My husband and I have 4 children so we were looking for a new (used) car. We explained to the salesman Jeremy that we had very limited funds and need something reliable. He showed us an explorer he just received saying that even though the outside and inside of car was very disgusting looking that it drove great. He goes on to explain its very reliable, even just had the transmission completely rebuilt at a car shop that has a location in town (BG&S Transmission). In fact it used to be his friends car. Only issue was the overdrive button needed to be replaced but it was a simple fix that would cost no more then $150. The car was $1,500 but that seemed do able so we purchased it.
A week later we started having major issues with the car turning on so my husband's co-worker who is also a mechanic said he'd look at it. He told us the transmission was going out. So we took the car to BG&S whom we were told rebuilt the transmission. They looked at the car and advised the transmission is in fact going out and would cost $2,000 to replace. In addition they have never worked on this vehicle.
We went and spoke to the car salesman who now is saying he NEVER had the car looked at by a mechanic and was only repeating information that his friend told him. So he had to call his friend about where she had the work done.(which I have a video of the conversation with him!) She gave him a different shop name. So We called that mechanic and he also said he never rebuilt the transmission only replaced a few parts with other used parts because that's what she requested.
We immediately called the car dealer about this (video of this conversation also). He told us that there was nothing he could about it and it was our own fault. Only thing he's willing to do is have us get the work done at his shop at cost for $800.
Why would be give this man whom already lied to us more money that we don't have!
This car was sold under false pretenses and the salesman ripped us off!!! read more