I found doctor Chuang to be kind and understanding. She listened very carefully to me when I spoke and was sensitive and in tune with my concerns. I very happy to have found her in the new area that I live in. She successfully assisted me with my medical problems. read more

Dr. Rita is awesome! She listens, explains, is very compassionate and does a damn fine job of doctoring.

They need to find someone else to answer their phones....the doctors mom is not the right person for this job! Looking for professional? This is not how it's done. read more

I've been going to Dr Chuang for the past three years to do my annual checkup/physical and never really had any issues with her or her office, until I actually needed some medical advise. Usually I'm pretty healthy and so my annual check up is a vitals and blood work type of deal, in and out, and that's not a big deal. But this year, in the past couple months I've been having issues in which I've had unexplained weight gain and stomach problems. So I figured I'd address those during my annual check up. It was my mistake to think that the Dr would discuss any actual medical problems during a medical check up. My appointment goes like this, a nurse practitioner (who is very nice) takes my vitals and asks a few questions about my medical history. She takes me into the room where the Dr will see me. She gives me a form with a list of symptoms to circle if I feel or have any of those. I circle about 8-10, because, as I mentioned, I've been noticing some weird stuff going on. She skims over it and focuses on one and asks a couple questions (really just makes a few statements) about it, and concludes that it's just my seasonal allergies (which I know is not the issue because I've had seasonal allergies my whole life and I know my body pretty well). She leaves and the Dr comes in. Dr listens to my heart and says, "you just need to get your blood work and your done" as she's walking back to the door. Um, no I'm not done, that was seriously a minute max! So I stop her and tell her I have some concerns and some questions about my symptoms, and she has the gaul to ask me if I talked to the nurse practitioner about it. WTF! My insurance is paying for me to talk to a DOCTOR about my medical issues, not a nurse practitioner. I'm literally trying to ask her questions as she's standing at the door, WITH THE DOOR OPEN, because she's seriously rushing me out the door. In the end her answer is, its just age. you didn't even listen to my issues so how can you conclude anything? Needless to say, I am on the hunt for a new doctor. I'll be back to this office only to finish up my blood work because, well, I literally wasted my yearly annual on this useless Dr. She used to sit with you and talk to you if you had any questions, but those days are long gone. She now will expect that you discuss your medical issues or concerns with a nurse practitioner, and she'll walk into the room only because she has to for insurance purposes, but nothing else. She'll literally stand at the door, say hello and goodbye and that's about it. Don't bother asking any questions, she'll just stand at the door and give you a bs answer as she's walking out. read more

Dr. Chuang is horrible. She never knows how to diagnose anything. She has an assistant that does all the work but doesn't listen to him at all then comes in for 5 seconds and says I don't know what's wrong then gives you referrals to specialists. Her license should be taken away she is to terrible. read more

I have been going to Dr Chuang for almost 2 years. She is very detailed and explains everything and refers me to great specialist. She is above and beyond the best primary healthcare doctor I have ever been to. Highly recommended. read more

I had gone to Rita Chuang for years. Not sure why I let it go on as long as I did. I was asked to go to one of the back offices where her grandma (?) literally raised her voice at me to 'pay what I owe'. I had NEVER received a bill and had no idea I was carrying a balance. I immediately paid as that was not an issue for me. When I began to show frustration with how I was being treated, a doctor that was passing by told me that their doctors are 'worth it'. Worth what? Being yelled at by someone's grandmother in a back room?? I had waited months for an appointment and had a few ailments, related to each other, I needed to discuss. I was informed by Dr. Chuang that she would only entertain 3 of my issues because 'she didn't have time' and that I would have to make another appointment if I wanted further medical guidance. At one point, she verbally scoffed at a question I asked regarding my present hormone levels. I was made to feel as if the valid question was ridiculous and unimportant. This clinic either needs to better manage their scheduling and patient load or be prepared for mass exodus. Medical care is expensive. People to do not deserve to be treated as a burden. I have never been more appalled by the actions of a medical professional in my life. read more

I thought this doctor used to be ok, but after taking my son there the last few times, it is obvious that she is only interested in collecting the office visit copay. God forbid you go in there with more than one issue, she will want you to make a separate appointment. I have to take my kid to another doctor because they don't take our new insurance. Since the wait to see the new doctor is over a month, and my kid is running out of his medication, I called to see if she would write a prescription for a one month supply to hold him over. NOPE! She wants us to come in for a followup and pay cash for the visit (isn't it bad enough that I have to pay $250 a month for these meds to begin with??)!!! Mind you, my son has been taking these meds for 6 months and already had a followup a month later, but now he needs another followup after I ask for one more month???? Additionally, she offered and gave my son the HPV vaccination, but never told us he had to come back for two more shots....I had to find out online. Wtf??? She doesn't care about her patients, only working the system and taking advantage of people and getting in their pockets! Do yourself a favor and go somewhere else!!! read more

