Visiting Chicago for a conference, and in need of some items that I had left behind, I'm glad that…read moreI was steered here by Palmer House staff, because staff member Kenyatta exceeded all expectations. Brief store visit netted everything that I needed, and the items I bought were because Kenyatta knew her store and what was in stock.

This location used to be good; but it has gotten progressively worse over the years. I used to get…read moregreat customer service here; however I've noticed within the last 6 months the quality of employees has gone down. I go there to use the print center occasionally; in adddtion, to get office supplies and for Amazon service (for pick up and returns). Staff is slow, surly and unhelpful; with zero interpersonal skills. The icing on the cake for me (why I will NOT be shopping there anymore) occured yesterday. I went to drop off an Amazon return; stood there for 5 minutes; rang the bell on the counter to indicate I'm waiting. Still no response after about another 5 minutes; rang it again. This time a large, surly gentleman yelled from another aisle "I'm coming." No apology to say, "sorry I'll be there in a moment......" He then finally came (still no apology) and mumbled (without making eye contact) return code..... He looked at it, then said "this is not a return for Staples. At which point I showed him my phone where it clearly said Staples return. He then mumbled "oooh" (still no apology). I then asked "do you have everything you need (could not WAIT to get out of there....); he mumbled yeah.... I went upstairs to ask the cashier to speak with the Manager. Imagine my surprise when she told me the guy who treated me so rudely WAS the manager Adam. Game over; I'm done with Staples. And people wonder why brick and mortar stores are doing so badly; it's online for me from now on. And I will once again start taking my Amazon returns to either my neighborhood Whole Foods or the FEDEX store, like I previously did.

This UPS Store was very helpful during my visit here. I was staying at the Palmer House and this…read morejust happened to be street level, convenience was key here. When I showed up I had several packages waiting for me since I was in town for work. When I came downstairs I was able to confirm that all my packages had arrived and see if I could get them delivered to the floor. The staff were on it and within the half hour they were up to the floor where we were to setup. When they delivered they also let us know what we would need to do when it was time to send them back. Time came to send our packages back to where they came from. I checked multiple times to ensure when they were open. When the time came we went downstairs to have them come pick them up we actually were given a cart to bring them down. Good thing about having an account with UPS all you have to do is create your labels and they will print them in store and affix them to your boxes. Once we got downstairs, we dropped the boxes, chatted with the staff and were on our way. It was pretty simple and the hours were convenient for guests staying/working at the hotel.

Govonna provided me with excellent service this evening - very helpful! Much appreciated!read more

Love Yelp reviews. Chose Best Imaging Solutions due to their good review regarding quick…read moreturnaround and good prices and that's exactly what we got. Needed a same day turnaround. They said they could do it and they did. Artwork for 4 flyers/infographics was in by early AM on Friday and delivered the same day to the Chicago Hilton with no delivery fee. My boss Lisa said, "those are really good prices." Really happy with the job John, Millie and Juany did for me. Fred Thiemann Denodo Technologies

I've used Best for years to print blueprints for me, not every week, but several times a year…read more They are very professional (as expected!) friendly and with their years of experience they ask the right questions and get the plans printed and bound any way I ask very quickly. Today I needed a dozen sets in excess of 100 pages and they will have them printed bound and shipped for me this afternoon. I was in recently and they were wrapping a food truck. It was amazing to see the transformation they can make with their large color graphics. They do far more than blueprints

Honestly, I was disappointed by my visit to this establishment. I visited to print a few pages, and…read moreit was a labored exchanged that concluded with me being overcharged. I'm just glad I didn't come to them with a bigger project.

I've worked with Darryl and his team on numerous things for my business over the last several years…read moreand each time my expectations are exceeded. Prompt service, great attention to detail, and very reasonable prices. Kwik Kopy is an excellent resource for me and I am sincerely appreciative of everything Darryl and Kwik Kopy has helped me achieve. Five + stars!

Unfortunately this location has been closed due to COVID. Their location in Glencoe is open…read more Always great service and quality work!

$7.00 minimum for print jobs. Great service by nice people…read more Might not be the ideal place to print off a few pages for a permit application for City Hall, but it's close and convenient. Located on 2nd floor.

