Lack of water- on going issue with weekly shutdown. Sometimes we receive notice, most times NOT…read more Never had this issue until this complex. Very inconvenient.

I would be weary of all of the positive reviews on here because the reminder emails the office…read moresends out to the residents (stop leaving your trash out FOR DAYS on your patios, stop throwing your trash out on other people's patios, stop entering people's patios, stop letting your pets poop/pee on your balconies/patios) and the posts residents write on the community board (people getting stuff stolen, kids constantly knocking on people's doors, people being unreasonably loud - like at all hours) paint a different picture. I wrote a review on Google about how HORRIBLE the apartment I'm in is on July 8th 2025 and corporate responded with a telephone # and email to contact them at on July 9th. I contacted them and like many others, got no response. Upon move-in, I had maggots in my freezer, there was suspicious brown liquid spilled all over the fridge, kitchen drawers were broken, A/C was leaking, the front door didn't close properly, the carpet is old, matted and dirty (I have to wear slippers or my feet will literally be grey). My front door leaks if it rains even though they've 'fixed it.' They came to spray for bugs but it didn't really do much, so I guess that is ANOTHER thing I'll have to take care myself of like fixing my sliding glass door, my clogged drain, and I gave up on my broken dishwasher (another thing they 'fixed' but it just broke again). You want to evoke your right to 'Quiet Enjoyment?' You won't get that here. My neighbors slam their front door literally all day. My windows shake in their frames, thats how hard they slam their door. I was told to document everything, so I've done that. I get woken up at 1, 2, 3 AM at least 3 times a week and then get woken up at 7am by slamming doors. Their kid runs around the apartment and screams; it's like Jurassic Park, I have dishes on my counter that shake from the running (I have all this on video for proof too). All of this for $1700, total scam. If you do decide to move here (may God be with you), pay for a covered parking spot. I've been here 4 months now and I already have 4 dings/scratches on my car. I've NEVER had this happen at any other apartment and I've been renting almost continuously since 2006/2007. My car is only 1 1/2 years old and was in PRISTINE condition when I moved in (I work from home so I only go out for errands and stuff) and when I do, I park far out, so I know for a FACT that they all came from here. One happened the first 3 DAYS I was here, and I hadn't gone anywhere else, lol. The manager is pretty incompetent and refuses to do anything about all of this, which is pretty frustrating to say the least. If your complex is having all of the issues I stated above YOU'RE OBVIOUSLY DOING SOMETHING WRONG. I know you can't control people, but I can't remember in recent history being in an apartment this bad demanding this much rent for such small square footage with 10 yr old appliances; its rambunctious.

i came to tour the property and the staff was very friendly and helpful with all the questions I…read morehad. I really enjoyed the atmosphere of this property

I recently toured these apartments, and the property manager, Carlos, was exceptionally helpful and…read morecourteous. His professionalism and attentiveness made for a great experience. I would highly recommend these apartments to friends and family.

Lived here for a year, homeless people slept in the "gym" area & had to cal the cops on a pair…read moresquatting across the hall from me. They busted out the lock and everything. I also saw a dog hop from someone's car and attack someone walking down the side walks. Lots of homeless people around the 711, smoke shops, storage places, etc. Lots of poop on the property and they had a drive by at the mailboxes INSIDE the complex a few years back. Also so close to the airport you can read the flight numbers on the planes. Terrible complex for the amount of money youre paying. Nevermind the pool parties that go well into the mornings.

My apartment is uninhabitable…read more My apartment has a plumbing issue that was painted over when I first moved in a few days ago. The water stain is growing and encompasses more than half the length of the wall, near the carpet. The carpet is wet from waste, and my apartment smells like manure. I am unable to use the toilet, electrical socket on the wall and enjoy the comforts of my home because I am fearful of the sewage smell and spreading of water. Do I really have to spend 16 months in this dump? Please help. (Update 9/26/17: please disregard Camden's response. The issue has not been resolved the last time I checked, which was this morning when I woke up. Until I am able to go home after work to see if the issue is resolved, Camden, do not say it's been resolved when is has not).

I moved into a one bedroom at The Venue at Hometown in February of 2017 and just recently moved out…read moreat the beginning of March 2019. In the two years that I lived there I never once had an issue, with anything. I never even saw a spider, bug, nothing, which I was shocked by considering I lived above a restaurant. I figured I would have to deal with something. I am a single female and never, not once, felt unsafe. The few minor maintenance needs I had were always immediately taken care of. The apartment was incredibly well insulated as I never heard my neighbors and my utilities were ridiculous low. $34/mo average on electricity. The staff was incredibly friendly, helpful, and always knew who I was. I only moved out because the lease was up and I was already at the top of my budget. This is a great property that's ran by great staff. If you're thinking about it. Do it!

