Our water heater decided to leak all over the basement. We are lucky that the Degabli's are in our…read moreneighborhood! Arie was over that night, we had the place dry within the week and he had helpful suggestions along the way. I am confident that he saved us from mold I have recommended him before and will recommend him again (and again and again and again). If you are looking for real professionals that aren't going to cut corners or try and capitalize on your ignorance of construction, call them first. This is a great family-owned business that has saved many a house from total disaster and they will treat you and your house like it's their own.

After a major sump pump failure, Degabli made time to get out here right away. They were fantastic,…read moredealing with our insurance company, documenting everything they did, advising me on how to maximize my claim (reasonably) and I got everything I was due. The rebuild was efficient and professional and the end result exceeded all expectations. I highly recommend Degabli and wouldn't think of calling anyone else if I have a problem in the future.

Armin was a life saver!! My crawl space got some water in…read moreit from a toliet leak. I have radon remediation plastic in crawl space so the water just sat there. I had contacted at least 6+ contractors and was not having any luck finding one that would do the job or seemed legit enough. Armin came to the rescue - he got back to me within a few hours after I reached out. He gave me a very reasonable quote, came out just a few days later and completed the work I asked for. I will definitely use their services again next time I have a problem!

We worked with Armin on January 30, 2025, and had an excellent experience. He was timely, provided…read moregreat service at a fair price, and was very responsive to all our questions and requests. The mold was treated immediately, and we've had no issues since. Highly recommend working with him!

I had a sump pump fail and my plumber recommended Chicago Water and Fire Restoration (CWF…read moreRestoration). Joseph Lopez came out for the quote, was very professional and nice. Got my quote. Then the next day Joseph called me back, he had done some research, spoke to a Radon guy and was able to amend the quote to much less as they didnt have to amend the Radon plastic. Then, today, Dave and Edgardo came out to do the work. Both were extremely Professional and nice. They did an exceptional job remediating the water issue. I highly recommend this company and their staff.

They are quick to come out but after that it's easier to get a visit with the pope than get anyone…read moreto answer a call, text etc. They are not transparent about their charges- I am still waiting 3 1/2 weeks later for an updated bill showing what they actually did vs what they suggested. They don't show up when they say they will and then show up when no one is home. Have been waiting for a supervisor/manager to call for 2 weeks. Avoid this company!

These guys were great. Quick, thorough, and really helpful when we had a flooded basement. And very…read morereasonably priced considering we couldn't make an insurance claim. I hope we won't need em again, but if we do I wouldn't hesitate!

I hired this company for mold remediation and was very disappointed. The crew on-site was polite…read moreand super nice, but the process did more damage than the work itself. I was never told my built-ins would be completely removed, I only discovered it after the fact. Had I known, I could have arranged for proper removal, but instead they were torn out in a way that left them unsalvageable, costing me thousands to replace. Afterward, the company pointed to the notes fine print rather than acknowledging the lack of communication. If you use them, insist on a clearly explained scope of work. If you rely on professionals to help you navigate confusing home repairs, like myself, these aren't your guys. Update to response: First, I want to be clear that I don't believe Adam or the company ever acted with any intent to mislead me or cause harm. I think this situation came down to a lack of communication that unfortunately left me in a difficult position. About 90% of what Adam said in his response is true, but none of it directly addresses my actual concern. The real issue is whether the company made sure I fully understood the scope of work. Perhaps Adam thought... what idiot would not see it was obvious that the entire built-ins would need to be removed? Hi... it's me, I'm the idiot and truly I had no idea. I thought only a portion of my ceiling would be affected. Given the huge difference between what I understood and what actually happened, I believe the company should have explained this much more clearly. Like many homeowners, I rely on professionals to explain the scope of work in plain terms. I think that's a reasonable expectation. Adam is correct with my quote below but he left out the part where I explained that my issue was solely that I didn't know the built-ins were being removed. This was never clearly communicated to me, nor was I given the opportunity to remove them properly myself. Because of that, I feel my ability to make informed decisions was taken away. I only reached out to Adam directly later, after another contractor told me the closet could have been saved and that the removal was "unnecessarily destructive." Whether that's true or not, I'll never know. because I wasn't given the chance to find out. To clarify, the note about the built-ins wasn't hidden in "fine print," but it was only mentioned once in the "Other Notes" section. It was never discussed verbally, by email, or over the phone, and it wasn't included in the detailed action items. I don't think a single mention buried in a notes section qualifies as meaningful disclosure, especially when no one pointed it out or explained its implications. Perhaps Adam does. Lastly, the other points raised, like the quality of the closet materials, water damage, or insurance support, are not relevant to my concern. My issue has always only been about the lack of clear communication regarding the scope of work. Thank you.

