This harsh winter left me with water damage to a kitchen and laundry room area destroying floors and drywall in between. My insurance adjuster recommended Rip Tide Restoration. From the first phone call to the last installation I found this TEAM to be professional. 1. They promptly responded to the call and work began immediately. 2. They worked as a TEAM. Their division of labor was seamless. 3. Their craftsmanship was at a level I have not seen in a long time. 4. I even had help from Karen in the office to guide me to this review page which sounds silly, but many senior citizens don't navigate the computer that well. She had patience. Brian, Chris, Jeremiah and the plumbing team worked diligently to solve all the problems. If you need a one stop service I would call Rip Tide...you will be glad you did. Cynthia Nicklin Denton, Md. read more

Requested an estimate in 2024 steve came out took all my info on the damages and said 4 weeks later that they don't want to give me an estimate after they said they would. I spoke again to them at their office in 2026 about my storm damage from 2024 and asked for them to please give me an estimate I even said I'd pay for the estimate. They've never called me back and I've called them multiple times. They don't even have the respect to call me back and explain if they can or cannot give me an estimate and help me with my ins claim. 0 stars really . read more

The entire team gets a standing ovation .. from the first call they coordinated a fast response to my sewer leak. Thank you Steve, and Sandy for the follow ups and making sure I was taken care of. read more

Thank you Danny Arnold for all your help with the water damage from a pipe breaking and flooding my downstairs you were so kind and understanding and the clean up was unbelievably quick and no mess left behind thank you again read more

Rip Tide Restoration responded to a dire situation at my mother's home in Salisbury, MD. Mick explained what needed to be done to rectify the problem, and they promptly began the work the following morning. Everyone at Rip Tide Restoration was both friendly and professional. I would highly recommend them, and if I need them again (I hope not), but you never know, I will definitely call them. read more

This is a good company the people who work there are terrific, they came to my rescue when I had a gaping hole in my garage door. Due to a back order of garage doors for over 6 months and a lazy contractor who didn't even suggest to secure the house. They were there on time prepared with material and fix the problem. And gave me an excellent price. We don't have that many great companies in low and slow south Delaware who care but this one is one of the best, I will forever sing your praises thank you so very much. read more

Riptide was an easy company to work with from start to finish. A leak from upstairs plumbing caused water damage to a downstairs bedroom and Riptide came out immediately to start the drying process. They worked with my insurance company to get a repair estimate, and had workers out quickly to repair the damage. Their entire team was hard working, professional, knowledgeable, and had my house back to normal quickly. Thank you, Joe, Samantha, Josh, Gumir, Miguel, & Sandy! read more

Rip Tide Restoration, Joe Wallace, Owner came to my rescue last week when a contractor we hired abandoned the job 5 days into the construction phase, leaving us a total mess/disaster of a house, filled with construction debris and a total botched up job... TRUST ME!!! look no further when looking for a competent, reliable, honest contractor, this company, RIP TIDE RESTORATION CAN AND WILL DO IT ALL!!! From fire, water, mold remediation to any type of construction, remodeling, drywall, etc. RIP TIDE RESTORATION is a one stop shop. The crew is skilled in all the trades and Joe Wallace only hires a crew that is on staff exclusively working for RIP TIDE RESTORATION. No subcontracting...The crew, Chris, Orlando and Carlos were incredible. We hired a contractor to convert our kitchen pantry into a coffee/bar station. This required reframing and drywall work among other things. Mid way into the project the contractor up an left, abandoning the job, leaving us with a mountain of construction debris in our home. The great room kitchen area was completely covered/encased in plastic which was taped to the ceiling, nails, screws all over the floor and filthy RAM board covered in drywall dust and a home filled with drywall dust that was everywhere... You could hardly breath. It was a mess. I was at a total loss as to what to do and where to turn at that moment. This is our beach home and I am not familiar with the contractors in and around the Bethany Beach, Delaware area. But what I do know and have already experienced is that its extremely challenging to find a competent, responsible and reliable contractor in that area. Through another contractor, I learned about Rip Tide Restoration. The owner Joe Wallace, heard about my horrible situation through one of his staff who came to clean our carpets in our home and immediately called me. We arranged a time to meet at the house and Joe Wallace assessed the situation as to the clean up of the construction debris and we discussed what needed to be done as far as finishing the job and making the necessary drywall repairs among other repairs inflicted by the former contractors shoddy work. The clean up occurred immediately because Rip Tide Restoration is fully equipped for anything. From disaster relief in your home to any kind of construction, they have the equipment to abate any problem, as well as build whatever it is that you need or want. They immediately brought in three air scrubbers with new filters to draw the drywall dust in the air, while cleaning the air, improving the air quality. No construction company will have this type of equipment and when drywall work is performed it gets into everything...leaving behind a mess. The crew removed all of the construction debris and began setting up a barrier to contain the area in question so they could begin correcting the drywall job. The area in question was completely contained and encapsulated. The two man crew wore special head gear for breathing and worked for 6 hours straight repairing this rather large area of newly framed drywall. Correcting shoddy drywall work is very difficult but this crew did an incredible job! They repaired the drywall and made it look as if the builder originally designed it that way. The design intended to convert this space immediately transformed into a beautiful, perfect coffee/bar area with gorgeous backsplash tile, a butcher block counter, two base cabinets and built-in floating shelves, creating a perfect space/built-in for any use. All of their work was meticulous, well thought out and perfectly executed, without aggravation, or attitude on the part of the contractor. The crew was incredibly respectful toward me and followed the design completely. They worked continuously as they started the job each day early and stayed late to finish as much as possible for the day. Each night they would clean up and leave me with a clean house not having to step on drywall and construction debris. Every morning they arrived very early prepping the area in question and protecting my floors and home. They did such an incredible job I asked them to build me a custom butlers pantry with a lot of shelving and counter space. I provided the design and pictures and they took only two days to get this done and it was accomplished perfectly to my specification and design. Chris and Orlando truly know carpentry and building spaces in the home and they had some great suggestions as well, but always asked me first as to exactly what I wanted.. I cannot thank Joe Wallace and his crew enough for coming to my rescue last week in Ocean View, De. We intend to make it our primary place of residence. These construction changes will make our home more efficient as we plan to down size. Finding a reliable competent company in and around the Sussex county area is impossible. Call Joe Wallace and stop searching for a contractor. RIP TIDE RESTORATION IS AWESOME!!!!!! Ellene F read more