spent from morning till night here so I was able to see a lot while here. The staff was really nice, supportive, comforting and helpful. They treated my grandparents really well and made my family feel welcome. They would bring us carts of beverages and snacks and they let my mom and aunt stay overnight with my grandma. The staff really seemed like they genuinely cared about us and helped make my grandma as comfortable as possible. They have an ice cream parlor and they allowed my whole family to get ice cream. And we all played bingo in the dining area with my grandpa. There is a sheet they hand out daily listing all the different activities and meals for the day. They have movie nights, bingo, singers, nail salon days and other things to do. There's also a barber shop where my grandpa was able to get his haircut. Overall, I was really impressed with all the staff and the cleanliness of the facility. The only thing I'd say that I can see needs an improvement are the rooms. They could use a fresh coat of paint, new carpet, shower tiles, little things like that. And we had trouble with the power on my grandmas bed, with being able to move it up and down. But I think this facility has what matters most, great caregivers, and I appreciate everyone for showing us all care and compassion during such a hard time.

What an awesome group of rehab professionals!!! Everyone at Horizon is kind, compassionate, AND…read morehighly skilled and knowledgeable. I went to them having had MS for over 25 years and a recent total hip replacement. Mandy's expertise in both areas (neurological disorders and orthopedic rehabilitation) inspired total confidence in me and is largely responsible for me successfully walking today. I truly cannot thank Mandy and everyone at Horizon enough. They really help change lives for the better every day. And it is not just because they are friendly and engaging people (which they are), but because they also push each one of their clients to work their hardest and to get better as soon as possible. God bless them.

Jake Castello is one of a kind. We appreciate his work. Very Friendly Staff at all locations. Great…read morefacility with top of the line machines. Flexible hours and locations, very affordable. I love bringing my clients to Horizon Physical Therapy.

I have so much to say about Suncrest Hospice. Alli was the first person we met to…read more explain everything we needed to know. She was fantastic . Mom actually went with Suncrest because of Alli. Her CNA was Michelle and she came M-F. Michelle was awesome and fit in with the family. Showed us how to do everything and was very reassuring. Mom loved her. Madi was her nurse and wow! Madi, thank you for you. you are amazing!!!!!!!! You truly have a gift. Sarah and Reid were also involved and so kind. Mom was in hospice for about three weeks. But those weeks went smooth, stress free and mom was at peace. Our hearts are broken since we lost mom but, Suncrest made it easier. Thank you

Amazing staff and the care they deliver is the highest quality one can expect for end-of-life care…read more Thank you!

In all my years of seeing my grandparents and aunts/uncles, I've been thoroughly impressed with…read moreAstoria senior living. The nursing staff and management do such an amazing job with taking care of the residents and their needs to the upmost importance. I've walked inside multiple times and have seen the activities director leading the residents in multiple activities throughout the day. I love seeing that each person has the mindset of making sure that the residents are being taken care of to the most respect. If you are seeking a place that not only has cleanliness and respect for the residents, Astoria Senior Living is the best place I can recommend!!

If I could leave less than 1 star I would. Absolutely do not place your loved one here…read more 1. Communication: NONE. Each Executive Director either resigned or were let go. Regional Ops Directors are not approachable or accessible either by voice mail messages, emails and texts. Wellness Director resigned and was walked out that day. No one to communicate with regarding loved one's care plan. 2. Shortage of staff in EVERY department including CNA's and Caregivers. Agency staff were brought in and many noted that they did not have access to care plans and were advised to "do the best they can". My mother was scheduled, per her care plan, for showers on Wednesday's and Saturdays at around 3. I would say in the 6 1/2 months she lived there she may have had 10 showers that someone actually came in her apartment on their own and "watched" her shower. The remaining times I had to have her press her pendant and await someone to respond to request her shower. Most every time we were met with "we are short-staffed" so not sure we can get your shower in today. I paid out of pocket a few times to have some give her a shower. Her care plan noted she was to be assisted in the shower with bathing and washing her hair. Never happened. Staff would sit on the closet toilet and "watch" her shower. Fecal matter was present on the shower seat. Never offered her deodorant, lotion or q-tips as noted in care plan. Came in once and she was sitting on her walker with a towel over her, they just left her alone. Thank goodness we came at that time. Her pendant was hanging up outside the restroom. 3. Call response time. Upon her arrival call times were about 5-10 minutes. Shortly thereafter the call times would range anywhere from 20 - to an hour. 4. My mother fell in her apartment on July 13th. She called me at 5:45pm to advise she was going to bed and headed to her restroom. At 6:40 I received a call from Carestaff that my mother had fell. After my mother was transported to the hospital and I spoke to Cardiologist, I notified the then Regional Exectutive Director of what transpired and that my mother would not be returning. NO ONE from Astoria called me to inquire what transpired or offer their well wishes. Sadly my mother ended up on Hospice and transitioned to her Heavenly Home a few days later. I notified Astoria and again , no one offered their condolences. I asked the Regional Director of Ops to advise what the call response time was at the time my mother fell and pressed her pendant and if the fall was reported to the state since she broke her elbow and heel. NO response other than "can we set up a time to meet or call you"? I was not in a position to engage with them at this time and again sent an email requesting information. NO response other than can we set up a time to talk. Please, read all the reviews. Do your due diligence and think long and hard before placing your loved one or yourself here. Clearly senior communities will have turnover, but when every department head is let go or resigns, that's a major red flag. Promises are made and never kept. They hold town hall meetings addressing concerns from residents, but nothing changes.

Several years ago, I had a minor child at ambassador. There are a few good nurses there and their…read morereparatory therapy is great. However, the rest of the place is terrible. From personal articles coming up missing to two nurses in particular involved in an abuse situation that required an ombudsman and literally zero actions taken by the facility other than to cover their collective tails. I would take someone literally anywhere other than ambassador health. I am giving one star because of the two rock star nurses (they know who they are) and respiratory. The facility should be shut down. It is quite literally that bad.

We cannot say enough great things about the Ambassador! Mom stayed there for a month of…read morePhysical/Occupational Therapy, and we all fell in love with the staff and the other residents! They met and exceeded every expectation we had! Mom flourished with the socialization, the activities, and the monitored therapy!! She got stronger, more confident, and every day said "it was a great day!" The staff is excellent - very caring, very professional, very attentive! Lots of hugs every day! The Recreational Therapy Director Larry was absolutely fabulous! He has so many different things for the residents to do, and every day there's something organized morning, noon, and night! You can tell everyone there truly cares about the people entrusted to their care. The residents are so happy and friendly - we met them all, and nobody had a bad word to say about their care or their living situation. The rooms are all private, comfortable, quiet and clean. It was our first experience with a Skilled Nursing Facility, and we were all completely impressed and eternally grateful that Mom was able to spend time there!

Best hospice agency in Nebraska - very caring and patient care is absolutely the main priority. If…read moreyou are looking for service for you or a loved one, give them a call.