I got to the laundromat at 6:30 Pm. The door was locked I…read morewaved to the guy he ignored me. So I knocked on the glass he looks but still ignores me. So I knock on the glass again He finally comes to the door and says what So I explain to him that it's only 6:30 and the sign says last wash at 7:30 because they close at 8:30 Mind you he saw I only had one load of clothes He still Said no and slammed and locked the door back

My experience was very disappointing. I showed up an hour before closing and I saw that several…read morepeople were inside so I thought to myself "great!" I reached for the door and it seemed lock, and inside I saw a stocky gentleman on the inside give me the "hand slashing the throat" sign. I think he was going for the two handed "we are closed" sign but hadn't quite mastered it. Through the window I said "are you open? Did u accidentally lock your door an hour early?" I got another "throat slash" hand signal rebuttal :( I said "I really just need a wash, not even drying after, and you're still open for an hour." You guessed it, he just gave me another "slash your throat" gesture. It was beginning to feel like more of a monologue than a dialogue, and since his next move was to initiate a one-way staring contest at me through the window, I thought it would probably be an opportune time to leave. So I tossed my stocky friend a thumbs up and headed on over to Durham Cleaners and Laundromat, because it was open and there were no hand gestures and staring contests involved. Needless to say I won't be going back to Bull City Suds. All my stocky friend had to say was "hey brother, it's an hour before closing, and it looks like your not familiar w/laundromat etiquette, (I'm really not) I'm sorry I couldn't help you out, but we are open these hours tomorrow." Instead he acted like a grade-A creeper. I'd avoid this place like the plague. Unless you enjoy one-way staring contests with strange men.

I stopped by this afternoon to wash a comforter. I hadn't been there before, but the gentleman who…read moreworks there walked me through the entire process, from paying to how to use the machines to finding a stepstool so I could add the detergent & fabric softener to the washer. I'll definitely be going back. Very kind employees & top-notch service.

I always enjoy going into this business. It's well kept checking. Derk who works there…read more Is always pleasant and very helpful. Always willing to help. He takes pride and is always cleaning.

Good laundromat. The machines feel reasonably priced. I don't have a ton of clothes, so I can…read moreusually get my weekly laundry done for about eight bucks, which feels fair. Usually around fourteen to sixteen if I'm doing my linens. I like that they have free INDY Week. Clean, they have drink and snack vending machines, which can be nice. I've never had to wait for a machine over the month and a half I've been going. Only complaint I have is that the app they use for the machines is a little wonky, particularly with the dryers. If you don't use the app it's quarters only -- I don't know how typical that is for laundromats, but when the machine is six dollars to run, that takes a while. I've never used their dry cleaners, unlikely that I'll ever get the chance to.

overall a great experiece especially janathan is a very kind and patient guy (definitely not…read morejanathan btw)

Took my daughter's wedding dress and veil here for cleaning and preserving- it took a little more…read morethan a month but we were very pleased with the final product

I rarely use dry cleaning services, maybe once or twice a year but I always come here. If I drop it…read moreoff at lunch one day, it's usually done by the time I get off work the next day. My clothes have always been returned perfectly. I got a dress($14), slacks ($7), and a dress shirt ($3ish) done for $28 most recently.

Decent 24 hour laundromat. Cash only. The rules: if you dry…read morehere, you wash here. Tough if your dryer breaks, but this makes sense to maintain quality control and costs. I get it. Convenient if you want to drop a load of laundry, go shopping at Harris Teeter across the street, or eat on 9th Street during more normal hours. Not at 1:30 AM. Just for laundry. Quick washers and dryers. 2.75 for top load washers, 3.50 to 4.50 for front load larger washers. .25 for about five minutes of dryer time.

Was over here in the Ninth Street district yesterday and noticed that this building is up for Sale…read morealong with the original location for Metro 8...Wonder what businesses will be coming here to this historical area next....

I decided to stop giving my business to this laundromat/cleaners for a couple of reasons. The…read morefirst time I dropped off some clothing items for dry cleaning (jeans, shorts) I was given a one-week turnaround time. There was no special care required for the jeans other than a request for laundry. It was not during any holiday or shutdown time. How ridiculous!!! Secondly, the laundromat is primarily frequented by minorities which is why I think the owner isn't concerned with repairing so many of the machines that have been unoperable for several months. After frequencing the facility for nearly a year and still seeing the same washers and dryers out of order, I inquired with the manager on duty as to why the machines weren't repaired timely which would speed up the wait time during peak hours? The woman became offensive and lied and stated that one washer cost $50,000 to repair. Now, we all know that is not true and most laundromat facilities rent the machines and there are service agreements in place for repairs. As well, I usually frequent the laundromat at night and the floors and machines are not always clean, despite staff being present but usually in the office with the door closed and on the phone on personal phone calls. The onsite manager was so offended by my timely repair question that she became unruly and unprofessional and then talked about my inquiry to a hispanic employee who decided to pick up the unprofessionalism and challenge me also. At the end of the day, my money matters and I choose to spend it where I receive good customer service and feel valued as a customer.

Overpriced and poor cleaning service, drop clothes for dry cleaning and came back with STAINS, they…read moretried a 2nd time and got one stain out but back with another, plus my sweater had NOT been cleaned, it's stilled smelled of my perfume and was partially wrinkled, will NEVER EVER RETURN!

Machines ok. Could not locate attendant to go to bathroom since they all padlocked? Bro.read more

Ever since I moved to Durham this has been my go to place. The AREA itself though has gone so so so…read moreSO SO downhill. Every time i'm here drug addicts tweaking out front and asking for change. Digging through garbage, talking to themselves. Making the place unsafe. Needs security.

Service staff!!-such a hard-working albeit quite small! NormaHer energy level astounded me : I felt…read moretired just watching her A obviously busy facility-Well Maintained & clean with all the facilities and available supplies you could wish for. TOTALLY RECOMMENDED!! JohnH

Not bad if in a bind very clean inside and nice staff. The washers sometimes smelly moldy. The area…read moreis a bit seedy part of town.