When I called and first booked, I spoke to Diego and gave a heads up of our situation. My mom is…read morevery sick and I mentioned that we needed to do a deep clean on the house due to her cronic breathing issues. After everything was all said and done, we had an appointment on the day my mom was coming back home at 1pm. We arranged the ambulance to take her from the hospital to home and prepare to clean at that time (as we had no choice) and had set her up in another chair that was more challenging for her to sit in until the cleaners were done with that section of the house. THEY SHOWED UP 2 HOURS LATE. I ended up texting Usama asking what time the cleaners would come. If i didn't ask I would have never known they were coming 2 hours late!!! That means my mom would have to be in the chair for an additional set of hours. Fast forward the girls come, they were about to leave after two hours when they were supposed to be here 4 to 4 and a half hours.(time paid) I had to stop them before leaving and asked why they didn't even touch the big master bathroom. This was after we were going back and forth arguing about my mom having to get up because they mentioned that the floors would get dirty if they cleaned that room last. So we had to move my very sick mother into the living room so we can cater to their needs which infuriates me after thinking about it more. Especially since they ended up cleaning that area last anyways because they missed the entire master bathroom!! I checked around the house and there was dust all over the pictures and on top of surfaces everywhere. The poorest cleaning job I have ever seen in my life. And something that me and my family really needed due to my mom's condition. We asked why they didn't clean the ceiling fan and the cleaner answered, stating that they did not have the equipment to clean what was needed. I also noticed one of the workers seemed sick. And I saw her wipe her nose with one of the towels she was cleaning with and then began cleaning the kitchen surfaces. (On camera) I was so disgusted and angry that if I were to have said something I woukd have gotten into a fight. Disgusting and sloppy work on their end. My dad asked if either one of them felt sick to please let us know because my mom's is so sick herself. So the fact that I saw that really put me over the edge on top of a poor ass job. I called and spoke to Usama infuriated and told him the story. He kept offering to provide a redo of services even though I mentioned to him several times that my mom cannot be around the fumes in the same room. (Thus, another reason why we needed her in another room while cleaning). He kept asking if I wanted a redo and I kept saying no, until I just gave up and said, I'll call him back. A deep cleaning nightmare that led us nowhere and a few hundred dollars short with snot residue on the counters!

I just cannot recommend. It was a trial cleaning... turned…read moreone-time cleaning. They called it "deep cleaning" and it was NOT. I did not feel they made efficient use of the time in my home. I immediately chose I would not use them again and I cannot recommend.

Service very good. The staff very friendly. They cleaned everything well. Thank you and I will book…read moreagain

La KJ Maid Services has been outstanding for my property. Nathalie and Jonathan are extremely…read morepunctual, professional, and detail-oriented. They don't just clean thoroughly -- they also share helpful advice on how I can improve the space for guests. Their consistency and reliability give me peace of mind, knowing the property is always guest-ready. I highly recommend them to any host looking for a dependable cleaning service.

Communication was very good and I was pleased with the move-in cleaning they did for me.read more

I could not be more thrilled! The attention to detail was tremendous! I am so pleased!read more

Wow! Baby the way I just quickly fired my old cleaning crew...P&R, thank you so much for your…read moreimmaculate services. Their crew provides thorough and quality work for their pricing. I requested the deep cleaning services since it's been over month since I've seen/ heard from my old cleaners and that's EGGZACTLY what I received. Scheduling is a breeze and they let you every detail upon arrival. Also, they are black and veteran owned and we are also both in this home.

Dear PR Cleaning Service,…read more I want to extend my sincere thanks for the outstanding service your team continues to provide when cleaning our home. You consistently deliver a level of cleaning service that truly reflects excellence. PR Cleaning Service -- your approach to your work clearly embodies this principle. Your professionalism, attention to detail, and genuine care do not go unnoticed -- and are deeply appreciated. Thank you again for your continued dedication and excellence. With appreciation, Greg Fulton, US Army (Retired) A Journey of a Thousand Miles Begins with a Single Step #ENJOYTHEJOURNEY Commitment. Excellence. Stewardship. ARMY STRONG

We have had a great relationship. They clean our Pasadena dealership on Spencer. They come once a…read moreweek for the past two years and they are great.

We had Pasadena Cleaning come into our office last week. It was pretty bad and they did a great…read morejob! The people that were doing the cleaning were very professional, courteous and overall just really nice! Juan and Diane have been great. Juan may be one of the owner's of the company, but he jumped in and was cleaning right along with everyone else! We had them come in as a "one time" clean but we're signing a one year contract with them this week. If you're in need of a cleaning company, do yourself a favor and contact these guys, you won't be sorry. What you'll have is a really clean office!! Very satisfied customer!!

I used the "Projects" section of Yelp to help me find a move-out cleaner and Management of ICON…read morereached out very quickly. They gave me a fair price and worked with me on scheduling the time for the cleaner to come. I booked the appointment roughly 2 weeks in advance. The cleaner did a pretty decent job, although she did NOT clean out the cabinets... And refused to do so. I was in the apartment the entire time the cleaner was there (as was my husband) because we were finishing loading up our moving truck while the cleaner did the cleaning. I had previously messaged the company asking about how it works when the cleaner leaves because she disappeared for a while without saying anything and I was concerned that she left. I was told that she would do a walkthrough with me before leaving to ensure that I was satisfied with her work. I wish I would've known this ahead of time, and I also wish the cleaner would've communicated with me when she was leaving to go get more supplies from her car instead of just disappearing. At the time of the walkthrough, I mentioned the fact that she didn't touch the cabinets. She told me "had she come earlier, she would've done them but she's not going to do them today". I scheduled a MOVE OUT clean, so I assumed that I was also paying to have the cabinets cleaned out as this is part of what has to be cleaned when moving out... This was super frustrating and disappointing, but we were leaving that day at noon to start our cross-country move, so I didn't have time to argue. When booking this service, I wish that the company would've given me a list of what all will be cleaned during my move-out clean. Had I known that the cabinets weren't part of it, I would've booked elsewhere. Additionally, they did not reach out to confirm my appointment the day before... I ended up contacting them to ensure that someone was still planning to show up the next day for the appointment. I didn't like that I had to be the one to reach out to confirm my appointment as it's not professional for them to not communicate with me. It seems as if they're a new business, but there are some things that need to be addressed and fixed moving forward in order to give paying customers a better understanding of what to expect.

Impressive. I needed some support, some last minute…read morecleaning. Yelp projects is very new for me but I tried it out. ICON was answering my request, gave me a fair price and after I asked when her associate would come, she answered 25 minutes. And she came, kicked ass, took names and I'm a very happy camper. Thanks a lot, I really appreciate your help.

When I first started working here I figured this would be a good job, but I was very wrong…read more You get barely any hours working here and the pay is already low enough. You get some tips here and there which are nice but other than that the pay absolutely sucks. If you make one mistake you get fired. They don't give you chances and rather leave you jobless without any notice and will just fire you the same day but they want you to put in a two weeks notice if you quit... how crazy. They wanted me to go back to house and re clean spots me and my co worker missed after I had already gotten home and showered and was unable to go back that same day. Which caused me to get fired, so if you make one mistake or unable to go back the same day you will be fired without a two weeks notice, they leave you jobless. Cindy is rude. I do not recommend working here whatsoever, don't waste your time and effort into this place. About 3 people quit in the span of a month that I was working there so that should tell you something!

Excellent customer service, and wonderful work! They were able to make my place shine, and we're…read morevery respectful of the off-limit areas in our house. I also was very impressed that they were able to meet the special requests on an always trouble spot behind our trash can next to the counter! Thank you MaidPro!