Dan the Carpet did an outstanding job on our flooring project. This was a complex install across…read moremultiple rooms, many of which had challenging round corners that required real precision. The execution was excellent. Every transition and curve was handled with care, and the final result looks phenomenal. We are a military family, and supporting veteran owned businesses matters to us. Dan is a veteran, and that integrity, discipline, and pride in workmanship showed throughout the entire project. What stood out most was the preparation and follow through. A lot of research went into finding the right flooring for our family, not just something that looked good. We were very intentional about choosing a healthy option for young kids, and Dan took the time to find the perfect fit. We landed on TrueTouch Evolv Flooring, which is 100% waterproof, made with real wood and natural oils, allergy free, fully recyclable, and free from synthetic materials. It checked every box for health, durability, and design. His team worked diligently to get everything done, even over the holidays. Communication throughout the process was clear and responsive, timelines were respected, and expectations were managed well. This was not a simple job, and it was handled with professionalism from start to finish. Highly recommend Dan the Carpet for anyone who wants quality work done the right way.

We wanted new floors in 2 bedrooms, 2 baths and our kitchen. These people were quick to come out…read moreand issue an estimate. Their price was very competitive but they were also quick to get us on the schedule, get the installation done and it was very professionally done. I am very satisfied. I would recommend these people to anyone wanting some one they can trust. Our installers were Chris and DJ and they were the best! They respected our house and our timing.

I was in contact with That Carpet Guy through email only initially. I sent him pictures of my…read moreliving room which needed the carpet stretched. He gave me a quote which I thought was reasonable, we scheduled a date & time and he showed up when he said he would and did the job he said he would for the exact amount he quoted me. He was quick and professional and did good work! Hard to find people who actually show up nowadays and do what they say they will; this guy did!

Had several areas that needed streching and some areas needed tucked to tile. Best ever. Sure…read morecalled the best person for the carpet work. Big plus he is a very nice person.

Comically atrocious customer service. Easily the worst I've ever been treated in recent memory. The…read moremanager, Jeff Green, has spent half a century selling carpet, and the unsavory stories abound in the industry about his character. (I checked in with a couple other shops.) Then again, I suppose carpet salesmen are not always known for their integrity. (Buddy's Carpet Barn, anyone?) Anyway, I'd steer clear.

We have been doing business with Dayton Carpet Liquidators for over 20 years. They have excellent…read moreflooring products at a reasonable price. They have been very helpful in making sure we get the right carpet for our home, and encouraged us to take samples home to that end. The owner, staff and installers are all professionals focused on great customer service.

John and his crew did an awesome job carpeting a bedroom, very professional, cleaned up…read moreeverything.. looks amazing!!

John was very professional and did an excellent job of removing old carpet and replacing it with…read morelaminate flooring. Cleanup was perfect. I would recommend him to others.

Needed the flooring in our back room redone, and I am beyond impressed by how quickly and…read moreefficiently these guys were able to complete the job. If I could, I would rate this company 6 six starts for how incredible the turnout looks. Thank you so much Carpet House Flooring! We will definitely be recommending you & coming back for more services if needed. Cannot wait to put the furniture back in and enjoy this room!

We bought a house that needed re flooring immediately. Went to Carpet House and explained our…read moredilemma. They responded a can do attitude. Within 2 weeks we had new carpet and wood flooring in our entire house. It took a lot of stress out of our move.!

Had a bad tile job that needed grouted Found them on Yelp…read more Spoke to a nice lady who answered the phone. Took a video of the places that needed repaired and sent it to them and shortly after recived the quote. Acceptable price ,set the date. Came today and preformed the task with skill and speed. Guaranteed the work and even reduced the price Would call them again !

Awesome company, they do great work and are very pleasant and professional. If you need work done…read moreto make your home as beautiful as it should be, give these guys a go!

