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    Nerd Rangers - Customer had their LaCie external hard drive literally go up in smoke. Thankfully, we were able to perform a 100% recovery!

    Nerd Rangers

    (25 reviews)

    Unfortunately, someone took it upon themselves to improperly disconnect my external drive over the…read moreholidays. This ended up resulting in my hard drive no longer working. I truly feared all of my files were gone forever. Wedding pictures, baby photos, and vacations we'd taken over the years. Plus all my music and video files. Adam and the Nerd Rangers saved almost everything for me on a 5TB drive. Their pricing is incredibly reasonable. I'd called a couple services that would have needed me to mail off the drive and they quoted me much higher rates as their minimums. I'm so glad I found Nerd Rangers. They're local and kept me updated every step of the way. I can't recommend them enough. Thanks again guys!

    I was unsuccessful with a previous computer store, located on Ogden ave, figuring out the reason my…read morehigh end gaming PC would crash while running games. They ran their tests, charged me a fee and could not replicate the failure. Once I got the computer home, it crashed once the game was being played and they said they did everything they could and I was out of luck. I decided months later to see Adam at nerd rangers. He was very thorough in gaining background on the issue. He asked me whether the other repair shop tried to run the actual game? I was not sure so he went ahead and loaded Fortnite and said he would do his best to replicate the issue. Later that day he reached out to let me know that he believes he found the reason the game crashed (as it did for him) and he felt confident that he fixed the issue. When I went to pick up the computer he reassured me that if for some reason the fix didn't work he would continue to work with me to identify the problem. Happy to report that I've run multiple games with zero crashes and everything is running fine. The level of service, detailed questions and customer care was excellent. Thanks Adam!

    Xfinity Store by Comcast - Tech left exposed wires

    Xfinity Store by Comcast

    (37 reviews)

    Just to be clear, this is by no means a review for Comcast itself, because nobody likes dealing…read morewith them. These stars are for the convenience of having this location nearby for dropping off equipment! After scanning the barcode on the equipment, they check the account and then print you a receipt as proof of the returns. The representative was also able to update the account with a new plan. If you're on a contract, they charge $10/mo that is left on the contract if you want to end it prematurely. I came by twice in the last week and was helped right away. They do get busy on the weekend and I saw about 4 people waiting in line by the time I left on Sunday afternoon. .|\---/| | o_o | .\_^_/..2021

    I went to the store in Bloomingdale on Gary Avenue it was a Sunday. I was walking up to the door at…read moremaybe 4:55 -4:57p.m. they close at 5 PM. . I had equipment I needed to return. The man in the store literally closed the doors in my face! I was saying to him as I was walking up to the doors clearly with the intention of walking into the store . I said all I have to do is to return this equipment. That's how close I was to walking into the doors I could clearly be heard. He heard me. He continued to close the door, literally right in my face!!! He said we're closed. Not even I'm sorry we're closing. I asked him very nicely please I just need to return these couple pieces of equipment he totally ignored what I said. I have never had a store literally close the doors in my face as I was walking up their walkway.? I wish I could've seen his name tag. I tried to take a picture through the windows, but he had walked to the back. I waited a few minutes at the door, hoping he would come upfront again, so I could snap a picture of him. I hope when I go back to try to return the equipment again which I'm being charged extra on my bill., he will be there so that I can get his name because I will be calling Xfinity to complain. My service with them has been exceptionally poor for the two years i've had them. The picture freezes the sound stops., the sound and the picture don't match each other at times. There have been three technicians to my house to fix the problem, but the problem has yet to be fixed. Another issue I had was I was supposed to get a credit on my bill. This was regarding something other than the equipment. I never got the credit. I've called twice they keep telling me the credit will show up on the next bill. Yeah the check is in the mail so to speak. I doubt I will ever see that credit. Choose a different store to go to better yet choose a different company for your Internet needs. I highly recommend Consumer cellular for your phone. I've been with them for five years and have never had better service from any other company. I wish they did Internet and TV I would be using their services for that. If I could give zero stars, I would.

    Cloud 9 Networks - itservices - Updated August 2026

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