Great apartment community. Great management! Excellent location to Fort Worth and Dallas!…read moreNice pool area, trash pickup, covered parking as well as garages. First floor retail, shopping close to Kroger and friendly residents

I signed my lease 3 weeks ago and I already regret it. Here's my long and detailed list of…read morecomplaints. 1) ROACHES!!!! On the day I signed my lease, I saw a few roaches in the kitchen, and I also noticed the strong smell of curry. I hate curry. That instantly told me that whomever had the apartment before me did not clean often and that the company doesn't bother to clean apartments thoroughly before renting them to new tenants. The oven and stove were still visually dirty. I mopped before I moved ANYTHING in and the mop water was BLACK after each room. I moved the fridge to get a good clean in the kitchen and at least a dozen roaches scattered everywhere. It literally left me shaking and in tears and I knew the oven was probably 10xs worse!!! I still have not touched it. I bought Avdvion bait and Diatomaceous earth. Neither has gotten rid of them. I put on my move in list TWICE that there were roaches spotted. I sent a long email to the office explaining these very complaints. They said they responded. They did not. I only got a response when I called DAYS after sending the email. I was told that someone would come yesterday, Wednesday, to spray. Also, Wednesday is the ONLY day this outside company they hire comes to do so. Well, being that I'm an adult that has to pay bills, I just so happened to be at work when I saw the man on my ring camera knock on my door at noon. Once I called the office staff about it, they claimed that there was no key available at the office for them to get in, so I would have to be rescheduled for NEXT Wednesday. Which is weird because, how is maintenance ever suppose to get in to fix the things I also stated were wrong on the move in sheet? But anyway, I have cried 3 times about these roaches. I can't even cook in my kitchen!!! It's to the point where I'm CERTAIN it is a building issue that they already know about and don't care about. At this point, the only thing left to do is get a cat and PRAY it keeps them away, but even THAT'S an extra fee just for my sanity. 2) Parking issues. I have witnessed firsthand a resident's car being towed from the carport parking that they pay for monthly after living in the complex for MONTHS. So, I have tried to register my car FOUR times per their instructions. Each time, the website prompts that someone is already registered for this unit. Informed the office of this, and all they can do is refer me to a number for the website THEY use. Now, I either have to park on the street or be paranoid all night that my car won't get towed. And yes, I too pay for carport parking. 3) Overall Policy. The one star I gave is for how EASY it was to get approved for a lease. But, everything that's easy ain't peasy. There is not enforcement of maintaining liveable, sanitary, and inviting principles of these apartments. There is dog poop everywhere, even on sidewalks RIGHT beside poop bag stations. Apparently, exterminators only come when REQUESTED even though it is OBVIOUS most units have an infestation. Where are the routine, monthly, or BI-WEEKLY for some of us exterminating services?? I know this is gonna get an auto reply but at this point I don't even care. I just wanna warn someone that is looking for somewhere they can really call home. I pay extra for a "renovated" roach motel. Don't be like me.

DO NOT MOVE INTO THE MORGAN - Health Hazards, Misrepresentation & Unprofessional Management…read more I moved into The Morgan on April 11th, and to this day, I have not been able to spend a single night in my apartment due to severe pet-related carpet contamination, which directly affects my allergies. I was told the carpet was brand new, but it was stained, smelled of pet urine, and visibly filthy. I even vacuumed it with a brand-new vacuum cleaner and collected a full container of dirt, hair, and debris on the first pass--proof it was never cleaned as claimed. I was also misled about the appliances. I was shown stainless steel appliances during the tour and virtual walkthroughs, but received outdated black ones instead. When I brought this up, I was told my rate did not include the renovated units, which directly contradicts what I was told by the leasing agent. The apartment was handed over to me in unacceptable condition: Dirty and stained toilet and bathtub Cabinets full of grime Torn and missing window screens No working A/C for 4 days after move-in Strong pet odor and filthy carpet, despite disclosed allergies I've made multiple attempts to resolve these issues. I sent detailed emails, visited the office, and even rearranged work to be available for their walkthrough. After that, I followed up three times and received no response whatsoever. The on-site management has been extremely unprofessional and dismissive: Berta Ortega (Community Director) completely stopped replying to my emails. Every time I went to the office, she stayed hidden in her office and didn't have the courtesy to speak to me directly--even when I was waiting just outside. Instead, she always sent her assistant to deal with me. Victoria Zamora (Assistant Manager) is incredibly rude and unhelpful. She dismisses every concern, even with photos and video evidence in front of her, and refuses to acknowledge or resolve the issues. Kristina Champion (Leasing Agent) misled me about the appliances, the condition of the unit, and told me the carpet would be new--which it clearly was not. Due to the evident lack of professionalism from the managment I've now had to escalate the matter to corporate, because nothing has been resolved and I've been treated with complete disregard. If you're considering living here, I strongly recommend looking elsewhere. What you're promised during the tour may not reflect reality, and once they have you locked into a lease, good luck getting help.

