I recently visited Best Buy after not going for a few years, and I have to say this was easily my…read morebest experience there yet. Right as I walked in, I was greeted at the door by a friendly staff member who asked what I was looking for. When I explained that I needed an external hard drive, they quickly pointed me in the right direction, which made finding what I needed super easy. That small gesture already set a positive tone for the visit. Once I got to the section, the associate there was just awesome. He was very knowledgeable about the different external hard drives and explained which one would work best for storing all my photos and videos to help free up space on my phone. He broke everything down in a clear and simple way, which made me feel confident about the purchase. I could tell he really knew his stuff, and that made the experience not just helpful, but actually enjoyable. The best part was how smooth the whole trip was--I was in and out within minutes, which is something I really appreciated. Considering I haven't had the best experiences at Best Buy in the past, this visit completely changed my perspective. If I can continue to get excellent service like this, I'll definitely be making Best Buy one of my go-to spots again. This really felt like the kind of customer service experience that stands out.

Terrible customer service. I purchased 3 items. 2 for $20 1 for $10. I walk up to the register and…read morethe girl there was sighing and mad she couldn't eat her yogurt snack. In a huff she quickly scanned my items. All for $20. I tell her one should be $10. Very bluntly she says "they all $20". So I tell her to wait and I go check and take a picture of my item and show her it should be %50 less. She gets all pouty and rings it up correctly and doesn't say anything. Terrible customer service, if you dislike your job so much just quit.

Had a great experience with Apple Store In Huntington. Had gone to 3 T-Mobile stores who could NOT…read moresolve the problem with my phone, which. Became none operative. The last one did try hard but recommended going to Apple. The first " genius server" was able to get into my phone, which was a relief and we didn't have to wait for service either. Next we worked with ED, who was a team leader I think. Anyway, ED was amazing! He was calm, patient, knowledgeable , not rushed. He ran us through what to do with the phone. We were however more interested in getting an upgrade on the phone and getting s new one , which we did. They don't work on commission, which is nice also. Not pushy . They also have a better selection of phones than the authorized Verizon or T-Mobile stores. Anyway, Ed is amazing as are most of their other servers.

Won't honor trade in. Only wanted to give me gift card and not cash. Deceptive practices. Uncaring…read moreemployees. Avoid!

Ed is amazing, really knows his computers. He is able to fix anything and is very honest, will let…read moreyou know when it's worth it or not. He fixed one of my computers and gave me great advice on another. Any computer questions or issues, make Ed your first call.

Wonderful experience! Helped me out in quickly, and perfectly in a jam. Communication was easy and…read moreavailable upon call or text. Ed has been doing this work for decades, and if you need someone who you can trust with your data, get the job done correctly and with honesty, he's your computer guy!

Computer crashed, I had several archived programs on it and did not want to restore the drive. Jim…read moreand Chris were able to restore unit and all contents, they are persevering and honest. A very good job by competent and honest people at a reasonable price. Thank you for the great service. Herman W

Very helpful and trustworthy. They convinced me NOT to fix something that will be cheaper to…read morereplace with a new one.

Zack form LI Geek Guy is a life saver! I hadn't been able to download attachments for 2 days but…read morehe figured it out and had me back up and running!

From the owner: Tired of being put on hold, and being tossed around between operators, dispatch, and the actual…read moretechs? Call and schedule directly with me! Fast reliable service, when and where you need it!

Very respectful and courteous. I would consider This repair…read moreshop in the future For now decided to get new phone.

Everything was fixed properly in a timely manner. Getting our devices fixed was easy and convenient.read more

We've now used Eric's Computer World a few times. I can…read moreonly say enough nice things about this company and their IT serviceman, Neal. Neal is through and patient, especially with us technically challenged Baby Boomers. Eric's Computer World's customer service is excellent and their prices are more than fair for their services & assistance. I highly recommend them to everyone who needs computer help.

My Background: I'm 74 and a retired CPA. At home, I had been my own "tech person" for 40+ years -…read morecut my teeth on a Commodore 64. Was tired of dealing on the phone with numerous tech help who seldom seemed to be of much assistance in solving whatever problem I was having. I finally decided that what I needed was a good "primary care physician" not just for my physical health but also for my PC's health! Thankfully, I found Neal at Eric's Computer World He came to my house the next day and took control of my PC, cleaned it up, deleted junk, gave me some practical advice, and gave me a clean bill of health when he was finally done. Told me to call him if I had any problems and check back in 6 months. His fee was indeed reasonable. He speaks clearly and has a nice personality -- a regular person! A real person - not an AI Bot! Thanks, Neal.

Great customer service!!…read more another transaction went smoothly. good value for phones.

From the owner: We offer cash on the spot for all your old tech such as iPhones, iPads, Macbooks, tablets,…read moresmartphones and more. We also offer Certified Pre-Owned tech at great prices. Come check us out for a great deal on all things tech related.