Kim was superb - from beginning to end. We are newcomers to Arrowhead and she went way beyond the…read morerole of a Realtor, providing assistance in every conceivable aspect. She found us the right house and guided us through the process - including making great referrals for all the work we needed done.

We are from Michigan and bought a home in Lake Arrowhead, CA. Jill Dayan was our agent. She made…read morethe whole process go smooth, offering great advice, but never pressuring us in anyway. Always available for questions. This was the easier purchase we had made compared to the numerous houses we have bought over the years. Jill is the best. KPL

Michelle is amazing: your search for the best real estate agent ends with Michelle! I interviewed…read moremultiple real estate agents and Michelle stood out above and beyond as being the clear best! Michelle knows the market really well - she has a great pulse for what is going on, what each of the sub-neighborhoods are like, other lake/Association issues that might effect purchasing and selling, etc. Another great thing about Michelle as a buyer's agent is that she doesn't rush you into a home just so she can get a commission - I love how Michelle will point out negatives in a home that I might not notice (like deferred maintenance, water damage, etc. that I would not have noticed) because she truly is looking out for you and not just trying to quickly close a deal. Michelle truly cares about finding you the best home and will even wait months & months (or even years like she did with us!) and never complain about touring tons of homes with you until you find what is the best fit and checks all of your boxes. Michelle makes it her mission to find her clients their perfect home - and never settle! So here's the thing: I have an intense attention to detail PLUS I've had a real estate license for two-decades, so I have way high expectations when selecting a real estate agent to represent me and Michelle has exceeded all of my incredibly high expectations! I really appreciated how Michelle would photograph or video a home for me if one came on the market while I was out of town and couldn't make it up to Lake Arrowhead to view it - that is just one example of how caring she is! I also love how detail oriented & attentive Michelle is and she truly has your best interests in mind! We appreciate Michelle's experience and great judgment on if a property will be a good fit. Michelle also has studied interior design so she has a great eye for what would go well in a home you buy and for staging homes she sells. Michelle doesn't do anything less than amazing - all of her photos, marketing, pricing, everything is top notch! As a seller's agent she portrays your home in the best possible light and is really incredible at marketing. Michelle is an above and beyond agent! Even after the close of your home, Michelle has a great network of contractors that she can refer you to for maintenance or upgrades for your home. Everyone Michelle has referred me to has been top notch! Also, Michelle is just a super cool person - I enjoy spending time with her and during the process of finding us our ideal home she has become a friend! In addition to being privileged to work with the best real estate agent on the mountain, I just enjoy hanging out with Michelle! If the little details matter to you and you want an agent who you feel truly has your back & best interests in mind - then Michelle is the agent for you. We couldn't be happier with our experience because she found and secured us our dream home - and I gained a friend in the process!

We purchased a home in Lake Arrowhead this past October (2020) and Michelle was our agent. I…read morealready had a sense it was a competitive market and we couldn't afford to get into bidding wars so I knew we had to select the best agent possible to work for us. I did a lot of online research and sleuthing, a lot of the other agents in L/A seemed 'typical & vanilla', what I liked about Michelle was the way she put herself out there online, and appeared to have an excellent working knowledge of the area. We locked in Michelle immediately to begin our hunt. In a matter of weeks we saw over 20 places in Lake Arrowhead and Michelle was brutally honest at times, feelings had to be put aside as I realized that she wasn't just trying to get us into 'any' house and get us off her books, she didn't want to see us over pay or end up with something that needed more 'fixing' (hello, lipstick on a pig) than we could afford. After a number of weeks and many trips to Lake Arrowhead we found the right place for us, escrow was super smooth, Michelle and her team stayed in close contact through the entire process (much more enjoyable than our first home buying experience) We closed early. But here's the real magic with Michelle, she gave us SO MUCH intel on Lake Arrowhead, the pro's the con's and the how's and the when's on how to thrive and survive in Lake Arrowhead. We have friends that moved here 18-month before us and my Wife (Janeva) and I are informing them on things about Lake Arrowhead, on top of that we had new neighbors move in recently near us as a snow storm hit, and they were completely unprepared, their agent gave them no intel at all on the area. Michelle not only helped us secure our home that we absolutely love, but she gave us a head start to mountain living that has us years ahead of others. If you're serious about wanting to buy OR sell a property in Lake Arrowhead you would be a fool to not use Michelle, you will need to be realistic though as she'll most certainly be real with you. Thanks Michelle - th

