Today 4/2/20 I walked into CVS on Main St. Concord and saw that the clerks behind the counter in…read morethe front of the store were not provided protection from the virus from customers. A line on the floor was ignored and no plexiglass partition was offer to protect the clerks. A small table was used with a hardly visable sign asking people to stand back 6' due to the virus. I asked the clerk why CVS did not have barriers to protect their clerks and the customers. I was told they were arriving next week. So CVS can't spend an extra $50-$100. for shipping to get these into their store to protect their employees and customers. Shameful. I won't be shopping at CVS until this virus is gone. I'll spend my $50 to $100 at another store. If CVS management, those regional managers, can't protect their employees and customers it shows no respect. Shame on CVS. Not sure why customers would go to CVS when they can go elsewhere and be protected. The management forgets, one covid-19 case linked within the store will likely close the store. That will get CVS attentiion. If it doesn't a class action law suit will.

sometimes you just want something refreshing... like ice cream on a hot brownie! i had myself that…read morehot brownie but no ice cream. but what do you know, there happened to be a handy dandy cvs nearby. i had to choose between the generic cookie dough brand and the ben & jerrys. went for the cheaper generic one and got an extra dollar off as well as more chocolate chunk for my buck! god bless this cvs, you make this cat purr like no other!

The pharmacy is great here. They are efficient at both filling my scripts and processing me at pick…read moreup. The one time I had to talk to a pharmacist she was very helpful. Items for the non-drug part are a different story. Lots of empty shelves, but still a nice place to stop for your pharmacy needs.

The Concord State Street store's Pharmacy is terrible. Prescriptions are never ready in a…read morereasonable time and are always "20 minutes" when it is usually a lot longer. Even my Doctor suggested I use CVS instead of this particular Concord Rite Aid.

I shop at Wal-Mart once maybe twice a month. There have been times that I needed assistance and…read morehad a hard time finding an associate but most of the time have not had a problem. I do not purchase meats there but staples are fine and purchased frequently. I like Concord Wal-Mart.

Where to start? If you are going to remodel your store, at least have the correct signage for the…read moreproduct in the aisles. I was in this Concord NH store of a 1/2 hour and could not find any items I was looking for. Empty shelves, items on pallets, no help available, and most customers walking around like zombies cursing good old Wally World. I Know you really do not care about customer service and your world is all about the bottom line, (and I get that), but it would have been smarter to shut down and remodel for 2-3 weeks instead of a, what 1-2-month. cluster ****. Just disgraceful. I will not be back. Oh, one other thing. A couple of billion dollar a year company and you have the worst shopping carts of any store. Stop being so cheap in these areas.

I can't count the number of times I have received text messages, or in one case an actual phone…read morecall, where I was told my prescription was ready, only to arrive hours later and be told it's not ready yet. It's incredibly frustrating, especially the line is always so long. So you stand in line for 10-15 minutes just for them to tell you it was a mistake and you have to wait or come back again. I also see it happening to others in line. I don't know if they have some sort of quota that they need to hit, so they're clicking that it's complete when it's not, but it is super frustrating and really bad customer service.

some employees are kind enough but i can't say that for everyone there. i got screamed at in there…read moreby a smelly barefoot woman who claimed i was looking at her wrong (i wasn't looking at her until she started yelling) and medicine takes wicked long and i feel bad for the employees