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    RIP Pest and Weed Control

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    9 years ago

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    Orkin

    Orkin

    1.8
    (17 reviews)

    I highly recommend looking elsewhere for pest control. Our experience with Orkin has been…read moreincredibly frustrating due to a severe lack of communication and hidden fees. We were originally quoted one price, but they continuously raised the rates and tacked on unmentioned charges. When we tried to resolve this, the office staff--specifically Tori and Jacob (the General Manager and Account Manager)--were completely unprofessional and dishonest about the costs. Furthermore, their "satisfaction guarantee" is completely meaningless. Technicians routinely failed to show up during their scheduled windows. Despite paying them, our rodent and bug issues were never resolved. My husband ultimately had to go to Walmart to buy DIY products just to get the situation under control. We will never use Orkin again. Save your money and find a company that actually delivers on its promises.

    I attempted to use their service. They came the first time everything went smoothly but they…read morepromised me they would come back two weeks later and spray free of charge. They lied they charged me two weeks later and never showed up. Called and attempted to talk to customer service and she said it was automatically set up to pay. So I took that they set it up for autopsy every two weeks not once a month. Never did get my free service like they promised. Will definitely stick with their competitors from now on. Would not recommend them to anyone because of their dishonesty.

    Aptive Pest Control

    Aptive Pest Control

    1.7
    (10 reviews)

    Our experience with Aptive Pest Control was extremely disappointing and demonstrated a complete…read morelack of reliability, communication, and customer service. Our most recent service appointment was scheduled with a four-hour arrival window, and we arranged our day accordingly. The technician never arrived. After the appointment window had passed and business hours were essentially over, we received only a text message stating that there had been vehicle problems. We agreed to reschedule for the very next day, expecting the issue had been resolved. Once again, no technician arrived, and this time we received no phone call, text message, or explanation whatsoever. We were simply left waiting. To make matters worse, Aptive's automated scheduling system then sent a notification stating that our appointment had been rescheduled for the Fourth of July--a national holiday--without anyone contacting us to determine whether we would even be available. When we called customer service to have the appointment moved to the following Monday, we also asked why no one had shown up for the second scheduled visit. We were told that the technician had experienced problems with the company's routing application. While occasional issues can happen in any business, repeatedly failing to provide service, coupled with a complete lack of proactive communication, is unacceptable. Perhaps the most frustrating aspect of the entire experience was the inability to reach or speak with anyone at the local level who could address the problem or take ownership of resolving it. Everything had to go through a centralized customer service system, leaving us with no confidence that future appointments would be any more dependable. After two missed appointments, multiple conflicting explanations, poor communication, and an automated system that appeared to reschedule appointments without regard for the customer's availability, we concluded that we could no longer trust Aptive Pest Control to provide dependable service. We ultimately cancelled our contract. Dependability and communication are fundamental expectations of any service company. Unfortunately, Aptive failed on both counts.

    The people who come out to do the work are very nice people. the customer service is so horrible,…read moreand they insist they take your bank account number .. they charged me double.. and I signed up for 1 plan to get a deal reluctant to give my bank account I wanted to use the service.. they after I cancelled and already paid in full the plan I signed for and only received the service for that plan they constantly harrass me for more appointments and say I still owe 98.00 after they CHARGED me double and wanted me to just leave it as PRE payment and not refund, I accepted, they are still harassing me and insist I owe.. STOP!!!!!!!!! I owe nothing .. WORST experience in my life with anything. DO NOT do it..

    RIP Pest and Weed Control - pest_control - Updated August 2026

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