Every agent told us to list lower. Simone told us to list higher - and she was right. Sold for full…read moreasking in 45 days, less than half the market average of ~4 months. We interviewed four of the top agents in Lake Arrowhead and asked them all the same questions. Most pushed us to price about 10% below where we ended up, focused on what buyers might not like. Simone was the only true straight shooter - honest, candid, no overselling. She saw the best in our home, came in higher than anyone else, and backed it with real data and comps. The result? We sold for exactly our list price (rare up here) in 45 days. She ran multiple open houses when other agents insisted they don't work on the mountain. Our buyer came from one of them. On top of that, Simone staged thoughtful touches (even new bedding to neutralize the rooms), and her photographer gave our listing a genuinely artistic look - the photos made the place shine! We were living in the home with our six-month-old and two cats, and Simone was intentional about setting expectations with buyers and working around our schedule. Her assistant was fantastic, and her whole team was a joy. As first-time sellers, what mattered most was how she prepped us - decisive when we needed it, clear about tradeoffs, never sugarcoating, and a sharp negotiator who made sure we were never blindsided by a buyer's request. If you're worried about picking the wrong agent, Simone is your answer. She minimizes risk, maximizes return, and is a true partner start to finish. Save yourself the headache of interviewing a dozen agents - we did that work for you. Simone and her team are the best on the mountain!

It was a great experience working with Simone on selling my property. She was very responsive and I…read morecould see the effort she put into the process and the listing/sales. She provided regular updates which was great compared to some people you have to constantly hound for information. Her local knowledge is definitely important for the mountains. We worked together on the sales strategy and I was happy with how it turned out. 10/10 would work with her again.

If you're looking for a realtor in the San Bernardino Mountains, I cannot recommend Chelsey Carroll…read moreenough! Moving our family from another state was a huge undertaking, and Chelsey went above and beyond every step of the way. Since we couldn't always be there in person, she was our eyes, ears, and advocate throughout the process. She was hands-on, highly communicative, and always available when we needed her. Chelsey is honest, knowledgeable, and hardworking. If she didn't know an answer, she found it. She handled every hiccup with professionalism and made a potentially stressful move feel much easier. What truly sets Chelsey apart is how much she genuinely cares about her clients. She always had our best interests at heart and wanted the best for our family. Even after closing, she continues to check in to see how we're doing and if we need anything. She has made it clear that she's always available to answer questions as we navigate our new mountain life, which means so much to us. I feel truly blessed that Chelsey was our agent during this major move. She had our back every step of the way, and I am incredibly grateful for everything she did for us. If you're buying a home in the San Bernardino Mountains, you'll be in excellent hands with Chelsey. five stars and more!

If you're looking for a stress free experience while searching for the cabin of your dreams, we…read morehighly recommend Chelsey. My husband and I began our search in the Big Bear area after spending time in several mountain communities, including Big Bear, Lake Arrowhead, Running Springs, and Crestline. We initially focused on the western areas (Lake Arrowhead and Runnings Springs), and from the very beginning, Chelsey made the process smooth and enjoyable. She arrived on time for every meeting, was incredibly helpful, and always upfront about the properties we could realistically visit. She was also very accommodating, during one of our tours, we even stopped to see three additional properties that weren't originally on our list. Throughout the entire process, Chelsey remained informative, patient, and attentive to our needs. Although we didn't find the right fit in the Lake Arrowhead or Running Springs areas, she gladly scheduled another day of showings in Big Bear Lake and Big Bear City. We found a few homes we liked, but ultimately, her persistence led us to a cabin that was difficult to view because of the tenants. Thanks to her coordination and dedication, we were able to tour the property, connect with the friendly tenants, and eventually purchase our very own cabin. Even during the contingency period, Chelsey stayed actively involved, consistently following up with both the seller and us to ensure everything stayed on track. What stood out most was her honesty and professionalism. If there was ever something she wasn't certain about, she never guessed or provided misleading information, instead, she took the time to research the answer and consult with colleagues when necessary. That level of integrity and thoroughness is rare and truly refreshing. We wholeheartedly recommend Chelsey to anyone looking to buy in the Lake Arrowhead or Big Bear areas. Her positive attitude, patience, organization, and dedication make her an outstanding realtor and someone you can genuinely trust throughout the home buying journey. Thank you Chelsey!!

