Personable, accommodating and supportive. Professional throughout the process. I didn't expect some…read morequestions regarding notifying our father who adopted us and I have not spoken to in 35 years.

Went to a viewing today and it was awful. He is to be cremated but the viewing display was…read morehorrible. Stuff of nightmares.

We have used this family owned business for my parents. They are respectful, helpful, and just an…read moreoverall pleasant experience. As far as cost, I couldn't find anyone that could beat their prices. They have my full endorsement.

I have used this service 5 times in 4 years unfortunately and overall it was good. Not excellent…read morebut you don't pay near what the big funeral places charge either. They are nice and kind and the prices are reasonable.

Nothing is harder than making arrangements when a beloved husband passes. I didn't know what to…read moreexpect when I was shown to a room at the Spokane office of Neptune. The funeral director I was lucky enough to be assigned was Keith Clinard. His kindness and sincere caring helped me make decisions with none of the stress I expected. He guided me through all the paper work, helped me understand the process. Thinking back, I will always be grateful for the loving way I was treated first by the helper at the front desk and then by Keith. I have recommended Neptune to all my friends. Thank you from my heart Mikel Reuter

Lukas and his team in Spokane were outstanding and very compassionate. They responded quickly and…read morewith great detail on what arrangements needed to be made and what paperwork filled out. I was at a loss and they gently guided me through this stressful time and I so appreciated it. I would not hesitate to use them if you have a death in the family, you won't be disappointed in their service, compassion and understanding. I would give them ten out of ten stars if I could.

I was with this man for 15 years by his side till the day he died on his hospital bed and as soon…read moreas they found out that I wasn't paying for it and that I was his ex-wife they treated me bad they were rude and they never called me back they lost my husband's wedding ring I never got that and it's legal for an ex-wife to obtain copies from the funeral home for up to a year in Washington State but they're all about the money not service not with my situation

Extremely helpful. Great customer service. Prompt response & made the process understandable &…read moresmooth. Thank you. Price was very fair too

I cannot say enough good things about Tammy at Pacific NW Cremation. She was so kind and…read moreunderstanding. She walked me through all the steps and what they would do and I needed to do. As anyone who has had a close loved one pass away knows, you are an emotional wreck. Tammy was just the person I needed to comfort me and help me through the process from start to finish. I would highly recommend Pacific NW Cremation.

Jason with PNW cremation was the most helpful during a very difficult time. They were prompt,…read moreaffordable, and very compassionate. I would highly recommend them for your needs for funeral services. There aren't enough words for gratitude for how they were with our family.

The most beautiful cemetery in all of Spokane. My favorite place to go in every season. So much…read morerich history here! Signs to read and learn about founders of Spokane and other historical figures. Very old headstones. A Japanese section & large cross to see. Something special on every terrace. Worth checking out if you love history or cemeteries. Thousand steps is also here local Spokane urban legend

Ok. I think it's a little crazy to Yelp about a cemetery. Let me tell you our story…read more We have been trying to find my wife's dead ancestors. (You have your fun vacations, let us have ours!) Her great grand parents were buried in Greenwood Memorial Terrace but the graves weren't marked. Kelly from the office looked them up and printed off giant maps. He could have stopped there. But he left a busy office and walked us out to the exact locations. The area where our kin are buried is a "non-endowed" section of the cemetery. They do no maintenance. No upkeep at all. It's like being buried in the woods. It is hauntingly beautiful. No tailored lawns. Primitive elegance. They let families put up their own temporary markers or you can pay to have something permanently placed. It all seemed very reasonable. And Kelly was so great about tromping around with us when there wasn't any payoff. It's exactly the sort of treatment we would all want no matter what our situation.