I will NEVER buy another vehicle from ORR again. They had my truck for 11 days saying they were…read morewaiting for a part to fix my bumper and when I did finally get it back it looked worse than when I left it. They had put 2 screws in the trim of the bumper and called it fixed. I guess the screws were hard to come by. Very, very unsatisfied with their unprofessionalism.

I just wanted to give a HUGE shout-out to Quincy, for making my Jeep purchase such a smooth and…read moreenjoyable experience! From the moment I walked in, I felt like they were genuinely interested in helping me find the perfect vehicle.

Hello, you sold a car that was my very first new car. It was on Feb 2, 2015. It is a 1993 blue…read moredodge shadow ES, two door, with hatch trunk. It had silver running boards on it. I know it is still in the state, but I am hoping you could tell me some contact info for the person who owns it now. I might like to buy it back from them, for sentimental reasons. May restore it. It was a great little car. Everybody else seemed to hate it, but I loved it. I would really appreciate any help you can give on that. Thank you for your time. I am at: hnnfrd4@att.net

Bought my first car here and Mr. Meyers was so helpful. He is so nice and very knowledgeable. Make…read moresure you check him out!!

Let's Talk about an Excellent Team! I live in Texas and saw a ZL1 Camaro posted online. Called and…read moreSpoke with Kaitlyn, asked for more pictures and details. She sent the requested information very quickly. I asked for a final price and if I could get a warranty. She put me in contact with Eleazar who went above and beyond to make sure this was the car for me. Not only did I get a bumper to bumper warranty but he also included new tires and made sure the car was cleaned. I flew in to get the car and it was sitting on the showroom floor. Linda did an amazing job handling all the financing and paperwork. This made the overall experience of buying a car one I can be proud of. Hats off to this team for the coordination of selling an out of state vehicle, providing the best customer service ever, and showing how friendly Arkansans are. I'm from Arkansas myself so it was refreshing to see people at home still operate with class, and respect. I will be back for future purchases!

This is the most evil or incompetent dealership I have ever had the displeasure to work with. They…read moresold me a lemon. Took weeks to pick it up and fix it. Gave the car back one day before the temp tags expired without extending them. Service department failed to fix problems with vehicle on three separate occasions. Sold the car I was driving as a rental. Refused to give me updates unless I blew them up. Never accepted full responsibility always tried to blame deflect. Tommy the head of service and Robert Cummings the salesperson were especially vile during this process. Save yourself a headache and never buy a car from this dealership.

First of all I want to say that my salesman Jacob was a great guy. I'm sure Drive on Time will have…read morea lot to say about my review, but I am 100% factual, with texts, screen shot, and Jacob's honesty. The dealership has great reviews that will be pointed out in their response. I am happy for the 99% that had a great experience. It's the 1% that this review concerns. How will they handle a vehicle that wasn't up to par and they sold to a customer. I found my truck on line and a week of back and forth questions. On-line it said "Every vehicle is eligible for a free 3 month or 3000 mile warranty on every vehicle". Leading you to believe that they sell quality vehicles. I was later told, we no longer do this and can't remove it from the website. Red Flag #1. I was also told that they have a 140(?) point inspection done at an independent shop. AND "if they see a problem we fix it". Not true, they negotiated the front end work with them paying some and me paying some. The rest, "We didn't budget for that". Red Flag #2 This after I drove 3 hours to look at it. I am a 100% disabled vet, walk with a cane, and am physically unable to crawl under the truck to verify anything. Should I have got another shop to look at it? Hindsight...YES!!! I drove the truck back from the inspection and it did fine, 4ish mile drive, I was happy. There were several problems id'd by the shop including, bad upper and lower ball joints, bad tie rod ends, leaking rear main seal, etc. Being an exceptionally clean, low mileage, desirable Cummins truck, I let this cloud my judgement. Jacob told me "No Pressure" "You can walk away, no hard feelings". I believed him, but the sales mgr, No. He came out and the pressure was on. Saying "Well this truck wasn't ready to be listed" "It was a mistake" "We've already raised the price on our website" "I will honor the price for you today" "We don't have the money in our budget to fix things". I did agree to splitting the front end work, which they only had the lower ball joints and tie rod ends fixed. I gave them a $500 NON-Refundable deposit and left. They were to get the front end done and detail it. I drove back and bought the truck. On the trip home, after the transmission got hot, it started shifting hard and stuttering. Got home, my son crawled under it to look. He noticed the spare tire, had a date code of 2003, 21 years old. We then looked at the tires, also great tread, had codes of 2012, 12 years old. How was this not id'd during the inspection? OK, so the dealership probably wouldn't see this. I just drove home, 3 hours on unsafe tires. I wait to call the next day (Saturday). The next morning, there is a puddle under the truck. Again, my son crawls under and finds a leaking water pump. I am now on the rope for $1500 tires (5), $300 + labor water pump, a $3500 transmission. I text Jacob and ask what can be done. All I get is, "nothing". We did what we agreed on. True! But what about integrity? Obviously this dealership lacks it. I have texted to retain a "trail". All I get is sorry. This is not about feelings, it's about doing right. All this happened within 18 hours. I even asked about returning it. We don't have a return policy. I'm stuck. I understand they want to make money. But where do you draw the line between $$ and doing the right thing. If you make money 99% of the time, couldn't you say "Well maybe this 1% time we will eat the profit and make things right"? I mean everybody makes mistakes, maybe they bought a truck they will only break even on. Wouldn't that be the "Right" thing to do? Do you sell your soul for the sake of profit? I asked if they could do the tires, which is a safety thing. The truck is sitting in my driveway, unusable. My mistake, I should've had it checked myself. I trusted the independent inspection. I let them pressure me into making an on the spot decision. I trusted them. It really comes down to how they handle the 1%. Will they do the right thing? Trust and integrity is a hard thing to earn and it's even harder to re-earn. Everything I have said is 100% true and factual.

