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    Tri-Area Community Health Clinic at Laurel Fork

    3.7 (3 reviews)
    Closed 7:30 am - 5:30 pm

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    Lyndhurst Gynecologic Associates

    Lyndhurst Gynecologic Associates

    3.0(19 reviews)
    45.1 mi

    I'm going to start out by saying I will come back and update this review if things are different on…read moremy next visit. I have been a patient of Dr. Goodrich's for almost 20 years. I started seeing her back when the practice was over on Lyndhurst Avenue. I went in for my annual exam in October 2025. My appointment was for 8:45. I got to the office in plenty of time. The little sheet they hand you to give to the nurse said it was printed at 8:32. I sat right next to the door where they call you back to the suite. I waited, and watched as women who came in after me got called back. I got curious to see how long it would take them to call me back, so I did not approach the front desk, though they could see me sitting there. Every time a nurse came out and called someone else back, I would sigh loudly and look at my watch. I was finally called back at 9:30. I asked the nurse if they were busy and she just kind of mumbled a reply. We did my vitals and I was shown to the exam room. I undressed and sat on the edge of the exam table, waiting. At 9:48, the doctor knocked and came in. That is a full 63 minutes after my scheduled appointment time. The entire time I was waiting, I was hoping I would get a patient satisfaction survey after my visit. As luck would have it, I got one the next day. I laid in to them. I told them about my wait, and all of the women that arrived after me that were called back first. I told them the only reason I continue to come to the practice is that Dr. Goodrich is able to give me an exam without it hurting. Radiation treatments for rectal cancer have caused issues for me. I received a phone call from the practice manager, who seemed appalled by my experience, the next day. We spoke for probably close to half an hour. I suggested some things they could do, as I am sure I am not the first woman to experience that. For example, putting signs up saying to let the front desk know if it is 15 minutes past your appointment time and you have not been called back. We'll see if any of my suggestions were taken when I go back later this year for my annual visit. Another reason I am giving a lower rating is the fact that they seem to go all out in October for breast cancer awareness, but do nothing in September for GYN cancer awareness. I even asked the nurse who did my vitals if the place was awash in teal in September, the way it was awash in pink in October. She told me that some people wear teal shirts. The little bulletin boards in the exam rooms that you look at as you are waiting for the doctor to come in always have information about breast cancer, but never have information about GYN cancer. I pointed this out during my phone call with the practice manager. I said having a sign with the symptoms of GYN cancer on it, might just get a woman to mention to her doctor that she has been experiencing some. GYN cancers are notoriously caught in later stages, because women put off their symptoms to other things, like period cramps or GI upset. Don't get me wrong here, my mom was a two time breast cancer survivor. I do not begrudge the breast cancer awareness. I happen to be an ovarian cancer survivor, so I am more attuned to that. The practice manager said they were thinking of going digital with their bulletin boards. She said that she would suggest they add information about GYN cancers to it. Again, I will update this review if I see improvements the next time I go.

    I went to them for years, but as time went on, things got worse and worse. My last provider here…read morecould've cost me my second pregnancy, if not my life because he refused to take me seriously. Eric Usher. Multiple providers tried to push birth control onto me when I said no, him included. I told them about my health concerns, worsening pain, odd hormone test results, and they refused to do anything other than offer birth control that I had already rejected. They didn't bother to test for a pregnancy. Dr. Usher even mistakenly sent me an email he meant to send to his receptionist about me, essentially claiming that I was a nuisance and assured me that no other provider would tell me anything different. This was a lie - a dangerous one. I was pregnant, and another provider confirmed it. They did do something different after all. It could've been ectopic, I could've died. Thankfully, it was a normal pregnancy with a subchorionic hemorrhage. I called the president of the practice and she was horrified to hear about how I'd been treated - even how one provider, Katie Henderson, falsely claimed that people stopped producing hormones after menopause. During my first pregnancy, I was told I would lost access to care from them for so much as asking about the possibility of home birth. Don't accept poor treatment from this office just because of the provider shortage and don't let them push you around. Bring up every concern to leadership and get everything on record. Their bad behavior could cost someone their life, the life of their child, or worse. Before considering them, please make sure that they've dealt with their issues for your own safety. I won't be back unless I have no other options.

    Eagle Obstetrics & Gynecology

    Eagle Obstetrics & Gynecology

    4.0(9 reviews)
    59.2 mi

    So with a switch in insurance tends to come a change in doctors, so I changed all my doctors over…read moreto Eagle physicians. I needed to have my annual and when I called I was able to get an appointment really quickly. I was concerned this would be a problem as a lot of people were changing insurance this year. My initial interaction was with Tammy when I called to schedule and let me say she had the friendliest voice, sometimes you dread calling a doctors office and this time I did not. My second interaction was the front desk staff, genuinely very nice women who looked like they enjoyed their jobs. The lobby area was comfortable and warm(in 30 degree weather i appreciated that) next I met with Andrea my medical assistant i believe was her role and chefs kiss she was fantastic great personality, patient skills on point and just a friendly individual to talk to. Lastly was my new obgyn Dr. Simone Autry-Lott. First off it was really nice to have a woman of color be my doctor as I haven't had this often, most of my doctors have been white males which isn't a problem, but it's nice to have someone who understands you and your culture and your body. A male can understand it from a medical perspective but not from an experience perspective. She was fantastic, professional but also felt like i was talking to a friend. Very happy here

    Doctors don't take symptoms seriously. After seeing multiple providers at this office, I was…read morefinally referred out to a specialist who immediately provided a BIG diagnosis that I had been complaining about for years. 0/10, do not recommend. Find another gynecologist.

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    Eagle Obstetrics & Gynecology
    Eagle Obstetrics & Gynecology
    Eagle Obstetrics & Gynecology

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    Hawthorne OB-GYN Associates

    Hawthorne OB-GYN Associates

    2.9(18 reviews)
    45.1 mi
    Free estimates
    Locally owned & operated

    Absolutely love Dr. Thompson, and Jennifer, NP! Dr. Scherer was rude to my birth partner during…read morelabor and delivery. She did a great job as a professional, but the comments were unnecessary and bothered us After delivery. The next day she was nice and professional when family was in the room. Just didn't understand the comments during the most important moment of our lives.

    I am a medical provider working in the healthcare field, and I recently had an experience with one…read moreof your nurses that I feel compelled to bring to your attention as a clinic. During my recent follow up call , I encountered a nurse whose behavior was both rude and condescending when speaking with me as a patient. As a fellow medical professional, I understand the importance of maintaining professionalism and compassionate communication in patient care. Unfortunately, this interaction fell short of those standards. I believe that the way patients are treated reflects directly on the clinic, and this type of behavior can greatly impact patient experience and trust in care providers. I wanted to inform you of this incident in the hopes that appropriate measures will be taken to ensure that all patients receive the respectful and professional treatment they deserve. It's unfortunate that I will not be returning to this clinic for follow-up care because Dr.Simmons provided great care, however I would never subject myself to rude and condescending behavior from any staff who thinks they are superior to others. Reading previous reviews confirms my concerns that these behaviors are ongoing and are not being addressed which is disheartening. Kristall Williams, MSW, LCSW Psychotherapist

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    Hawthorne OB-GYN Associates

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    Tri-Area Community Health Clinic at Laurel Fork - familydr - Updated June 2026

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