After hiring Bussey Environmental for testing (highly recommend), Charlie and his crew at United…read moreServices were recommended to me from them. I cannot recommend them enough- especially Jeff. He and his crew did an amazing job in my home and left it so clean and healthy. Jeff is so knowledgeable and amazing at what he does and is very kind and helpful about answering questions. These are the guys you want to hire. Thank you United Services!!

I was so happy with the care and immediate attention we have received from this company 3 times…read morealready. We have had 3 different issues with our different properties and I have to say United Services always delivered professional and immediate support. Starting with Chuck/Charlie - he is always punctual, honest, knowledgeable, resourceful and just a good human being to work with! He really is the face and the heart of that company!!! He has teams ready to go for whatever is needed and always answers the client calls. Don't look any further if you need restoration help - this group is the best. Thank you again Charlie and United Services for helping us out when we needed you!

I had damage sustained to my property due to high winds. He was recommended by the public…read moreinsurance adjuster I hired. He did the mitigation for the water damage. Threw out 20+ bags of debris in my backyard. The insurance did not make payment until 4 months later. I gave him his cut of $19000 which he came immediately to pick up the check. He threw out the debris 1 month later. The debris attracted many rats in my backyard, and my lawn was destroyed. I kindly asked Kevin to fix my lawn. He said he would. This was back in June of 2024. I called him multiple times, he would no longer answer or return my calls. It is May 2026 and my lawn still has not gotten repaired. Kevin fix my lawn now!

Kevin was very Professional, him and his crew did a excellent job in my attic at a affordable price!read more

Castino did an amazing job repairing water damage on our plaster ceilings & walls. Alberto came…read moreout, explained the process, and let us know we would need to be out of the house during the repairs due to all the dust, fumes & the need to cover much of the furniture in the house to protect it. Alberto & his team were on time, they finished before the estimated date of completion, and the ceilings and walls looked brand new when they were done. They also painstakenly protected all our furniture and belongings, and put all the furniture back in place exactly where it had originally been prior to the project. They left our home spick-n-span and much improved.

Covid safe. Fantastic response and service. Had foundation crack and minor water carpet damage. In…read morethree days they cleaned up and removed carpet and underlayment, epoxy polymer injected into crack to seal it, drywall and paint. I'm now waiting for Empire carpet to finish.

When we check and hired them they were averaging 3 in June of 2022. They must have mitigation…read moreexperts in order for these none yelpers adds to be 5 stars. They subcontract out several of your projects bexuaee they don't have the man power. Anyways if you want the owner wife showing up to pack out your belongs in a Porsche Taycan then this is the company to hire. ( that was a red Flagg). She was nice and her work crew was better than the basement group staff. Then they will loose your inventory Sept 2022 request to return all my stuff back and return it in pieces 2 years later. Call them or email and you get responses back months later. And then no communication till they take you to civil court. While I was nice and gave them 35 k to start the job with one page invoice. Then the insurance company is telling me my deductible was placed under one of there sub contractors they had our contents removed. What a joke. Well if you have a fire and want a company that hires people than have poor work ethic this is them. We terminated them because of gross mis -management. Asking to move back in our home and the owners decides to go to Poland. Then when they return to they used the excuse they were @ there lake house. While State Farm left us @ the hotels. Moving forward. They never gave itemized bills just money they could attempt to extract from State Farm. Be weary of what u sign with them. Also look up how many people they have take to civil court. I have videos and pictures from our surveillance caneras of the staff coming around after 10 am. Taking long lunches in the park. Sitting idlinggggg g the master group trucks. Coming back in the house after lunch work for about less then hour and then head back to Barrington because of traffic delays. Keep away from this company. Billing !!! they will attempt to bill your insurance and if the insurance denies them they will go after you. Without even provide a billing of what they actually did. They will damage your belongings more so than any natural damages such as a fire in a home. If you value your home than there is no value to this restoration company.

Contacted Master Service due to a flood and they responded immediately. Rep and staff were…read morefriendly, informative, professional and thorough. I was very satisfied and recommend them highly with no reservations. In addition, I felt the service was very reasonably priced. Thanks to Master Service, my concerns with water damage has been alleviated. RA

We were blown away by the 1st Choice team. Everything we needed was taken care of, starting from…read morethe office staff where , Ana and Leslie responded to our emails and any issues we had. Samantha also helped things run smoothly on the office side as well. Mike and Jason created the estimates and made sure that we had all our bases covered. Mike was diligent with the matterport and explained the steps of the 1st Choice process with us. We were blown away by the contents department manager Ricardo and his crew Julian and Jeannette. They packed up almost the whole house and made sure that everything was labeled, organized and then put back in the proper place. We wouldn't be where we are now without the help of Roberto Rodriguez. He was the first person to show up at our home when we frantically called once we saw our water damage situation. We knew we were in the best hands and that Roberto and his team would make sure that everything was dry before the next work to continue. Roberto Guzman, Marco and Miguel and his crew were invaluable to us. They worked so hard every day to make sure all the elements of our project were completed. We knew we were in good hands and we were reassured that they would be the work done. Thank you for everything!