Dr CHuang 's office is highly organized and well run. She is courteous, straightforward, and addresses each concern efficiently. Wait time is minimal, and she follows up on any questions or further actions needed quickly. Her staff are also very helpful and efficient. Great office! read more

I normally avoid going to the doctor like the plague because of past experiences but Dr. Chuang is amazing. She made me feel very comfortable and was very easy to talk to. I am so happy that I changed medical plans and found her in our network. I will recommend her to other people. read more

I just switched my primary care physician to Dr Chuang and I am SO happy I did! I had my annual physical with her today and she was SO great. She is so down to earth and truly a kind hearted person. She made me want to go back to see her soon! They do the labs right there if you need any blood work and the office was very quiet and homey! I highly recommend! read more

I love Dr Chuang! She takes time to go over things with you and your concerns! I love how she gets back to my via online portal messaging right away. read more

Dr. Rita Chuang was a fantastic doctor, efficient, knowledgeable, friendly, and easy to talk with. I had an annual physical with her. She really values the time of her patients and also their care by answering everything relevant, explaining things, and talking with you about your questions and concerns. I also really appreciated how efficiently her office operated. They were ready to see me when I arrived on time and processed all my paperwork and took my readings quickly. There was no long wait after my appointment and it was really easy to schedule my appointment. I'm glad I chose her to be my doctor here in the Las Vegas Valley! read more

She is incredibly heartless. She has no care for patients or the fact she took the Hippocratic Oath. I had an extreme reaction to a medication she prescribed. I showed up looking for help, the office door was unlocked. She was upfront, turned around and said they were closed. I asked if I could ask one question since she gave me the medicine and I was having such a bad reaction, she told me that she couldn't help me, and I was better off with a psychiatrist because they were closed and she didn't think she could help. Again, after SHE prescribed it. Terrible bed side manner. I tried to look past the disorganized office but to be honest, she really just isn't a nice person. read more

I recently moved here from Oregon and had to find new primary care doctor. I set an appt with Dr. Chuang and LOVE HER. She is very thorough and listens. I appreciate that she could take me on as a new patient and I can always get seen. read more

This doctor does not care about her patients or their needs. Her office staff is rude and professional. Do yourself a favor and find a different doctor. read more

I've had a mixed relationship in my visits w/ Dr. Chaung. I like that her office is up to date in that they take CC payments and you can get blood work done there on the spot. One time I apparently asked her about too many things in one visit and she did a 180 in her personality and got really rude and told me that I was limited to (X) amount of issues per visit. She basically rushed me out of the room after that. What I though was amusing was that I was only in the room w/ her for about ten minutes. I'll go to her for prescriptions if needed, but she has her moments when she doesn't act very professional and can't keep her cool. read more

She is very rude! She will rush u in and out as fast as she can! She will only see you for one issue at a time! Her office always has young students working , that don't have a clue! They do your vitals and all your info, which is totally wrong! Then she comes in like shes in a huge hurry and she almost acts like shes annoyed by you! If u have health issues that need a caring,involved dr.... I would never go to her! And also...after u pay your co payment and then shes reimbursed by your insurance. They keep the money! They say its to cover any unpaid visits u may have in future! BEWARE! read more

The first appointment I had with Dr. Chuang was good, staff was friendly, the doctor and her intern were nice. It was a preventative visit, 100% covered by my insurance. That visit was 3 months ago. I made an appointment to go in and see her again as I have been experiencing a health issue out of the blue. I show up to the office and was greeted by the receptionist at the front desk - at the same time she handed me a bill and said I had a past due balance from my previous visit. I asked her why, as it had been a preventative visit and they were covered by my insurance. She stated that was the amount left over from the visit. I asked her to explain it to me because I didn't understand why I was being billed for a visit that was supposed to be 100% covered. She got a bit haughty with me and asked if I would like to speak to the billing department. I agreed and shuffled to a small office where a lady asked what she could help me with. I explained the situation and her response was "because the doctor wrote you a prescription last time you were here, we charge for that." Again, I question this "Since when do doctors charge for writing a prescription on a visit that is 100% covered by the insurance?" She stated that because the doctor wrote the RX that it falls out of the "preventative visit" and is charged. I let her know that I would be happy to pay the balance only after I contacted my insurance company and got an explanation for the money owed. I walked out - paid my $40 co-pay for the current visit and explained the same to the receptionist, I would pay it after I got confirmation from my insurance company that this was correct. I was called back within the next couple of minutes for my "visit". The lady who took my BP and temp - didn't speak to me once except to say "I going to put you in room 2" I got into the room and within a minute Dr. Chuang comes into the room. I was attempting to explain the issues I was having - she interrupted me several times, was reading out loud what she was typing into the computer, which I had to correct her a couple of times because the information she was typing wasn't correct. She didn't ask if I had any other symptoms with what was happening. Said she was going to give me a medication - I stated I was already taking that medication, her response was "you're going to have to go see an allergist then. I don't know what to tell you." Asked me to stand up and did the "mandatory" listen to the chest and walked out of the room. Let me express to you all - she was in the room with me for less than 3 minutes total. She wouldn't allow me to speak, wouldn't let me explain what was happening, wouldn't look at the photos I brought and shuffled me right out the door. I will not be back to the office. I did call my insurance company. I do not owe the office any money. So my insurance company is now contacting her office and fixing the "billing issue". read more