I have lived in this community since I moved to Texas in 2019. I noticed a lot of complexes had…read moretrending issues with water (leaks, frequently off or flooding), parking (unrealistic rules, towing and lack of), trash and maintenance response. I found the reviews of this property did not note any of these issues. I've lived in the back in a studio, upfront on the second flr in a 2b2b and now first floor 1bd. I had the pleasure of starting my Palisades journey with the amazing Amber P (Ivan), the other young lady (Christian #1), Ms. Joni and Ms. Mekeda (Christian #2) who to me have been a breath of fresh air to our community. I've not had one issue come up and was brought to Mekeda's attention that was not resolved in the same day or soon thereafter. Christian is so awesome I've never had anything that he fixed need to be addressed for the same issue again. He's a hard worker and very respectful. They take the cleanliness of the complex, the safety and happiness of the tenants personal. For me the enforcement of the Trash policy is huge as there are those that still break the rules and wind up having their trash spread across the lawn by morning from the critters that otherwise wouldn't have access to it if it were put out at the designated time. We have a lot of dog lovers so I'm sure the dog park is appreciated. (I don't utilize it as I don't have a dog) I don't see me leaving anytime in the near future. I love my community, I have great neighbors and would recommend this community to anyone.

Christian is wonderful as a person and maintenance worker! Anytime I place a work order, he is…read morethere within minutes to an hour and doesnt leave until the problem is fixed. I try not to go to the leasing office very often, the manager doesnt have the best personality, but they try very hard to keep our grounds clean and maintain our laundry center. I love that we are a gated community and I feel very safe here, I dont see myself leaving anytime soon Shoutout to Christian for real!

Smoke, to many problems.cant finished they work.never follow up.the drawer falling out. It…read morepathetic.

I have lived at this apartment complex for 8 years, and while there are some positives, my overall…read moreexperience has been frustrating. First and foremost, the AC issue in my unit (Apartment 1050) was never properly addressed. The bedroom AC was problematic from day one, with air leaking through the window and ducts not properly routed. As a result, the room would be 15-20° colder or hotter than the rest of the apartment, depending on the season. The only "solution" the management offered was to keep the door open--an impractical and inadequate fix. As a result, I had to keep the AC on full blast, leading to an electric bill approaching $300 during the summer for a 988 sq. ft. unit. When it came time for me to renew my lease, I requested that they either replace the window, reseal it, or correct the ductwork. They said they would reseal it, but when the maintenance team came out, they claimed they couldn't do anything, despite not taking the time to assess the window properly. Once again, their response was to "keep the door open," which is simply not a viable option. After requesting follow-up service six days ago, I'm still waiting for a response, as they have ignored both my calls and emails. On top of the AC issues, the amenities were underwhelming. The pools were frequently out of service, and while I can't say whether they will be fixed this summer, the last two years were disappointing. The property also claims to be smoke-free, but despite rules against smoking in common areas, enforcement is lacking. Smoking still occurs, especially in the pool area, and when reported, management states that the pool is not considered a common area for smoking. There are also recurring hot water issues due to boiler repairs. Additionally, maintenance of the grounds has become spotty. The once-daily dog waste patrol has become a weekly occurrence, if that, leaving pet waste scattered around the complex. This is a problem if you're walking outside, so be cautious! While there are some positive aspects, such as free pies at Thanksgiving and a nice but small fitness center, parking is a constant issue, especially in building 2702. People struggle with parallel parking, and available spots are frequently taken up by those who don't use their assigned covered spots. If you're on the first floor, be prepared for noise--particularly from neighbors in the unit above you, as the building's soundproofing is not great and you will here EVERYTHING, especially those adult bedroom noises! Communication with the office is very poor. Despite multiple emails, I found that in order to get anything done, I had to physically go into the office, which is hard to do if you work the same hours the office is open. Pest control is offered weekly, but it requires scheduling--it's not a routine service that happens automatically. Furthermore, decorations are highly restricted; the only acceptable decoration is a wreath on the front door, which makes the place feel more like a transient space than a home. Would I recommend this apartment complex? Unfortunately, no. While it's not the worst place to live, the management's inability to properly address maintenance issues, coupled with poor communication, makes it difficult to recommend. Would I move here again? Absolutely not. After living here for years, my experience left much to be desired.

