Again, nobody likes coming to the doctor, but at least having a place that makes you feel warm and…read morewelcome helps out. I've been coming to this place now for a few years, and has always been a top-notch experience. The only bad thing is parking can be limited, so if you do have an appointment I suggest getting there earlier than you would normally so you can find a place to park. Inside, the lobby is warming and vining, they have a digital signboard so you can find your doctor without a problem plus elevators and a staircase if you desire to walk up the stairs. The check-in area is very spacious and nice and all of the girls at the front counter are super friendly making it a very nice check-in experience. The actual doctor's rooms are neat and clean as they should be and feel very comforting rather than just a sterile environment. Bottom line? If they are a part of your insurance network, I highly suggest coming here. Because it is a great way to make an unpleasant experience more comfortable.

Received answer from Katie, business manager-No help-told to go on patient experience-No help. Why…read moreanswer at all ?

In this ever changing journey to proper wellness I need help achieving this. I need to know that in…read moremy younger years I have not done damage that can be reversed. That is the reason for my visit today. Sometimes we tend in think we feel fine, but there might be small things wrong that can lead to monster issues. Valhalla Wellness is just the place where I feel comfortable as a patient and with the doctors to explore this. When I walked into the office the front staff greeted me and I was so impressed at how the feel and atmosphere of the office is. The office is very clean and nicely done. I did not wait long for the doctor, actually I was still filling out the paperwork when they called. I finished the said paperwork in the room while talking to the office assistant. I came in for a wellness evaluation. I found this business looking for a second opinion. While I am not seeking my second opinion here I did ask the doctor to evaluate the notes from my primary physician, and he looked them over during the visit too. After the appointment I now have more knowledgeable to continue the journey to wellness and actually make it. I guess we cannot fight fate, but we can give her a reason to go slower or stay away for a time. I was highly pleased with the outcome of the information I was given and will be back to follow up in 30 days with the wonderful staff .

The staff is very helpful, friendly, and very knowledgeable. My consult for wellness with Dr…read moreDudley was very informative and engaging, I really enjoyed our banter lol. And Angelica was such a peach, she helped me to understand the basics of the products I was purchasing and offered assistants in the future of I needed any help.. Definitely love having found this place!!

I had a horrible visit with a Doctor, I won't say his name, since I've already addressed it with…read morehigher management. He told me my results were old and left almost immediately after that (I'm sure you can guess which Doctor it is, as it seems past reviews have mentioned him). I didn't even get a chance to ask any questions, which felt dehumanizing. Neither did he even notice that I was flagged for *Pre-Diabetes** on my blood test (huge concerning indicator for me, since I have family history of Diabetes)!!! That being said, this is a 5 star review because Nurse Ina and the front desk supervisor, Angie, turned this horrible experience into an amazing one. Angie comforted me as I was crying over the experience and with the advice from Nurse Ina, did everything in her power to help resolve the situation. She went above and beyond! I left that Doctor consultation on the verge of tears and then left the office crying happy ones. I was so ready to find a new Dr's office, but Angie and Nurse Ina (who deserve a raise!) were so spectacular that I am absolutely excited for my next appointment. Thank you to Angie and Nurse Ina. I sincerely hope that you are rewarded by upper management for the kindness and care you treated me with. If it weren't for you, I would no longer be a patient. As for the Doctor in question, I hope no other patients have to go through what I went through. I hope after this experience, he understands that patients take time out of their day to see a Doctor, the least he can do is ask if they have any questions. No one deserves to come out of an office visit feeling utterly neglected.

If I could give zero stars, I would. The NP I saw was wonderful, and that is honestly the only…read morepositive thing I can say about my experience with this practice. Getting through to this clinic has been incredibly difficult. I called seven times over the course of two weeks, and every time I called, I was placed on hold for 27 to 54 minutes. The calls are routed through a call center, which made trying to get timely answers even more frustrating. At one point, after being unable to get through by phone, I drove about 15 minutes to the clinic, only to find that it had closed early, despite the posted business hours indicating that it would be open until 5:00 p.m. The most serious issue, however, involved a STAT, life-saving infusion ordered by my doctor. On the four occasions when I was actually able to speak with someone, I was told that they were still waiting for insurance authorization. After nearly two weeks of waiting, I contacted my insurance company myself and was told that there was no authorization request pending. I called the clinic again and, after waiting 54 minutes, finally reached someone who looked into the situation further. I was then told that the authorization request had never been submitted. It was submitted that day and approved by the following day. In other words, I had been waiting nearly two weeks for a STAT treatment because the authorization request had never been sent. During that time, I ended up going to the ER twice while waiting for my infusion. I am extremely disappointed and concerned by how this was handled. Delays and communication problems are frustrating in any medical setting, but when a treatment has been ordered STAT, the consequences of administrative failures can be much more serious. My experience with the NP was positive, but the communication, follow-through, and administrative handling of my care were unacceptable. I hope the practice takes this feedback seriously, because patients receiving cancer treatment should not have to spend hours trying to reach their clinic or discover on their own that an authorization request was never submitted.

Just horrible! Had an appointment for months when they had to reschedule me. Showed up for the…read morereschedule date and they showed no appointment for me. Rescheduled again and the day before my appointment they called me to reschedule again. I'm probably gonna die before I ever get to see a doctor!