Dr. Rita B Chuang is rude and mean. Her heart is not with the patients. It's more on her own clinically studies. You can't bring up more than one issue within one appointment. For example I had an annual physical exam appointment, and at my appointment I asked for a prescription refill. I was told the appointment was for one thing only, which means I had to make an appointment just for a prescription refill. Are you kidding me? On top of that, she said it in a very mean/rude/obnoxious way that pissed me off. Seriously, only her time is value, no one else's. She doesn't care about the patients. She cares about the money and her time. Why bother seeing patients, she might as well bury herself in her research. I will never go back to see her again b/c of her manners, being a bitch to her patients. read more

After making an appt 2 weeks ago, the doctors office waited till the day before to advise me that, even thought she is available through Anthem Insurance, apparently per the office manager they don't take the insurance. The girl that works the phones, is probably the rudest person ever. So glad this appt did not work out, would not want to take my daughter there with that kind of customer service. UPDATE....apparently the voice mail I have indicating they do not take our insurance is a lie....the office manager Judy told our Ins Rep that they are no longer taking new patients...something someone should have known 2 weeks ago when the appointment was made. Stephanie the gal at the phone, said they don't take the insurance. So with that said on top of all of this they are also extreme LIARS...I have a voicemail transcript to prove it. I would think twice before going there. read more

I love this doctor. She's the perfect combination of competence and caring. And she always makes time to see me, even squeezing me in for emergency visits. She's the best! read more

When I first went to Dr. Chuang she seemed caring and competent. Fast forward a couple of years she is more interested in what kind of insurance you have than treating her patients. She takes a couple of minutes to do an exam and refers you to a specialist without even trying to figure out a simple ear ache. Unprofessional and rude. read more

At times, Dr Chuang really makes me mad with her little rules. HOWEVER, today while he office was closed. she helped me get a replacement anti-biotic for one I started taking yesterday that was causing me problems. She went out of her way to help and it is most appreciated! read more

My family has been to see Dr. Chuang yearly for our checkups and I think she is wonderful! She has always been courteous and covered any concerns. She is great with both my teenage son and daughter and I'm so glad that we found her! read more

First time seeing a primary doctor in general. I thought she was a great first experience. Let's see how it turns out when j go back to check my results, let's see if she's knowledgeable enough to find what's wrong with me. read more

I would rate a 5 (because Dr Chuang herself is awesome!) but the girls in the front office are rude and I cant help but think they talk about patients amongst themselves when the patients leave. They just give off that vibe. read more

Time to change Doctor???. I was referred to Dr. Chuang as I was told how great she is and aggreed that I was very happy with Dr. Chuang. The negative thing is that it's extremely difficult to make an appointment with her office, no one ever answered the phone. I called 3 times to make an appointment, it does not matter what time of the day. You can never get to speak to a live person but the machine, I left 3 messages for them to call me back to schedule an appointment for my annual check up. No one ever called me back, do I have to go to the office in person to schedule an appointment? It's ashamed that her office has such bad service. read more

I've lived in the Vegas area for many years and tried other clinics. I was accustomed to the typically busy Vegas clinic and even grown immune to the subsequent treatment by the staff. My friend recommended me to Dr Chuang and my whole perspective of "seeing my doc" changed. I walked in and was greeted by the friendly staff. They were able to squeeze me into what appeared like a busy day but still treated me with respect and genuine friendliness that goes a long way when you just aren't feeling yourself. Great staff, prompt timely service...this office visit was already much better than what I was used to. Dr Chuang came in soon after I was roomed and never made me feel like her schedule was booked. I was a new patient and she spent the necessary time to get to know my medical history and me in general. I had come in for a cough and cold but left feeling that I had established a relationship with a physician I trusted and knew me as an individual that would last a lifetime! Finding a competent doctor these days is hard, finding one that cares about YOU is even harder. I recommend Dr chuang to all my friends and family. read more