My appointment was made one month in advance, and the wait time exceeded 45 minutes. Had I been 45…read moreminutes late for my appointment, I wonder if I could simply smile and say "It'll be just a moment, mkay?"

Had an 11:40 appt. with Angela Bowman,got stuck in trafficand according to Amy G at the reception…read moredesk I was "a FEW minutes late"and she would have to check with Angela Bowman.She kept me waiting at the desk for a good 5 minutes,came back and said she would have to re-schedule me.I reminded her the last time I was there I waited for well over an hour to be seen.I am not doctor happy and never go unless I really have a problem,and had fasted from the evening before so I could get proper bloodwork.Needless to say I walked away madder than hell and sure as HELL didn't re-schedule.Don't recommend them unless you have plenty of time to waste and are fond of a "doctor" who thinks more of her CLOCK than she does her hipogratic oath and her patients!!! Michel Dawson If there was minus stars I would select a big MINUS

I accompanied my husband to his appointment today with Dr. Kipreos. This was the first time seeing…read morethis doctor. I was grateful that the practice was able to work us in on such short notice. The nurse doing patient intake was very knowledgeable and efficient. We had a short wait for the doctor but considering that the appointment was last minute that wasn't an issue for me. Dr. Kipreos was extremely detailed and attentive. He asked detailed questions and made sure that we had all our questions answered. He prescribed a new asthma inhaler and made sure that we understood that even with insurance it would be pricey. He advised us to ask the pharmacy if the Rx would qualify for Good Rx discount. This advice reduced our out of pocket expense from $264 to $152 for the prescription. The pharmacy did not offer that option. I had to ask for it. Kudos to Dr. Kipreos! After meeting with the doctor, we moved to a different area in the building for X-ray and bloodwork. The medical professionals we worked with were awesome. One offered to bring me a wheelchair for my husband and that made moving around the facility so much easier. Around 5:30p we received an email from Dr. Kipreos following up on the labs. All in all this was a good experience.

I went in for a scheduled annual physical covered at 100% by my insurance benefits. I ended up…read morewith a bill because I was charged for two visits because the NP asked me questions that I answered. This is dishonest and a bad way of providing services. I've gotten different answers about the double dipping of charges, but no resolution. If I can't trust the medical provider, why would I let them make decisions about my health? I got stuck for the $17 dollar mental health fee also because I used the online pre-visit check-in and answered the questions. Something similar happened the prior year so I was ready to prevent it this year. Still stuck me. Just to follow up....after speaking to the Novant billing department they will make sure the office puts up more signs to notify unsuspecting persons they will double bill you if you answer questions. I've worked with Worker's Compensation for over 30 years and not seen anything quite this dishonest!

This guy is such a quack. Saw him for three years, never once even removed as much as my shirt for…read morean exam. Then when I left, he billed me for transferring a so called 87 pages of records. However, of the 87 pages of records. 78 of those were records that I gave him from my previous doctor. I filed a complained with the state, and the state agreed with me. Just a lazy bum

HealthGrades Dr.Ellis made my ears stop hurting after I had…read moreseen several other doctors. Fabulous doctor! Highly recommend this MD and ENT & ALLERGY practice

From the owner: At Mount Airy ENT Head & Neck Audiology, we believe that each doctor and patient become a team for…read moretreating an individual's ear, nose and throat problems. Our otolaryngologists (doctors who specialize in ear, nose and throat) spend most of their time listening to understand your concerns and responding with the best treatment options for you. With the help of our professional staff, they also follow up to make sure that problems are resolved and your health improves. We want our patients to be informed about ear, nose and throat issues such as hearing loss, tinnitus, and thyroid problems and treatments like sinuplasty because informed patients make better decisions about their health and well being. That is why we've included a section on this website covering common topics associated with ear, nose and throat diagnostics and treatments. We encourage you to look through these pages whenever you have an interest or concern related to ear, nose and throat health. We also know that convenience is important to your selection of an otolaryngologist. In these web pages you'll find information about Mount Airy ENT Head & Neck Audiology's office(s), including our location(s), maps, directions, hours, insurance policies and appointment scheduling. Please feel free to contact us with any questions you have or to request an appointment. We hope you'll find our practice offers the accessibility and personal commitment you look for from an ear, nose and throat specialist.

Sad thing to trust someone with your 82 then mother but they didn't access her but claim notes that…read morephysical therapy sat her on side of bed wow unreal then Mitzi Stanish on phone told me I need to stop pursuing my complaints and get my mom some help? Asked about her Medicaid? Then Emily Vault covering for her sad how they value money and their positions titles and a few get away with neglect but blame the nursing home I want this to go.public

My husband has been having some medical issues. When we were unable to get a timely response from…read morehis PCP, I took him to the ER. He was moved quickly to the triage area and then placed in a private area in the ER. All types of monitors were attached and several different medical personnel came in asking questions. Lots of tests were ordered and the ER doctor stepped in to tell us what they were doing and what types of tests were being ordered and why. I expected to be in the ER for 4-5 hours...we checked in around 11am and I left around 6:30p. Although we were there basically all day, lots of tests were run and the decision made to transfer him to Forsyth where they were better equipped to handle his care. Each test result was clearly explained. Every person we dealt with was courteous, kind, helpful and knowledgeable. When their expertise was maxed out they used wisdom over pride to make the best decision for him. I have no complaints or concerns about the experience we had at Northern ER. It's worth noting that they have an amazing coffee shop next to the lobby.