Let me start by saying that I have been in real estate in CA, AZ and NV. I gave up my CA license…read moreafter several years of living in AZ. Working with Janet in the Big Bear office has been a highlight for me. She knows her stuff! She is diligent, professional, knowledgeable and personable. I have sent quite a few referrals her way and vice versa. I have always heard back from my clients that she is the best and very glad I sent them to her. She has lived in the Valley for 50+ years and I highly recommend using Janet if you are looking for property in Big Bear Valley.

A family member who is a realtor in another state referred us to Karen after doing some research…read moreand talking at length with her. We are so thankful for the referral and cannot say enough positive things about Karen and her assistant Lacey. Their CMA was very thorough and the value-added staging they did for our mountain home looked amazing! Bright, cheerful and inviting. They explained each step very clearly and provided frequent communication so we always knew what was occurring. Every aspect of paperwork was smooth and easy. Within days of listing, we had multiple, over asking price, all cash offers! Our property was under contract in less than one week! We highly recommend Karen as a real estate agent!

Andrew was my property manager and my realtor. He is very knowledgeable and helpful. Extremely…read moretrustworthy and always has your best interest at the top of his priorities. Also made selling my home a breeze. I highly recommend his services.

Andrew Weiss, Realtor, and owner of Mountain Homes Realty in Lake Arrowhead, he is without a doubt…read morethe best Realtor I could have asked for, I simply told him I'm thinking of selling my house and in less than 4 months it sold for more than I thought possible, there wasn't a moment I felt Andrew wasn't taking care of every single detail, any time an issue came up with a potential buyer, Andrew handled it right on the spot. Whether you need someone to rent out, fix up, or sell your mountain home or your simply trying to buy, Andrew Weiss is the guy! Thanks again Andrew and all the staff at Mountain Homes Realty, best experience I could have hoped for and an even better outcome!

With a recommendation from another ReMax agent, we met/retained the services of JOY RAMIREZ…read more I/We found her to be a hard-working wife and mother of three who had learned performed virtually every step of the home buying process during the course of her career. While praise/platitudes don't come easy for me, I found JOY to be (in order) personable, courteous and respectful; knowledgeable (of the area); and relentless in the pursuit of her commitment to sell our home. I especially appreciated her willingness to literally do 'whatever was necessary' to prepare, market and then sell the house. So impressive were her results, we intend to ask JOY to sell ANOTHER property for us! Extraordinary agent.

We got the best agent ever - Janet Burke She is on point,…read moreunderstand client's needs and find properties that align with it. No time wasted and always the best results

Brooks was an absolute dream to work with! From beginning to end, which was a quick and painless…read moreprocess, we were taken care of with the utmost kindness, care and professionalism. Our home sold in record time with no hiccups. We received three offers within the first two weeks and closed escrow in a month. With our plan being to sell our home and move into a rental while we build our dream home, we came up on a huge bump in the road - trying to find a rental. I looked everywhere and called daily, but had zero luck; in the climate of Covid there was absolutely nothing available. In a panic I reached out to Brooks, who promised to take care of us. Like pulling a rabbit out of a hat, he made magic happen. Just days before we had to move out he was able to find us the most beautiful rental accommodations in Redlands, which has been perfect for our family. I have to admit, the process was so quick and stress-free that at times it seemed almost too good to be true and we had to check in with him to make sure it was all a reality. Brooks and his team made our entire process seamless. We recommend Mr. Bailey to all our friends and family and will use him on any future transactions.

Brooks has a truly infectious positivity that makes him a joy to talk to. His upbeat attitude and…read moreenthusiasm are matched only by his incredible professionalism and expertise. It's clear that he genuinely cares about the people he works with, and he brings such a welcoming and encouraging energy to every conversation. Combine that with his deep market knowledge and willingness to go above and beyond, and you have someone who is not just a great real estate agent, but also an amazing person to collaborate with. If you're looking for someone who will make your real estate journey not just seamless but genuinely enjoyable, Brooks is the person to call!