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    Home Instead, Home Care Services of Omaha

    5.0 (9 reviews)
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    2 years ago

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    3 years ago

    Carol has been great, always very helpful and diligent in follow-up

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    Ask the Community - Home Instead, Home Care Services of Omaha

    A Place at Home

    A Place at Home

    5.0(3 reviews)
    1.5 miWest Omaha
    Certified professionals
    Locally owned & operated

    My Father-in-law was in hospice care, and we needed additional home care recently. I worked with…read morethe staff at A Place at Home, and they were fantastic. They were professional, and very understanding. We contacted them on very short notice, and they were able to provide us with the care we requested within 8 hours!! Amazing. The entire staff understands the stress that their customers are experiencing, and do everything possible to assist. We worked specifically with two wonderful caregivers...Sandy and Shawnta. They were both amazing. They made my Father-in-law feel special in the last few days of his life. They also were so very kind to my Mother-in-law, my wife, my Brother-in-law and to me. They truly understand that much of their care is actually for the rest of the family and not just the patient. Sandy and Shawnta should feel very good about themselves as they provided a service to this family that can't be calculated. I can't say enough good things about A Place at Home, and would certainly call on them for any future needs.

    My family is very thankful to have A Place at Home and their skilled caregivers looking after my…read moreparents. Every caregiver and staff member that we've had the pleasure of working with has been friendly, honest, kind, and nurturing. The services that A Place at Home provides have allowed my parents to stay in their home for much longer than they could have otherwise and we're all so grateful for their help!

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    A Place at Home
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    Personal Choice Services

    Personal Choice Services

    2.3(3 reviews)
    2.5 miWest Omaha

    I have worked for this company for 2 1/2 years. The owner has a heart of gold, goes the extra mile…read moreto help employees and clients. It's so sad that disgruntled employees can get on the web and write abusive information that they have no knowledge of the specifics. I would highly reccomend this company for the care of my family and friends. We have some of the best employees out there. If they are writing their bad reviews it's because they were "bad employees" and let go. It's sad that more people are apt to write bad reviews than great ones!!!

    If any of my family or friends find themselves in need of a home healthcare service for a loved one…read moreI can tell you a company that I would stay far far away from. Personal Choice Services was recommend by the Veterans Hospital (VA). We had this company take care of my loved one for a month and half and during this time there were many times where communication was lost or zero communication occurred. First there was no get to know you visit. This company just had a caregiver show up. Second there was no calendar sent to us to inform us of who would be at our home and when. Third I emailed the company to the address posted on their website, then a few days later being told by the owner she didn't get my e-mail, she asked what address I used when I told her which one she mention that address isn't checked often. Fourth, we had respite care scheduled and when the day came no one showed up, when I called the owner she had our regular caregiver scheduled but that caregiver did not. I had numerous explanations of benefits with denied dates of service, I had to call the VA claims department then followed up with the owner. I have yet to hear back that they are fixed. Other times the caregiver would inform us of a schedule change or the owner would change who and the time a few hours before expected. My final reasoning for ending services was when the owner pushed a supplement promising 180 degree result in quality of life. The owner of Personal Choice Services would also benefit if I ordered this supplement. She mentioned she has many clients on this, even her father in law, which her mother sneaks into the hospital. I felt this was a huge conflict of interest not to mention praying on VA patients as well as vulnerable patients living on a limited income. I emailed the owner on a Friday at 9:30am stating we were no longer in need of there services. That afternoon a caregiver showed up, we sent them away. Monday comes and my husband and I both receive a text as well as a phone call stating a caregiver was at our door. I texted the owner back stating I sent you an email Friday ending services. The owner then sent a text back at 7:40pm. We do not know who Constance is. As well, this is very unprofessional. I have emailed this to the VA Home health care coordinator and plan to communicate higher. The text message is as follows: I'm sorry, my parents have been in hospital I did not receive. I have worked endlessly to fill the shifts. All of your respite Everything. Really? I thought you likedConstance? She has rearranged her whole schedule to be there for you guys. These are not easy things to do. I am surprised that you did not call me.

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    Home Instead, Home Care Services of Omaha - homehealthcare - Updated May 2026

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