From the owner: Here at Drive on Time Motors Inc., our top priority is bringing the highest-quality selection of…read morespecialty and pre-owned vehicles to the Searcy community. As a family-owned hometown dealership, everything we do revolves around serving our customers as best we can. That's why we offer great financing options to help you reach your dreams of vehicle ownership. Whether you're in the market for a reliable work truck or you're looking for an SUV that better suits your family, we're here to help you find the perfect fit. Stop by today, and see why drivers throughout Searcy call us their trusted auto dealer.

I had an oil change done and when it came time to get the car wash it did not happen. Their…read moreemployees constantly try to get you to get air filters replaced when they have been previously replaced with the last service/oil change but claim ignorance to this fact. When you question the false advertising you are told to leave and they proceed to grab their crotches.

From the owner: We sell quality vehicles at reasonable prices backed by supurb service before and after the sale…read more We have over 70 years combined experience in the automobile industry and we know that complete and total customer satisfaction is essential to our success.

I took 2200 dollars in there to Jay as a down payment on a CB100 that was listed around 5600. Slick…read moreJay added a $400 battery and a BS Honda care package that cost 2000, then with all that added financing I owed $13,400 to Honda. I now have the bike halfway paid off and I still owe 5600, exactly what the original price. Don't trust these people. They selfishly have turned me into a slave. They are cutthroats in it for the money and I am giving them 5600 reason on every platform I can to warn people, especially older folks. Anybody know a good lawyer?

We purchased a Honda Pioneer from them in 2018. The sales department was great ! However after the…read moresale has made me regret buying from them. A lot of my friends and network feel the same way. We had a very bad experience today. However this is not the first or the only time. This was just the worst one. Ashley who works the front desk was rude out of the gate. There were 3 employees in the room at the time. Not only did they not speak up or say anything to her. The older lady was giving me the evil eye stare down. So much so that I told her JUST how rude that is. Wanted to say you're setting a very bad example. She got up and walked out. The man there who didn't do anything wrong other than not get involved when he should've. I don't know his role but I sure hope he wasn't a manager. If he was then that's a shame on them. All of this was so unnecessary. It's so simple. We take our SXS in to get serviced. Not to encounter your employees bad day. She was instantly rude. I will not tolerate being treated like that. She may and most definitely has been this way for a long while to be that comfortable acting in such a way. Shame on this biz. I'm picking up my Honda tomorrow and will take the work elsewhere and will never go back. Too many wonderful places that would like to have our money and time with them. I will continue posting my reviews everywhere. I made a public post on FB and the responses were all like mine. I'm not the only one and like I mentioned above on every single occasion we brought it in was met with a little more rude than you'd expect for such a simple task. I've over looked those experiences and continued to go back. This time , no way. This was ridiculous. Also she added the 130 "cleaning fee " lol. So Ms Ashley I sincerely hope you don't forget my face or my name ever. Learn from this and do better. Be better. You'll go farther in life. Sunrise doesn't deserve my money , business or time.