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    Recommended Reviews - Rite Aid

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    9 years ago

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    Ask the Community - Rite Aid

    RT Specialists Corporation - Airsense 10 CPAP

    RT Specialists Corporation

    2.8(8 reviews)
    1.4 mi

    I can't say enough about the "top notch" customer service I recieved from Summer and the rest of…read morethe staff at RT Specialists. My C-pap machine, that I originally got through HART, died on a Friday night. I wasn't able to speak to anyone about this until Monday morning as HART was closed over the weekend. I called Hart first thing on Monday and was told by someone at HART, that if I had my Dr. send over a new script for a replacement, I could get one later that day. That never happened and after about 10 different phone calls to Hart that week, I got nothing but the run around. I could never get a return call and then finally, 4 days later, I was told it could take up to 10 days to get a replacement. Needless to say, I was more than upset, as not having a working CPAP was causing many problems. I found RT Specialists on the internet and thought I would give them a call, with the hope they might be able to intervene. I spoke to Summer there and she rectified my problem in less than 24 hrs !! She coordinated with my pulmonologist, had a new script sent to her, and got my new machine to me by the next day. I have to say it is the "Cadillac" of CPAP machines, and I could not be happier. I will NEVER go to any other medical supply going forward. RT specialists has a forever customer with me, and I will definitely spread the word on the wonderful care I was given. It is so rare this day and age, to find a business that truly cares for their cusomers. Thank you from the bottom of my heart !! Caroline Allen

    Cannot easily reach the billing department about an over-billing. Was on hold twice for 22 minutes…read morebefore call was abrubtly disconnected. After contacting the prescribing doctor's office we were given a different number. Finally reached someone, but a frustrating waste of well over an hour.

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    RT Specialists Corporation
    RT Specialists Corporation
    RT Specialists Corporation

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    Rite Aid - drugstores - Updated September 2026

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