We are very excited to be relocating to Oaks 55 in Nov. The staff, Becky, Marcie and Dominique…read morehave been very warm, inviting and patient in answering our plethora of questions. We highly recommend you join us at the Oaks 55 to continue the awesome community vibe!

Let me start by saying it's a Great Place for your love ones to call home,Very Friendly staff &…read moreresidents I love my mom found a place to be comfortable,safe & loved at

BEWARE OF THIS PLACE! Don't be fooled by the cheap rent prices. You get what you pay for.... I…read morewould strongly advise anyone considering these apartments to look elsewhere. (I am willing to even provide picture and video evidence of all these issues I'm about to list. Feel free to contact me at 817.807.3239 :) Living here has been a nightmare from the beginning. The complex has a serious bed bug problem, and the management refuses to take any responsibility considering it was a problem before we moved in. Despite multiple reports, contacting the city of Bedford, they continue to lie. They even refuse 3rd party terminators to come in and handle the infestation because they want their own Joe Shmoe to make the $400. Car break-ins are frequent in the parking lot, especially on the South side and there's absolutely no security presence or effort made to improve safety. Residents play loud music throughout the entire night resulting in police being called out to the complex and it still continues. Good luck getting ahold of the leasing office. You can call 6-8 times a day, and nobody will pickup and nobody will respond to your emails. This complex is also claimed and told to be "Smoke free". However, numerous residents smoke indoors and outdoors completely disobeying this ordinance. We've even had a mother post on our community page with a newborn on an oxygen machine because her infant can't breathe the cigarette smoke coming from the nearby unit. Management DOES NOT CARE about residents' well-being. There have been multiple water shut-offs with little to no notice, sometimes lasting for hours. I've had to go to work numerous mornings without even taking a shower. EMBARRASSING!!! On top of that, sewer leaks in the parking lot and other plumbing issues are common and go unresolved for weeks, creating health hazards and horrible smells. Overall, this place is poorly maintained, unsafe, unprofessional and mismanaged. Save yourself the stress and money and look for housing elsewhere--this is not worth the cheap rent costs, repair $, throwing out your furniture, or even replacing your belongings infested with bugs.

I had a bad experience every step of the way, when I finally got a copy of the lease to read (after…read morethe power company shill had already called demanding a deposit), it didn't match what they told me verbally, and they weren't willing to make any changes. They misrepresented themselves and now I'm out an app fee and back to the search.

I am a Texas transplant and have lived at The Logan since July of 2022. Ashley, Madison and Jasmine…read morein the office are smart, kind and professional. They build relationship with people in the complex. Because of a fire I have been in three spaces and each time these people and Sergio ( head of maintenance) were there - even the night of the fire last Labor Day weekend- Ashley and Sergio were with me at 330 AM on the floor , in the dark , helping me find my brand new kitten I had gotten the day before the fire. We also have the best pools hands down ! They are beautiful and large! You won't find what I am blessed with at the Logan in the BIG BOX complexes in surrounding areas. Thank you Logan team

Lived at this property for a total of 2 years and a few months…read more And I'm going to be fair I promise 1 this is a older property trying to charge new property prices Upon moving I found a place 300 cheaper that basically offers the same things 2 never fixed my toilet or garbage disposal in kitchen Several attempts but wouldn't last very long 3 unresponsive / petty staff / doesn't return emails or phone calls and when I went to move out, they wouldn't even give the place. I was moving my rental history there unless I was on notice which makes no sense to me. 4 the trash check out the pic That is what it looks like most days Enough said. In closing I wouldn't say my experience there was bad necessarily just I think you can do better for the price you're paying So you can go ahead and move there If u like But keep in mind you won't always be able to go to the bathroom do dishes or takeout your trash.