After seeing my review, Roberto contacted me and wanted to make things right. They came out…read morequickly and finished the job and fixed any issues. And he's been helpful in finding a match to flooring that got damaged in the process, which I greatly appreciate.

The purpose of this letter is to Thank you and your team at Powerhouse and recommend your firm to…read moreanyone in need of restoration or remodeling services. You and your project manger Jim provide the highest possible customer service and your team of specialists are outstanding in their respective specialties. My story began with a leaky pie just before Christmas. We had a pipe leaking into our downstairs bathroom area where we used the space as a family room and office. I have a friend who is a plumber, he took a quick look at and told us not to use water upstairs and he was coming back on New Year's Day. He came an opened the wall and told me we were going to need a restoration company as the water damage would be severe. He called you and you showed up two hours later New Year's. That was impressive. You instructed me to call my insurance and make a claim. You were confident the damage would be covered under my policy. I did that and on January 3, the adjuster called and was coming in two hours. I sent you a text and you replied immediately and would join the meeting. You knew the adjuster, and I am sure that is not a standard service you provide, it was an immense help. In subsequent conversations, you told me he was a good and fair adjuster. He told me you were an honest and highly professional organization We had a preliminary estimate and approval to proceed in less than one week. During the process, you updated the estimate and got approval as more damage was discovered as we peeled the reconstruction onion. We held a call with you and myself and my wife, where we discussed the type and selection of material we required. You got them approved and coached us a flooring and, tile, paint, and carpeting. The project began with demolition, proceeding to asbestos removal, to reconstruction. Each phase was completed in a timely manner and each service provider was courteous, professional, and highly competent. Any glitch along the path was resolved by your project manager, Jim. A great guy. The project took about 30 days from the start. The result was a beautiful new bathroom, a new asbestos free area and new carpeting. Thank you. If anyone wants to call me for reference, please give them my number. Rich

Absolute Pros. I am in the middle of using Powerhouse for…read morethe second time. Several years ago a branch tore a hole in my roof. I would have been happy with some cleanup and general repair. Powerhouse worked with my insurance company and got asbestos abatement done, helped redesign weak initial construction, and made sure I got every bit of the work I needed. In the past I would have taken whatever the Insurance Company offered and tried to do some of the work myself. They did it all for me, kept the rest of the house completely clean and worked with us to keep us informed along the way. Four years later a giant tree fell on my garage. I called them right away. They have had roofing specialists, engineers and managers out to review the site and are pushing to get everything properly paid for. In the middle of everything else 2020 they are still the total professionals! Call them and sit back and relax!

When we had a major leak we knew we needed a restoration company right away…read more Who could we find that we could trust and who would do a great job? We found BEK Cleaning. Shout out to David who did a great job! We cannot say enough great things about the incredible job he did on our making sure we didn't get mold. I highly recommend BEK Cleaning.

BEK Cleaning cleaned carpets in six rooms and stairs including pet stain cleaning. Carpets looked…read morenew when completed! Knowledgeable staff, friendly and competitively priced and would definitely recommend!

tore the finished basement apart in areas that had no water damage, tore out custom cabinets,…read moredamaged washing machine while trying to move it, scratched furniture, damaged other items in finished basement and had to stop them from ripping out wetbar and cabinets. They were the first to be paid by the insurance company..in full while I am still fighting with the insurance to pay the damages. It took me 15 months to put the place back together.

We hired ServPro to clean an apt we owned in Portage Park, Chicago. The renter was a heavy smoker…read moreand wasn't the best housekeeper. Mike from ServPro was incredibly quick to respond to our inquiry, we him and his team at the apt, we went through and let them know what needed deep cleaning and they even disposed of some items left by the tenant. Mario was the team leader and he was extremely responsive and let us know how the progress was going. When we checking in to see the progress, the ozonator they used completely removed the cigarette smoke smell. From ceiling to floors - the team cleaned everything and made the unit look and smell brand new. We HIGHLY recommend working with Mike and Mario's team. They quoted us a fair price and that was the price we paid - no hidden fees. We were 1000% happy with their work.