I was referred to this practice due to my health insurance. The parking at the Eastern Ave office…read moreis a nightmare. For people with cardio issues, there is no excuse. The doctor seemed competent but the staff was horrible. The girl tasked with scheduling for testing takes days to get back to you. Several times she never even called me to advise of follow up tests. They scheduled me an appointment to see their surgeon. He wanted to see me just to inform me that I didn't need surgery at this time. I am sure he billed the insurance company a bunch for that 3 minute appointment. Nevada Heart and Vascullar is much better and much more professional. Changed insurance so I can go back to them.

This office is kind of a sh*t show most of the time. Even though it's in the nice part of Henderson…read more(right by where I used to live, actually), the people who come here are all P.O'd and crazy. The patients here are always trying to get more meds, yelling at the front desk staff, or complaining about their "super expensive" ($25-$50) co-pay. Just be glad your butt has insurance. If I get hurt, I'm sh*t out of luck or up to my eyelids in debt. We met with my mother's psychiatrist and he seemed almost completely detached. I guess in his line of work, eventually it all starts to run together. And yes, it's important to separate yourself from your patient's issues, or you end up having issues eventually as well. But he really just seemed like he would rather be running errands or doing his laundry then be forced to sit and listen to my mother's problems.

"To give someone a piece of your heart is worth more than all the wealth in the world."…read more Unfortunately, we are born with one heart. Thump, thump, thump as it pumps blood through your body. Now and again we need a heart check up so that blockages don't happen. On a recent heart scan my primary doctor found an artifact. I have used other locations with this practice, but this time around I'm a new patient. It's not just the heart valve that needs a check it's the blood flow between the veins as it returns back to the heart. It's truly intriguing how life tends to go in an individuals favor. Let me explain. As a patient this time around, my complaint is with veins and perhaps a blockage somewhere. The doctor that I was referred to is a vein specialist. Go figure on those odds. They are going to run lots of tests to determine what the issue is. My chief complaint is pain in the lower limbs which co insides with blood flow through the body and it not producing enough oxygen to get it where it needs to be. Failure is not an option. The specialists here specifically focus on the heart and vein system return. You are in great hands putting your trust in their hands. Let life pump through your veins as love flows back to your heart and all around your body and soul.

This is a chain of "heart" clinics in the Las Vegas area that appear to have a rolodex of rogue…read moredoctors available to charge you and your insurance as much money as they can get out of you. I was referred to one doctor, yet I received bills from 4 doctors. I was quoted a price and billed quadruple the price. I was told after all this that everything is fine, yet I'm not sure I believe it as they seem to only be interested in the bottom line. I was referred to Nevada Heart & Vascular by my regular doctor. I received a quote for services that were under $350, which I agreed to because I had the funds in my FSA to cover the costs. Apparently their quote didn't include much of anything as the final bill was over $1,900. Despite the shocking bill, which I received in December of 2024 for services rendered in November, I promptly paid it. I was shocked when I received an additional bill in April 2025, saying I owed more money and I had 7 days to pay or they would send me to collections. I followed up with their billing department and my insurance and my understanding is that they resubmitted for more money 4 months after my visit AND after everything had already been paid in full. Apparently, this practice didn't make enough in 2024 and decided to go back and re-bill patients 4 months later in an attempt to get more money. How this is NOT fraud, I don't understand. I would stay away from Nevada Heart & Vascular. Repeated attempts to get anyone to return a phone call from his office have not been successful.

Trying to set up an appointment WITH A REFERRAL FROM MY DOCTOR is close to impossible. I have…read morecalled MULTIPLE times and advised them to PLEASE leave a direct extension for Madison who's in charge of helping me my appointment and only person who can help me make an appointment. I've called back asking to please just allow me to make an appointment over the phone and their only response is "wait for Madison to reach out again" . A whole month playing cat and mouse . Mind you other locations of CCC do leave extension numbers for a direct call back to the agent responsible for appointments. I'll just have to make the 30 min drive to make an in person appointment because clearly no one I call can make an appointment over the phone

I don't really notice anything special about this place that stands out . The doctor does his job…read moreand that's about it . My visits last between 5-10 minutes then it's over . The billing department doesn't do a very good job because I have gotten the run around by one lady there , I forgot her name but she's a black woman . I really don't think she bothers to do her job very well because I had to do the foot work to correct her on something she claimed was my fault . It ended up being hers !

This is a great hospital friendly staff great Drs. Brought my mother in the ER they took great…read morecare of her in the ER and in her room.. Thanks so much to Nurses Rachel, Susan and Taylor also Dr Elmes.. This is where I want to be brought to!!!

My daughter's patient rights were violated and after sending a complaint letter, the certified mail…read moreresponse we received had a disconnected number. That was the theme of watching her stay here.... Disconnected.. It was easy to see the inexperience and even audacity of staff as I have worked in various hospitals in Vegas. To make matters worse because unnecessary tests were ordered (maybe to compensate for incompetence or not knowing how to follow a standard algorithm) our insurance did not cover what it should have. Long story short, all that glitters is not gold. I would easily go to st rose,umc or sunrise before stepping foot in this place again.