Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

I needed the carpet removed from my stairs and replaced with hardwood because one of my cats used…read morethe carpet stairs as his scratching post. I visited America's Floor Source a couple of times, then had a conversation with one of the sales reps. I was pleased to know that there was financing available if needed and the rep agreed to come to my home to see the work I needed. She came and measured; then called and came back because she wanted to double-check the color she had chosen. That was a good thing, because in a different light, she was able to get a more accurate view of the color (we were matching what would be on the stairs to what I already have on my gound floor.) She ordered the wood and it took about a month to get in but once in, AFS called and set up the work date. I paid half of my total cost to get the wood ordered, and completed the purchase once the appointment for installation was made. I was given the date for the install and was told that the crew would be at my house between 8 and 11. They arrived right at 8. The "crew" was two men, neither of whom spoke English, but when I tell you they were professionals in the highest sense of the word, I don't do them justice. They came in, got the lay of the land, took the carpet up, and got to work, preparing the stairs and the hallway, sanding where there needed to be sanding, and letting me know the whole time what they were doing and why. They laid that hardwood with love and pride. The job took all day (they thought it would take 1/2 day) and when they were done, they totally cleaned up the work area. They took the old carpet away, swept up all dust inside the house and in the garage, where they worked, and then, as they left, reminded me to close the garage door. All of this might sound like a bit much, but I've had work done in my house in several areas, and good service as well as good workmanship has been hard to find. These guys were perfect!!!!! And the stairs/floor are gorgeous! I recommend America's Floor Source. I would use them again in a heartbeat!

I've purchased from Nice three times and used their installers twice. The last experience was not…read moregood. They did okay with carpet tiles, but we have had major problems with their vinyl planks. Their salesperson helped us pick out the product. Their installer put in the floors. I walked them through our plan before installation. No one ever cautioned us about anything. The floor has not held up well. The've blamed us for not giving enough room for the floor to float, but didn't mention that problem at the time of install. Overall, the planks look warped and the face is peeling up in places. Not a good product, and although it has a 10 year warranty, Nice refused to stand behind it.

Nice carpets is the best!!! Newark is blessed to have such a great family run business in our city…read more Thank you Steve!

Responsive, prompt, thorough and professional. Done right the first time. Very satisfied with the…read moreresults.

Highly recommend. Rick was on time, friendly, and both fast but thorough. He adapted quickly when…read moreour outdoor spigots turned out to be unusable. He did upholstery cleaning on a four pieces of furniture and an area rug. We plan to contact him again when we need the actual carpets done.

They installed carpeting in my hall and in my stairs. The showed up on time for both the measuring…read moreappt and installation appt. Everyone is friendly and professional. They have their own installers so they are people they have worked with for years and years. I appreciated the attention to detail! My carpeting is beautiful!!

J&J Carpets was amazing from the beginning. We needed to carpet 2 smaller bedrooms, one room for a…read morenursery and the other for a toddler in a wheel chair. Julie helped us find a carpet that would work for both. They worked with us to utilize a scrap piece they had in the warehouse to keep the cost down in the nursery, and helped us find a carpet that would work great with the wheelchair in the other room. The entire process was very efficient, from measuring to ordering and installation, could have been done in less than a week if OUR schedule would have allowed it! We could not be happier with the service and price we received from J&J Carpets!

Big lack of communication and professionalism. They did a fence and deck and were a "no call no…read moreshow " twice!!! The third time they were hours late without notification. I had to call them and complain. This was the final straw as I had told them when I needed it completed and put down a large deposit,yet we are a week out of a three week job. Ridiculous! No apologies or offers to discount the price. Will not recommend

Bought a condo that was in need of some updating, and contacted Aaron. He was able to give me a…read moredetailed quote with attention to my preferences AND meet my tight timeline. He was very familiar with the Aquaguard waterproof laminate flooring I'd chosen and asked a few questions that helped me realize that when the porcelain tile was installed in the bathrooms, I could choose new toilets but with no additional installation costs. I was impressed with Aaron's attention to detail and customer service before the job started. The morning the job began after letting Aaron and his crew in, they were down to the concrete slab in the living and dining room in less than 10 minutes! I highly recommend Aaron and Solid Rock Construction!

He did a wonderful job on my chair.It so well done and he did it so quickly. I would highly…read morerecommend him for reupholstering. Very pleased.

destroyed my home do not hire! He is horrible at floor tile sloppy and uneven lay of underlayment…read more He made a dangerous contraption for a sub floor repair, that was held together with painters tape and a few screws. He made damages to my bathroom sink on removal and damaged my sub floor directly in front of my stove. He either poorly mixed the mortar or mixed it with other product than Schluter and ruined 550 dollars of underlayment and caused us to have to demo the mortar. He is knowledgeable of all the damages his company made and has refused to return our money. horror story don't do it!

To steam-clean a sectional with a chase, a rug, and a carpet. The quality of their work was good,…read morewith each item cleaned. When they have finished the job the value and the look of the furniture rug and carpet is a total upgrade. I love their work. While the Greener Steamer was in the home l was so excited about what a great job they were doing I started Facetiming so that my friends could see, with Greener Steamer's permission and I asked for several business cards so that I could continue sharing my experience You will have no regrets. Call today get a quote and an appointment. I have already scheduled my appointment for six months from today!!! Thank you Greener Steamer. Pictures of my before and after steam cleaning.

Unfortunately, I can't recommend Greener Steamer based on my experience…read more We hired them to clean carpet at one of our properties. After the initial cleaning, there were still visible spots remaining and a strong urine-like odor that had not been resolved. We contacted the company, and to their credit, they agreed to a follow-up visit. The purpose of rescheduling was so I could meet the technician on site, point out the remaining problem areas, and review the results together. That never happened. There was confusion regarding the technician's arrival time, and by the time I arrived at the property, no one was there. As a result, I never had the opportunity to walk through the concerns with the technician. I followed up with the office asking what areas had been treated and requested the technician's notes so I could understand what work had been performed. Rather than addressing those questions, I was simply told the follow-up was a "courtesy" and that there was nothing more they could do. I understand that not every stain can be removed, especially on an older carpet. My disappointment is with the lack of communication and the way my concerns were handled after the service. I expected a discussion about what was and wasn't possible--not to have my questions dismissed. Based on this experience, I would not use their services again.