Please read this review in it's entirety, Before you make a decision to purchase flooring or use…read morethis company to install at your property. This review details the unprofessional conduct and customer service at the 2476 Commons Blvd Store only, I cannot speak to the enterprise as a whole. I approached the salesman about ordering some wood flooring, he was at first helpful with my request and seemed to try his best to get me a product in a timely manner. Once i inquired about the price of the product i went back to purchase it and he was not present, the person who was there was not helpful and wouldn't point me in the correct direction on what flooring i was quoted on. He received a call from the previous employee who helped me and a conversation ensued about who's sell it would be :"who would earn the commission", which turned me off to the establishment. I later went home and looked at reviews on the the quoted flooring, and found it for $2,500.00 cheaper 2.50$ online. I purchased it from home and had my wife return the sample. My wife was confronted by the salesman afterward and said," well hopefully it all comes in one piece", was very rude to my pregnant wife and walked off. do not even waste your time shopping here. Go online beat the price and avoid the toxic environment. I purchased wood flooring and own multiple properties of which i would need over 20,000sqft of flooring installed, I wanted to give this flooring company another chance so i called them. I asked them for a quote on installing over 1,000 sq feet of hardwood, they stated" You did not purchase flooring through us, so we will not do the install", I would highly doubt the employee at this location is aware of the amount of business he could sub out and money his company lost when he would be able to contract work for over 17 properties worth $5.4M at current market. I would highly recommend this company do a review of these two employees who were extremely unprofessional, lacked proper conduct, discriminated against me,an able willing and paying customer, and my pregnant wife because I did research and intern these salesman did not make a return on my decision.

I had a great experience working with Zach. I appreciated how easy going he was and he took the…read moretime to answer every single one of my questions. Zach measured all the rooms I wanted to have flooring installed more than once, to make sure there were no errors and no over charging. Zach did everything he could do to get installation when I needed it done. I was so impressed, that I'm having 3 more rooms done and Zach was the first person I thought to call. I wouldn't have anyone else handle installation, besides Zach and his team!

The only reason they are getting a 4 star review is because of Chuck Thomas!…read more We had a flood inside of our home. Our neighbors hired Rite Rug for their flooring. The initial salesman that we encountered was Chuck Thomas, and he was extremely informative. The neighbors recommended a different salesman, and he showed up in the middle of our conversation and took over. We actually ended up going with the recommendation that Chuck had. We worked with the other salesman for pricing and installation. We special ordered our flooring and knew it would be a couple weeks. I called one week in advance and scheduled for install and was told it would be OK. The day of installation nobody showed up and there was no phone calls. I called the salesman who told me my phone was not accepting phone calls. Said our flooring was not in stock yet and he would call me back with an install date, which never happened. Then blocked my phone number or stopped responding to my two additional text messages that I sent. We went into Rite Rug due to no response and no call back from the salesman, and encountered Chuck Thomas again, who actually took the time to sit down with us, look at our account, and see what the holdup was. He informed us that we were, in fact, already scheduled for install (which we were not informed of by the previous salesman), he reviewed our entire account, submitted our credit that was due to our account due to a difference in square footage coverage, that also was not addressed by the previous salesman. He reviewed the install supplies and added some things that were missing. He then printed everything out for us along with writing down the install date and his initials. The installation crew were absolutely amazing. The floors are beautiful. We highly recommend Rite Rug but even more so we highly, highly recommend Chuck Thomas.

I don't understand how this company is in business. We went to their store because we wanted…read moreflooring. Our salesman gave us samples and prices, came out to measure, and we never heard back. We've called no less than ten times in the last month. We still have no estimate for the project. ​​I've never seen anything like this in my life. If I can't trust you to return a call, how can I trust you with my home? One would think Rite Rug wants to sell flooring, but apparently not. Don't waste your time with this store.

Just had carpet installed in master bed and closet. They did a great job. Install crew very neat…read moreand clean. Right on scheduled time.

Hunter was patient and knows the products. Very helpful in helping me make the right decision for…read moremy budget. Larry was kind and also very knowledgeable. Thanks guys I'll look forward to the installation on this project. I'm a returning customer bc my last project was done with care and excellent communication. This is why you buy local kids and this is why old school business are called an Establishment's. Great work guys ! Les & Matt Stonebridge Hill