I manage 16 associations in Chicago and the northwest suburbs and I would recommend PuroClean to…read moreevery single one. Mindy is the PuroQueen, and she treats her clients like royalty. I had a pipe that burst within a unit in Palatine. Homeowners were out of town. Mindy and her crew took matters in to their own hands, which free'd up time on my calendar, and coordinated access to the owners' unit without any trouble or delays. They did not stop working until the problem was solved. They even prepped wall opening for plumbers, scheduled repairs, coordinated clean up and provided detailed reports with before and after photos. They went above and beyond, and I'm thankful someone recommended this great company to me. Can't wait to use them again. PuroClean bulldozes through obstacles, they alleviate any owner or manger concerns because they are on the scene and aware of details and provide documentation that shows each step they took to take care of the problem(s). If you have a problem, they will always solve it for you.

PuroClean is fantastic! Mindi and her team at PuroClean are warm, reliable, and professional…read moreexperts available 24 hours a day, 7 days a week. When on a PuroClean project, Mindi checks in with her clients throughout the process to ensure that everything is running smoothly. I am relieved to have Mindi & her team as a trusted resource for my company and recommend them with enthusiasm.

We had issues with moisture and mold in our apartment due to water getting into failing caulk and…read moregrout lines. We contact multiple vendors to come and looks at the issue, but none were as thorough and experienced as Mark and his team. From the beginning to end, the experience has been stellar. Mark arrived to look at the issue promptly. He was able to identify the issue accurately and was honest about the necessary scope of the remediation work. (Other vendors suggest a smaller fix which ,in hindsight, would not have solved our issue in the long run and would require additonal work later on) Throughout the entire process, he constantly communicated the progress of the work and kept us update on the schedule, something that we appreciate since its the first time we have to deal with mold and water issues. Last but not least, Mark and his team take great care in carrying out the work and handling our belongings in the work area. If you need any restoration work done, I definitely recommend Quality Assurance Restoration.

Fantastic work. Great value. Even better guys. Mark and his team did a phenomenal job…read more We discovered water puddling in our crawlspace right under where our furnace is. I contacted a few different people, but Mark was the first to be willing to make it out to us that same day. After checking out the damage, he put my mind at ease and gave us the rundown of his plan of running a few fans and dehumidifiers in our utility closest and in the crawlspace. I asked him a bunch of questions I had, and he answered each one with ease and helped me understand what was going on. In the end, Mark and his team set up the fans and dehumidifiers in the spaces and left them for a few days. We were considering getting new tiling and he recommended Jose from Neza Restoration & Repair. Jose and Fernando also did a really good job. What makes Mark stand out from the rest is his availability, clear communication, and just being a down to earth guy. I felt I could trust Mark, and may have overstepped when asking for advice outside of water damage, but was he willing in answering and helping me out. God forbid I have more water damage in my future, but if I do, Mark and his team are the first ones I'll contact. And I'll be referring them to every person I know seeking water damage help from now on.

We had a serious water damage situation after a sewage back up, and there was overwhelming dealing…read morewith a mess and uncertain about insurance coverage, thankfully for as finished restoration came through for us they handle everything professionally from cleanup to drying and restoration and made sure the job was done, right a special shout out to Nixon. The owner who worked with us throughout the whole process he went above and beyond didn't charge a lot and genuinely cared about helping us get our home back to normal. You can tell this team values, honesty, hard work, and treats customers fairly if you're dealing with a water damage issues for S finish restoration as a team to call highly recommend

We had water leaks that caused drywall damages. Farez provided a quick and far more reasonable…read moreestimate than a competitor. They dried out the problem areas with industrial grade equipment and replaced the ceiling and wall. Very efficient, polite and left work site clean and neat. Highly recommend

Please do yourself the favor and never work with this company. They are billing me for work that…read morewas never done AND the work that was barely started was left incomplete FOR MONTHS. I attempted to contact the owner, Mike, countless times to schedule the restoration and he was non-responsive. I finally ended up seeking another company to restore my condo after I realized signature is never getting back to me. Now they want to talk when it comes to payment. Too late! Shouldn't have ignored me for months and attempted to start a job you cannot finish. If you want 10 minutes of them tearing your baseboards down (and then months of them billing you for add ons that never happened while ignoring requests to actually restore) for $2000+, this incompetent joke of a company is your guy!

I could not be more dissatisfied with my experience with Mike and this company. Run, don't walk…read moreaway from this dishonest, dumpster fire of a business. Rope a dope pricing, false line items, etc. I have contacted my insurance company to file a complaint with them and will be filing with the BBB as well. I have never made a poor customer review of any company, but this will gladly be my first. I wish I had listened to the earlier poster who had similar dissatisfactions.