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    Rittenhouse Needlepoint

    4.0 (46 reviews)
    PriceyArts & Crafts
    Closed 10:00 am - 6:00 pm

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    Elfreth's Alley canvas
    Lily W.

    Rittenhouse Needlepoint (confusingly located on 11th and Arch) is an incredible needlepoint shop, with a few flaws. I've always had great experience with the staff, particularly the thin dark-haired woman who works on Saturdays (Sofia?). She's very friendly and remembered the project I had picked out several weeks prior. She's also spent time helping me kit various canvases. I will say that I think their finishing department is somewhat overpriced compared to what is available online these days. Of course quality is worth paying for, but if they charge $200 to finish a belt and people elsewhere charge $80, that's a tough sell for me. Worth shopping around before you commit to getting items finished there! Their website is terrible- completely unusable by 2021 standards. They are -still- offering appointment-only shopping with very limited hours, and are not open on Sundays. This makes it very challenging for anyone with a job to patron their business. Finally, I think their canvas selection is subpar. They do not carry several popular and well-known needlepoint designers such as Alice and Blue and Bad B*tch Needlepoint. TLDR: large needlepoint Mecca with a friendly staff and extremely large fiber selection, but lackluster and relatively small canvas selection. I typically purchase canvases online and kit them at Rittenhouse Ndlpt.

    Marci S.

    Disappointing mail order experience. Was initially put off by the steep flat rate shipping cost, but according to the website, the threads I wanted were in stock so I placed a sizeable order that made the shipping cost palatable. Received my order and less than half of the threads I ordered shipped with a note saying (paraphrased) "Sorry, some items were out of stock. please try again in 3-4 week." The threads themselves are perfectly lovely, but considering items on site are listed as in stock (when I ordered and even now as I write this review), but actually aren't, I'll pass on ordering from this shop again. As I'm local, I may give in store shopping a chance when the pandemic is over. If so, will update my review at that point.

    indoor entrance on second floor

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    13 years ago

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    15 years ago

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    Russell P.

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    10 years ago

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    Russell P.

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    Ask the Community - Rittenhouse Needlepoint

    Review Highlights - Rittenhouse Needlepoint

    It sooo homey and the owners Russell and Stephen will quickly advise you on all the latest and greatest designs.

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    Loop - Pink Lemonade Scarf in Sprig and Posy.

    Loop

    4.2(93 reviews)
    1.0 miGraduate Hospital
    $$

    WORST CUSTOMER SERVICE! One of the weirdest and most disturbing experiences I've ever had with a…read morebusiness.***** Craig, The timeline speaks for itself. I raised a legitimate concern about not receiving the one-on-one knitting lesson I paid for. No refund was issued. My husband called you. Instead of simply resolving the matter, you first chose to complain about me. He immediately redirected the conversation to the actual issue. Only after that conversation was the refund processed. That refund should have been issued when I first contacted you--not after my husband had to intervene. The refund doesn't change my experience. It confirms it. Craig & Laura, It's astonishing that I had to involve my husband--who is also an attorney--just to get you to agree to refund a simple $36 knitting lesson. That says far more about your customer service than it does about me. The real irony is that none of this was ever about a hug. It was about the one-on-one knitting lesson I paid for and did not receive. Instead of addressing that legitimate concern, you chose to manufacture an entirely different controversy. You created every bit of this unnecessary drama--not me. Had you simply listened, acknowledged my concern, and handled it professionally from the start, this review would never have existed. Reputation platforms exist for exactly this reason: so prospective customers can see how businesses respond when something goes wrong. If I treated my own clients the way you treated me, I wouldn't have any. For a yarn shop, it's ironic how completely this situation unraveled. Pun intended. UPDATE - July 9, 2026 My husband, who is also an attorney, spoke with Craig yesterday. During that conversation, Craig agreed to refund the $36 lesson to my credit card because I did not receive the one-on-one instruction I paid for. As of today, however, my credit card company has no record of that refund being processed. If Jason truly had an issue with a goodbye or thank-you hug, why was it never mentioned during the year and a half I took lessons with him? The irony is that I was the one who brought it up--not Jason, not Craig, not Laura. I mentioned it only because Jason's behavior during my last lesson in June, was so unusually cold and distant that I was trying to understand what had changed. Instead of addressing my actual concern--that I didn't receive the lesson I paid for--CRAIG made the hug the issue. Frankly, asking me to return to the shop to collect my refund after everything that has transpired is incredibly tone-deaf. I came to you with a legitimate concern about the quality of a paid lesson. Instead of discussing that concern, you turned the conversation into a circus over a goodbye hug I had given Jason after a previous lesson simply to thank him for his help. Your handling of this situation has been astonishingly unprofessional. You ignored my actual concern, manufactured an issue where none existed, agreed to issue a refund but failed to follow through, and then expected me to return to your shop after the way I was treated. I've shared this story with numerous people in the knitting community without mentioning your names or the name of your shop. More than once, people immediately knew exactly which shop I was referring to. Apparently, your reputation precedes you. ORIGINAL REVIEW L Only at Loop could a knitting lesson turn into an episode of Seinfeld. Elaine Benes is nodding in solidarity with me. I contacted the shop because the knitting lesson I paid for was dramatically different from every lesson before it. In previous lessons, Jason sat with me, helped me understand patterns, answered my questions, and provided the one-on-one instruction I had paid for. During my last lesson, however, much of the time was spent straightening shelves and putting away yarn while I repeatedly had to call him over for help. That was my concern. I mentioned the hug only because I was trying to understand Jason's sudden change in demeanor. If it had truly been an issue, why had it never been mentioned during any of my previous lessons? I contacted the owners because I believed I had not received the lesson I paid for and requested a refund. Instead of addressing that concern, the conversation became about Loop being "a place of business" and why employees shouldn't be hugged. The quality of my lesson was never meaningfully discussed. My original concern was never addressed. Unfortunately, the owners' handling of a straightforward customer concern overshadowed what had otherwise been positive experiences. It's also worth mentioning that much of the exact same yarn sold at Loop can be purchased at other local yarn shops for substantially less. I came to Loop to learn to knit--not to find myself in an episode of Seinfeld. Yet somehow, a conversation about the quality of a paid knitting lesson became a discussion about hugs. P.S. If Elaine Benes had been in that conversation, I'm pretty sure she'd have been on my side.

