THIS IS THE PLACE is amazing Very quick in and out. NO ISSUES GREAT SERVICES .Thank you to staff…read morefor being down to earth.

When in doubt, just Give them a Shout out! Fernanda and her Staff are Rocking the Santa fe…read moreinsurance market. With The Best rates And the most reputable companies around .Home owners,Complete Auto,Pet ,motorcycles,recreational vehicles,Commercial,Fleets,Join the Orale Nation

The agents are not knowledgeable, they are too lazy to research the answers to questions and…read moreimpolite.

I have had the best experience (as one can have) purchasing insurance from AAA Agent Peter Hussey…read more He is expert in all types of insurance and quickly worked to get me quotes when requested. He is an excellent communicator and has always been honest with expectations, which he consistently fulfills. Very happy with his service and recommend him without reservation.

I have dealt with quite a few different insurance agents over the years and I feel that Tina Jacobs…read moreis by far the most knowledgable and proficient agent. She is communicative, although obviously very busy with clients. She always returns phone calls and her son Chris even let's me text my needs. I like to keep it local in Santa Fe and I love dealing with this family agency. They insure my house, my cars and my motorcycle.

They're so friendly and helpful- I got the best rate for my insurance, and they took the time to…read moremake sure everything is covered properly.

Bryan and ALL of his staff always goes the extra mile! They are super friendly and helpful. I…read morehave MANY polices with Bryan, and I wouldn't change a thing!

I highly recommend Bryan Doerner and his agency. The customer service I received from him was…read moreabove and beyond. After I moved to another zip code, State Farm would no long insure my home because of fire hazard: Bryan called around to other agents in the area to see what other agencies would insure me. He was not obliged to do this (I was no longer a client), but he did, because that's the type of person--professional and caring. Thank you Bryan for your outstanding service while I was your client, and thank you for your kindness in helping me out when I no longer was your client. Dorothy R.

We're still several years away from making a move to Santa Fe, but I wanted to start understanding…read morethe insurance landscape across different communities -- particularly given the very real wildfire risks in the high desert. Even though there's no policy on the horizon, James took the time to sit down with me, walk through the areas of concern, and give me genuinely useful guidance. He even offered to check the insurability of any property I might be considering now or down the road -- a generous offer that says a lot about how he operates. His staff went a step further and recommended a real estate agent who has been equally impressive. This is what playing the long game with customers looks like. No pressure, no pitch -- just good people being helpful. That kind of service is rare, and it won't be forgotten. Thanks, James! Ready to post as-is, or would you like any further tweaks?

James has been my agent for over 20 years, that should say it all. He and his staff are available…read moreto answer any questions and don't leave you waiting for a response. That is greatly appreciated!

I have done business with Florence Anaya for over 20 years. I have purchased Life, Home and Auto…read morefrom this agency. On the few occasions when I had to deal with a claim, she went above and beyond here responsibility and helped me communicate with the adjusters and with the repair shops to make sure that everything was handled quickly and professionally. This is the kind of local service you can't get by going online to purchase insurance. I very highly recommend the James H. Russell Agency.

From the owner: For All Your Insurance Needs…read more Independent agents don't work for an insurance company; instead, they sell insurance from multiple companies. That means you always have an expert on your side who can find the best policy, and savings, for you. And as your needs change, your agent will be there to make sure you have the right protection.

I have been a client of Jamie's for about 4 yrs now. I couldn't be happier. He and his…read moreemployees are wonderful to work with. I even called on a clients' behalf to try and find insurance on a difficult property. She had given up finding anyone to insure a 300 yr old adobe condo. Jamie asked all the right questions....questions other insurance carriers had not. I find him to be extremely knowledgeable, patient and helpful. I recommend him highly.

Every time I call or need something Erica is right there. If Jamie answers the phone I do not get…read morehanded off. He will make sure that every question that I have gets answered. Everyone in the office is kind, thoughtful, and helpful. If I were not leaving the country, they would still be my insurance company.

This has been one of the most consistently frustrating insurance offices I have ever dealt with and…read moreI have lived all over the US and abroad. We've been with them for years and never received good service and 97% of the time you call them during business hours and they never pick up or take a day or two to call you back. We've only stuck with them because we use State Farm for our other houses and cars out of state. I guess we are just gluttons for punishment.

I don't get insurance from Garrett or State Farm, but I was on Zia and St Francis waiting for the…read moregreen arrow to turn left. When I saw Garrett in his car cross the train track and the two x'ed out boxes cutting in line to get in front of everyone in the left lane to turn left when the light turned green. Not too impressed. If my car insurance agent can't obey traffic laws what other things is he not obeying.....just saying.

We highly recommend Stephen Gillespie's State Farm Agency in Santa Fe. We work with Juilissa who is…read moreexceptional. We couldn't ask for better service - professional, responsive and always pleasant to deal with on any insurance issue we have had. Highly recommend!

This office for State Farm is great. Stephen Gillespie is a conscientious owner and representative…read more I got super attention after an accident which is exactly what people need. I recommend this business to friends who are looking for good care and fair rates.

Long time customer for house insurance with no contact. So I did not realize how awful/ nonexistent…read moretheir customer service was . Recently bought a new car and had to call and leave multiple messages in order to try to get it insured. Finally after 2 weeks I got the insurance or so I thought. Received a cancellation notice a month later. Tried calling Ms. Wilson to discuss and once again no one called me back. The cancellation letter has erroneous information which her staff had entered in their system. Decided not to beg them for help anymore and went to AAA and got insurance for both my car and home on the spot. Imagine the service if you need to actually make a claim!!

Extremely disappointed with the services. It seems as they don't need customers. The lack of…read moreresponse to get additional insurance is beyond unacceptable. I have been trying to get a quote for over a month. I'm done, time to find a new insurance group and agent.