Once upon a time I had an upcoming convention to show off my indie fangame, which was just a week…read moreaway. Because of time constraints, I was looking for local print shops in Chicago to save me some time making niche trading cards instead of traditional business cards, and I needed A LOT printed. Many shops either ghosted me, or gave a quote that was too expensive for my budget, so I was frantically looking for as many as I could. I found InoPrints, which was ranked No. 1 in the search results, so I decided to request a quote at around 11PM. And let me tell you, they came in CLUTCH. To my surprise, Jovim responded fairly quickly that evening! For the next couple days we were exchanging e-mails back and forth. Jovim was very polite, accommodating and direct on what needed revisions on my card designs, and provided valuable feedback, especially since this was my first time getting my own designs through a print production and there were a lot of things I didn't factor in. So I appreciated his patience as I was trying to do a lot of fixes on my part! Everything was done within the same week: the quote, the production, and delivery were pretty quick. My only concern was the delivery service InoPrints used, which was Roady (I know this part is beyond our control, but the package was delivered to the right address, but the wrong building, and I almost got a heart attack. WHOOPS!) But when I saw the final product in my hands, I was very impressed by the professional quality and material! Can't argue with the price I paid either, because ~$0.44 per card of THIS QUALITY is amazing. I'm just really glad that I found a shop that was quick, reliable, and able to accommodate something very niche like original/custom trading cards. I will definitely tell my friends who like to make DIY projects about you guys! Thank you!

Inoprint is truly a gem! We've been loyal customers for a while now, and every experience has been…read moreexceptional. The products/services are always top-notch, but what really sets this business apart is the owner ( Jovim). He is incredibly kind, friendl, thoughtful, and always make us feel like valued customers. It's rare to find such genuine care and attention in business these days. We're so grateful to support such an amazing business. Salamat Jovim for always taking care of us and our needs. We appreciate everything you do for us. Crumbsndcreams Mharloe & Kat

AGAIN this place comes thru in the clutch. I don't happen to love FedEx, but when I'm downtown, and…read moreneed something delivered quickly - I come here. It's tucked into the Marriott, and has a weird $4 charge since it's in the hotel. Staff is very nice, and helpful.

Conveniently located in Streeterville when I was wandering around waiting for an appointment. I…read morelove FedEx's Print and Go thing, because it's (generally) pretty simple to use and since my printer hasn't been working no matter how many things I do to it, it's particularly useful. It costs $0.20 if you make sure that you print in black and white (it was color for me before I changed it, but perhaps it's because the document I was printing has a color header). And I love that I can do all of this without interacting with anyone. This is a much smaller location than I've ever been in but they do the major things like print, fax, ship. It's adjoining a Starbucks so you can get your caffeine fix.

So. Updated review of this. UPS. Store location. For the second time I mailed something for next…read moreday air and it didn't get delivered for two days!! Unacceptable! After hours of tracking and holds with UPS corporate, they basically put the onus on the location of drop off. So not sure what's going on at location or UPS in general. Fine for an Amazon drop or something unimportant otherwise will only be utilizing FEDEX from now on for important overnight!!

Efficient plus 15 min stand parking w flashers on right nearby and fast service and good staff…read more Amazon returns super easy and fast.

I shipped an iPhone to trade in with Apple using a pre-paid FedEx label. However, I noticed that…read morethe package wasn't moving for a few days after it was dropped off at this FedEx location. When it finally arrived at Apple, they said the package had arrived sealed, but the iPhone was missing. It appears that someone either at this FedEx location or during shipment stole my iPhone, which was supposed to provide me with a $1000 credit towards a new iPhone. Apple eventually covered the cost at their own expense, but I wasted many hours being transferred to multiple departments and being placed on hold due to the unethical actions of some FedEx employees. This location should be investigated and monitored.

Every time I have come to Fed Ex , I cone with an open mind, & well, admittedly also when I must…read moresend Something by Fed ex. And 97% of the time, here's what transpires: 1-a long wait time 2-$$$ 3-very poor customer relations The most recent encounter involved me waiting while the employees chose to speak with each other instead of asking me what i needed for quite sone time. I finally had to ask the security guard to please try to get their attention for service. When I finally got some service, not one bit of expression crossed her face. Interesting. They need to take lessons from UPS across the street bc (see their yelp reviews). I don't recommend them unless you absolutely have to send something by Fedex.

This review is for the FedEx Office location in the Westin hotel (320 N Dearborn) which is in the…read moresame block as 353 N Clark and which I presume to be the store intended here. I went in here today to ship a couple of FedEx Home Delivery packages on my FedEx account - one about 25 lb, the other about 2. The employee who helped me seemed nice enough but informed me that there would be a handling fee per package based on weight - and that on the smaller package, the handling fee would be $10.50, which is typically the fee for oversize and overweight packages or containers other than a rectilinear cardboard box, none of which were relevant here. There is ordinarily no surcharge for drop-offs at a FedEx Office location. I walked out, naturally, and shipped my packages from the FedEx Office on Lake Street, in the Renaissance Hotel. This location, also attached to a downtown hotel, did not charge me a penny extra. I assume this is some sort of racket to extort guests of the Westin.