    I used to live in the area and loved Loop. As a crocheter, I'm losing interest fast! Yes they offer…read morecrochet classes but the projects are what my granny would make for me and boring compared to the knitting classes. Also, their Loop brand of yarns only tells you the size knitting needles to use & doesn't include the crochet hook size. When you ask staff what size hook they just look blankly. Finally: If I get one more email (which I'm about to delete off my list) about all the knitting projects you can use their yarn for I'm gonna scream! I'm over loop & would rather give my money to an all inclusive yarn store.

    Photos
    Loop - Sophie Scarf in Tendril.

    Sophie Scarf in Tendril.

    Loop - Canvas tote with illustration of Loop's storefront.

    Canvas tote with illustration of Loop's storefront.

    Loop - Simple Sock in Vine and Vine Minis

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    Simple Sock in Vine and Vine Minis

    Plaza Artist Materials & Picture Framing - Part of our extensive canvas and surface assortment.

    Plaza Artist Materials & Picture Framing

    4.1(12 reviews)
    1.5 miUniversity City
    $$

    The art materials store is close to Drexel University. There are lots of art materials to choose. I…read morealways come here twice a month.

    I'm giving this 5-stars purely for the service. The people here are all good-natured, from the…read morestore manager to the cashier workers. Whenever I go with a huge list of supplies for my fine arts classes at Penn, usually with items that I've never heard of or don't know the difference between, the store manager has always been willing to walk through the aisles with me and go down the list helping me find items. He'll even tell me which ones are "best priced", which I think is so kind and helpful. I'm pretty sure they have lots of experience with students coming through to buy boatloads of supplies, so he can feel out what level of quality and price is most worth it. The cashier people are very friendly, very familiar. You feel like they're fellow artists just like you and everyone does their best to make sure you have the best supplies for your projects without trying to hustle money out of you by taking advantage of any lack of knowledge you might have. It's a lovely experience! Blick does tend to have more selection, but there's plenty to roam around in this store, and I never feel like I don't have more to choose from than I could ever really fathom at once.

    Photos
    Plaza Artist Materials & Picture Framing - Many ready-made picture frames to choose from.

    Many ready-made picture frames to choose from.

    Plaza Artist Materials & Picture Framing - We are across the street from Stratton Hall.

    We are across the street from Stratton Hall.

    Plaza Artist Materials & Picture Framing - Expert Custom Picture Framing.

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    Expert Custom Picture Framing.

    Butcher's Sew Shop - Quilting!

    Butcher's Sew Shop

    4.9(36 reviews)
    1.0 miBella Vista
    $$

    This is an amazing place to learn a new craft! The studio space is comfortable and inviting, and…read moreconveniently located (good luck if you're driving tho, but check out the rite aid for "free" parking). I've taken two classes there now, sewing 101 and quilting. Taught by different instructors, both so excellent at de-coding patterns and supporting you each step of the way! Extra shout out to Emily reaching quilting 101, who goes above and beyond to make sure that 6-9pm is still a productive learning time, assigning easy homework we can do independently, and literally offering to lend me a sewing machine for home because I'm so behind. I look forward to taking more of their classes! From bras to jackets, they have weeks-long series as well as one days.

    I have had my grandmother's sewing machine sitting at my house for the past 7 years collecting…read moredust. I decided this was the year I was going to learn how to use it and I signed up for sewing 101. I take a Saturday morning class with Lara and I cannot say enough good things. They make it so easy to follow along, answer every question (even when you ask the same thing 3 different times) are so patient! I was even able to bring in my Grandmother's machine and Lara helped me get it set up and recommended a few pieces and tweaks. I can't wait to continue my sowing journey at Butcher's Sew Shop and am excited for what I make nex!

    Photos
    Butcher's Sew Shop - Cardigan, pants, and shirts made in classes

    Cardigan, pants, and shirts made in classes

    Butcher's Sew Shop - I made this in sewing 101

    I made this in sewing 101

    Butcher's Sew Shop - Quilting!

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    Quilting!

    Rittenhouse Needlepoint - artsandcrafts - Updated September 2026

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